Magic Village Yards, Trademark Collection by Wyndham
Magic Village Yards, Trademark Collection by Wyndham
3151 Pantanal Ln, Kissimmee, FL 34747-2121
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Dining (16)
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C$485
C$570
C$171
About
4.5
#16 of 143 hotels in KissimmeeLocation
Cleanliness
Service
Value
Magic Village Yards is part of the Trademark Collection by Wyndham, and celebrates the luxury lifestyle in a unique location, enabling family and friends to vacation together, offering all the services and facilities of a concierge-style community featuring 178 houses, with 3- and 4-bedroom suites that can accommodate up to 8 people. Exclusive services, privacy, comfort, and a location just 1 mile from Disney's Animal Kingdom Park.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Parking
Wifi
Hot bath
Outdoor pool
Fence around pool
Restaurant
Kids club
Spa
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
ATM on site
Clothes dryer
Self-serve laundry
Washing machine
Room features
Air conditioning
Private balcony
Room service
Safe
Coffee / tea maker
Dishwasher
Cable / satellite TV
Walk-in shower
Seating area
Telephone
Wardrobe / wardrobe
Private bathrooms
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish, Portuguese
Location
3151 Pantanal Ln, Kissimmee, FL 34747-2121
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 66 out of 100
66
Orlando Intl Airport
29.3 km•
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Orlando Sanford International Airport
60.1 km•
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Rental Cars
60 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
443Reviews62Q+A21Room tips
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Detailed Reviews
Hotel's Favourite
Property was great and location was fantastic!!! Highly recommended.
The property is at 16 mins from Disney parks. Rooms were super comfortable and kitchen area was very spacious. Each room has its own full bath and a huge half bath in the first floor. Patio and BBQ are super niceeee!!!
The property is at 16 mins from Disney parks. Rooms were super comfortable and kitchen area was very spacious. Each room has its own full bath and a huge half bath in the first floor. Patio and BBQ are super niceeee!!!
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerciele Soares, Guest Services / Front Office at Magic Village Yards, Trademark Collection by Wyndham
Responded Feb 5, 2023
Dear guest, Thank you for taking the time to tell us about your experience at Magic Village Yards, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. I am particularly pleased that you enjoyed your stay and left us such a nice and kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Will definitely stay here again! The townhomes are very modern, spacious and clean. My family loved it ! The only minus were the limited amenities however the townhouse made up for this. Would advise anyone staying here to also bring your own spices, pot holders, trashbags and paper towels if you plan to cook or use the grill
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerciele Soares, Guest Services / Front Office at Magic Village Yards, Trademark Collection by Wyndham
Responded May 24, 2021
Thank you to share your experience with us! We are glad to hear that your enjoyed your stay! Our goal is always to make you fell home away from home! Hope to have you back soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall, this was a great place to stay. The staff was very accommodating and good to work with. The resort was very quiet and the grounds were nicely maintained. The house was really good size for two families of 4 with plenty of room for everyone. There was plenty of hot water for everyone to bathe and the laundry facilities were definitely nice to have.
The floors were not clean and some of the bedding was stained or not laundered. The overall cleanliness was mediocre at best. The resort does not provide extra trash bags and if you are going to use the cook wear, make sure to buy the non-stick spray. I also think they should provide hand towels in the kitchen. We went through a lot of paper towels which we had to buy extra (the first roll is complimentary....same with the toilet paper). I would definitely stay here again however.
