First our trip was cancelled by Expedia, then Magic Village. Getting anyone on the phone was impossible. Then when got there, a huge pee stain on the master bedroom, lack of service, no tv channels. The pool randomly closed at different times, whenever the staff was done. Stay anywhere else.
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Your feedback is critical to us, and I am saddened to hear about the reservation cancellation and the product, service flaws. Please rest assured that we are taking the appropriate measures to address the issues reported.
We appreciate the time you took to share your concerns, and we hope that you will allow us to better serve you in the future.
Great place to stay with friends or family. It was just like home, while being away from home. Each bedroom has a bathroom, which is a definite plus. the place is also nicely decorated. Will stay here again and everytime I visit Orlando.
Thank you to share your experience with us!
We are glad to hear that your enjoyed your vacation in our property!
Our goal is always to make you fell home away from home!
Hope to see you soon!
Perfectly located. Very spacious for coming back from crowds all day. Loved how trash was picked up daily. Loved having the washer and dryer in the unit. We felt safe. Place was very clean. Felt like being at home...away from home.
Thank you for sharing your experience of staying with us. We are pleased to hear that you and your family had a great time in our villas and amenities.
Comments like yours motivate our team to always exceed our guests expectations.
We look forward to welcoming you back very soon!
A very spacious and modern condo in a very convenient location to DisneyWorld and Universal. It was quiet and had everything we needed. The lake wasn't much of a lake and some of the birds were annoying when we went out on the patio, but overall it was a great stay.
Thank you for taking the time to provide your feedback. We are glad to know that you had a great stay and that you have enjoyed our villa, the condo structure, and our privileged location.
We hope to host you and your family very soon!
The overall cleanliness of our room was below average. There was hair on the floor and a cockroach in the shower as well as a dead roach in one of the beds. From the room we were staying, there was a loud party next door and we had trouble sleeping. Would probably not stay at this resort in the future.