The floors were not clean and some of the bedding was stained or not laundered. The overall cleanliness was mediocre at best. The resort does not provide extra trash bags and if you are going to use the cook wear, make sure to buy the non-stick spray. I also think they should provide hand towels in the kitchen. We went through a lot of paper towels which we had to buy extra (the first roll is complimentary....same with the toilet paper). I would definitely stay here again however.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerciele Soares, Guest Services / Front Office at Magic Village Yards, Trademark Collection by Wyndham
Responded May 9, 2021
Thank you to share your experience with us! We are glad to hear that you loved the condo, that our staff made your vacation memorable and that you will think about us for your next stay! We will make sure that you will have even a better experience next time. We will definitely address all of your concerns. Hope to see you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front desk staff is the worst I've ever experienced. Not friendly, helpful or knowledgeable. The pool and jacuzzi were not heated all week! Reported to staff multiple times. The units are already showing signs of wear. Maintenance does not appear to be a top priority for this property. Tiles and fake grass were falling off the exterior, interior light fixtures were not working. The kitchen is stocked with a good amount of dishes. But only on pan! One roll of toilet paper and paper towels were provided as starters. You will need to purchase more in addition to dishwasher detergent and salt and pepper. Do not get the 2 level, 4 bedroom open floor plan. Every sound from downstairs can be heard in all the upstairs bedrooms as if you were in the lower living room. The sound carries terribly. Get the 3 level villa to limit this issue. The AC has a restricted minimum temp of 70 degrees. The BBQ worked. The beds were firm. The property is gated and you need a code to get in. The rooms with the view of the pond will be better than the ones that will face the street. This place looks beautiful in the photos but has a weird vibe. Wouldn't stay here again. We paid about $263/nt for a 4 bedroom (including taxes and cleaning fee) which is super cheap so at least there is that. Also they will charge you the cleaning fee so make sure your quote/reservation includes that additional charge.
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Date of stay: January 2020
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from karentookuni, Public Relations Manager at Magic Village Yards, Trademark Collection by Wyndham
Responded Jan 22, 2020
Thank you for taking the time to tell us about your experience at Magic Village Yards. We are sorry that your experience did not totally meet your expectations. Your feedback is very important to us, and I am saddened to hear about our customer service. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The place looks just like the pictures except that it doesn't seem that they've kept up with the cleanliness and maintenance of the place. There was dust, dead mosquitoes, dirt on window sills, dirty carpet, and the dirty/sticky rug in the living room.
1 good thing is that this place is spacious, each bedroom has its own bathroom, quiet, the outside area is well kept. The restaurant looks nice, but we did not try it.
They provide 1 roll of toilet paper per bathroom, 1 roll of paper towel, 1 trash bag per garbage. If you need more, you have to pay. Same with towels and other amenities, if you need more than what they have there you pay extra.
Staff/Service : I tried to call to ask about something and no one ever answered the phone, I gave up. Pool / Hot tub was not heated and staff did not seem to know how to fix it. They just kept telling us it would take 15 min?! They were polite and professional, but they did not seem to care.
We were really disappointed that the hot tub did not work and it was cold. Pool was very cold, and later found out that the heater for pool and also hot tub was broken. We couldn't use the pool or hot tub at all during our stay, we actually bought one day passes to a nearby hotel so that our kids could swim.
Also know that there is a $150 cleaning fee, that we found about after we booked. Wish I would have looked closer at reviews before I booked.
I would never stay here again.
1 good thing is that this place is spacious, each bedroom has its own bathroom, quiet, the outside area is well kept. The restaurant looks nice, but we did not try it.
They provide 1 roll of toilet paper per bathroom, 1 roll of paper towel, 1 trash bag per garbage. If you need more, you have to pay. Same with towels and other amenities, if you need more than what they have there you pay extra.
Staff/Service : I tried to call to ask about something and no one ever answered the phone, I gave up. Pool / Hot tub was not heated and staff did not seem to know how to fix it. They just kept telling us it would take 15 min?! They were polite and professional, but they did not seem to care.
We were really disappointed that the hot tub did not work and it was cold. Pool was very cold, and later found out that the heater for pool and also hot tub was broken. We couldn't use the pool or hot tub at all during our stay, we actually bought one day passes to a nearby hotel so that our kids could swim.
Also know that there is a $150 cleaning fee, that we found about after we booked. Wish I would have looked closer at reviews before I booked.
I would never stay here again.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I wanted to really like this resort since it was recommended by a friend. However, Upon our arrival at check in time (4pm), our room was not ready. We were not checked in until almost 2 hours after the stated check in time. I asked if we could be compensated by not being charged for 1 night of our stay since the policy is that if the renter checks out late, he/she will be charged an extra day. I was told that we could not be compensated in that way. Almost 2 hours of our room not being ready, we settled for a villa where the carpet had stains from the previous renters that had not been shampooed. We settled because our options were to wait an additional 45 mins to an hour, or take the stained carpet villa and someone will come and shampoo it later that day which they never did. After driving 15 hours the day before to get from DE to Fort Pierce FL and then an additional 2 hours that day to get to Orlando, I didn't want to sit in the back of my truck (where my family waited) any longer. To compensate us, the resort offered to take off the $99 cleaning fee, the resort fee and gave us $80 in restaurant credit. This still did not add up to 1 night's stay at the resort.
The villa itself was nice (aside from the stained carpet). I also noticed that the sliding screen that led to the patio was off track and "janky" to slide open and closed. A few other things my family complained about were hard beds, hard towels and extremely hard water pressure in the showers. We also had to request a remote for the TV in the family room because there was not one there when we checked in.
The villa itself was nice (aside from the stained carpet). I also noticed that the sliding screen that led to the patio was off track and "janky" to slide open and closed. A few other things my family complained about were hard beds, hard towels and extremely hard water pressure in the showers. We also had to request a remote for the TV in the family room because there was not one there when we checked in.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerciele Soares, Guest Services / Front Office at Magic Village Yards, Trademark Collection by Wyndham
Responded Aug 8, 2021
Thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us, and I am saddened to hear about the cleanliness of your carpet. Please rest assured that we are taking the appropriate measures to address the problem with our housekeeping team and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a beautiful property inside the guestroom and outside. My check in was not welcoming from the staff. Thru out the full check in I felt like something was wrong and was not giving in communication to what accept that the room was not ready. The daily fees as well a departure cleaning fee which is really not necessary when the guest self-clean was not necessary. There is a fee for mid stay cleaning. Also the deposit fee is very high. I also think this property has strict rules that does not help for a relaxing and enjoyable stay.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in a 3 bed villa over Christmas. The villa had a few issues, primarily the cleanliness of the hot tub area and the very slow draining shower cubicles.
The cooker didn't really do the job required of it.
The pool was absolutely freezing despite us being told it was heated.
The complimentary bus to Disney left at a ridiculously early time so we didn't use that.
Apart from these issues, it was a comfortable stay.
We spent the first 5 days convinced that we could smell marijuana whilst sat on one particular sofa and after a bit of a search I found a partly smoked joint in a plant pot on an item of furniture behind it.
I took it to reception and the young lady behind the desk called the supervisor who was off site. She was most apologetic and said she'd have to charge the previous guests for smoking in a non smoking house. I was more concerned with finding illegal drugs at my holiday accommodation than whether or not the previous guests would be charged for their antics.
The lady said she'd come over and see us the next day but we went out at 9.30 and returned at approx 6pm so I'm not sure if she tried to see us or not as no note was left and she didn't appear on the following day either.
Not very satisfactory really.
All in all, a bit of a let down.
The cooker didn't really do the job required of it.
The pool was absolutely freezing despite us being told it was heated.
The complimentary bus to Disney left at a ridiculously early time so we didn't use that.
Apart from these issues, it was a comfortable stay.
We spent the first 5 days convinced that we could smell marijuana whilst sat on one particular sofa and after a bit of a search I found a partly smoked joint in a plant pot on an item of furniture behind it.
I took it to reception and the young lady behind the desk called the supervisor who was off site. She was most apologetic and said she'd have to charge the previous guests for smoking in a non smoking house. I was more concerned with finding illegal drugs at my holiday accommodation than whether or not the previous guests would be charged for their antics.
The lady said she'd come over and see us the next day but we went out at 9.30 and returned at approx 6pm so I'm not sure if she tried to see us or not as no note was left and she didn't appear on the following day either.
Not very satisfactory really.
All in all, a bit of a let down.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So you are wondering why are there negative reviews and ultra positive ones... I can tell you why. First off this is not a traditional hotel I would call it more like a Air BNB with a hotel front desk. Meaning it is what it is. The pictures don't lie it's insane nice at a $200 a night price next to Disney and the space you get you will not find anything nicer. We had a family of 6 and had plenty of space, really kids were fighting who was going to sit on one of the 2 outdoor balcony's or in the hot tub. It was nice parking 10ft from the front door in an assigned stall. Gated access so no strange people walking around. Yea there were some little things broken that were very trivial, they need to be on the maintenance fix it list like one of the 2 sliding doors were off the track, but there was a functional one right next to it. Another was the outlets did not work in the master bath... so we used one of the other 3 bathrooms. The kitchen is cool but impractical unless you are staying long enough to stock it with all the little things you have in your home kitchen. Again this is basically a house you are renting, not a hotel. People complain about the cleaning fee. 3 bedrooms, 3.5 bath, living room, family room... yea take my hundy to clean it! You have a front desk to check you in then really you are on your own, the rules were practical to keep out the parties. I did ask for batteries for the living room remote and they quickly sent someone over with some. If you have a big family and you can treat it like your home, making your bed, taking out the trash this is the place to stay. Another silly complaint I saw was stained carpets. Yes the decorator made a bad choice but it was not like nasty stains just stupid scuffs and what not on very light carpet. It was NOT dirty or in disrepair. Just a few honey-do items. Wifi worked great. My one and only complaint was the check in was slow because of 1 clerk and I could not wait to check out with again 1 clerk.
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
Room Tip: Check all the room types and select a jacuzzi it's awesome.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerciele Soares, Guest Services / Front Office at Magic Village Yards, Trademark Collection by Wyndham
Responded Nov 9, 2021
Dear guest, Thank you for taking the time to tell us about your experience at Magic Village Views, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. I am particularly pleased that you enjoyed your stay and left us such a nice and kind review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Gerciele Soares Front Desk Supervisor Magic Village guestservices.sup@magicvillage.com 4075075900
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unit we were given on our recent visit had live bed bugs crawling on the bed on the lower bedroom, which ruined our weekend getaway. While we were given a second unit right away, the washer in the second unit did not cycle properly. We spent half the night, and some of the next day trying to wash our clothes so that we would not bring bed bugs back home with us. Other noted items included dirty carpets, cigarette butts on the main balcony, dirty diaper in one of the closets.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from karentookuni, Public Relations Manager at Magic Village Yards, Trademark Collection by Wyndham
Responded Apr 2, 2020
Thank you for taking the time to tell us about your experience at Magic Village Yards. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is essential to us, and I am saddened to hear that you have faced issues with your home. The management of Magic Village takes the issue of bedbug very seriously as the safety and comfort of our guests are our top priority. Our housekeeping and maintenance teams perform regularly scheduled inspections to warrant and prevent any incidents. Please rest assured that we are taking the appropriate measures to address the problems reported, and avoid any future occurrences. We appreciate the time you took to share your concerns and provide detailed feedback regarding your stay. We hope that you will give us the opportunity to better serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I dont think so they can provide one other than third-party can be maybe
Good morning! We don't provide a shuttle for the parks, but we support guests by hiring the transportation via our concierge team.
Good afternoon, Valerie.
The staff cleans and drains the jacuzzis at every check-out. Besides the cleaning with appropriate products, the filter is also cleaned.
And the team also has a preventive maintenance schedule on a regular basis.
…
"There’s a gym on site, including a pool a restaurant is also included. Parking included lots of restaurants nearby."Read full review
"Do not go to the local Walmart it gets extremely overwhelming. Also buy bottles of water dont drink the tap or filtered on the refrigerator."Read full review
PRICE RANGE
C$356 - C$581 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Magic Village Resort
LOCATION
United StatesFloridaCentral FloridaKissimmee
NUMBER OF ROOMS
178
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Magic Village Yards, Trademark Collection by Wyndham
Which popular attractions are close to Magic Village Yards, Trademark Collection by Wyndham?
Nearby attractions include Bonanza Golf and Gifts (0.3 km), Camera Express Inc (1.2 km), and Lit Lounge (1.1 km).
What are some of the property amenities at Magic Village Yards, Trademark Collection by Wyndham?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Magic Village Yards, Trademark Collection by Wyndham?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Magic Village Yards, Trademark Collection by Wyndham?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Magic Village Yards, Trademark Collection by Wyndham?
Yes, free parking is available to guests.
What are some restaurants close to Magic Village Yards, Trademark Collection by Wyndham?
Conveniently located restaurants include Bonefish Grill, Ihop, and Chick-fil-A.
Are there opportunities to exercise at Magic Village Yards, Trademark Collection by Wyndham?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Magic Village Yards, Trademark Collection by Wyndham?
Yes, self serve laundry and a clothes dryer are offered to guests.
Which languages are spoken by the staff at Magic Village Yards, Trademark Collection by Wyndham?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Is Magic Village Yards, Trademark Collection by Wyndham accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.