Eaton HK

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Room & Suite (437)
Eaton HK
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C$119
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About

4.5
#107 of 604 hotels in Hong Kong
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Jordan along the vibrant Nathan Road, a few minutes’ walk from Jordan MTR Station, Eaton HK features a newly designed lobby and guest rooms, rooftop swimming pool and yoga studio, gym and juice bar, co working club, large event spaces, screening room, art gallery, radio station, and a host of restaurants and bars including a Michelin-starred Cantonese restaurant, an all-day dining floor, an open terrace cocktail bar, and a signature Food Hall. The hotel design references the romantic appeal and spiritual yearning of Wong Kar-wai’s arthouse films of the 1990s. More than a hotel, Eaton HK is an incubator for arts and culture, a beacon for sustainability, a hub for impact initiatives, and a local connection to a global media platform. Eaton HK is the physical arm of Eaton Workshop, a global mission-driven hospitality built to uplift the human spirit as we collectively pursue a better world for people and planet. With distinct parts—Hotel, House, Media, Wellness, and Impact—Eaton is not only a place for travellers to lay their heads, it’s also a place to experience belonging, creativity, and community.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Evening entertainment
Patio
Babysitting
Paid private parking on-site
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Pool / beach towels
Swimming pool toys
Rooftop pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Rooftop bar
Walking tours
Nightclub / DJ
Books, DVDs, music for children
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Pushchairs
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Bath / shower
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Classic
Languages Spoken
English, Chinese
Hotel links
Special Price:The earlier you book, the more you'll save! 提前預訂,尊享早鳥優惠!

Location

380 Nathan Road, Jordan, Kowloon, Hong Kong China
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 96 out of 100
96
Hong Kong Intl Airport
25.9 km
See all flights
Shenzhen Airport
52.1 km
See all flights
Jordan
6 minMass Transit Railway (MTR)
4.5
1,918 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Eaton HK stands out for its prime location, close to MTR stations and local attractions, which guests have found to be incredibly convenient. Its amenities receive compliments for food quality and staff friendliness; however, some guests point out room maintenance could be improved. While the rooms are noted to be compact, the hotel's cleanliness and eco-friendly initiatives are well-regarded, with a trendy yet nostalgic atmosphere that many find welcoming. The service is generally seen as attentive, though a few have experienced inconsistencies. Opinions on value are mixed, with some concerns over policies and charges.
Location
Convenient
Atmosphere
Welcoming
Rooms
Cramped
Value
Reasonable
Cleanliness
Meticulous
Service
Friendly
Amenities
Satisfactory

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1,918Review2Q+A68Room tips
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Detailed Reviews
zoechan1461 wrote a review Feb 2020
Hong Kong, China
I like the food court with a wide range of choice and the buffet in the lobby and basement provides great selection of food. My room has a window for a view of the building in the opposite road which is good because the size of the room is small. Yet, the downside is that when you want to get private, you always need to make sure that the window is closed (wooden one)
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Review collected in partnership with this hotel
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sharon_eatonhk, Marketing Officer at Eaton HK
Responded Mar 18, 2020
Thank you for taking the time to share your experience with us and we hope to see you again soon.
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two5jai wrote a review Jan 2024
Los Angeles, California
Wife and I stayed here for 5 days in early January 2024 and absolutely loved the convenience, amenities, friendly staff, and value of the Eaton hotel. The room we stayed at (1021) on the 10th floor was quiet (no traffic noise from Nathan Road below and spacious (for Hong Kong) with thoughtful amenities, including electric water kettle to boil water, shampoo/shower gel, toothbrushes, hair dryer, instant coffee, slippers, large glass bottle of water refilled for free each day, etc. While there are convenient electrical outlets above the small desk, there are no USB plugs, so bring your own.

The A21 (day)/N21 (night) airport bus stops within a block of the hotel. Also about a couple of minutes walking distance to the Jordan MTR subway station. Cross Nathan Road and on the parallel street (Woosung) behind Nathan, there is a Sunshine 24-hour self-service laundromat that accepts the Octopus card for payment. Detergent and fabric softener are automatically dispensed for the price paid, so no need to bring your own. Less than a 5-minute walk from the hotel is the famous Temple Street, where we loved the claypot rice at Hing Kee, the dai pai dong street food at Wing Fat, and delicious Chinese desserts at Kai Kai Desserts, all within minutes of each other.
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eaton HK Management, General Manager at Eaton HK
Responded May 9, 2024
Dear two5jai, Thank you for choosing to stay at Eaton HK with your partner and for leaving us a review. We're so thrilled to hear that you enjoyed our location, amenities, customer service and more during your stay in Hong Kong! Glad to hear that you checked out the delicious dai pai dongs and Chinese dessert in the neighborhood! It was an absolute pleasure to host you and we hope we'll have another chance to do so again. You're always welcome here at Eaton HK! Kind regards, Harvey Thompson General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
p0ng11 wrote a review Aug 2020
I highly recommended this hotel for daycation or work. It was my third time to stay in this hotel while the staff upgrade my room during my first visit which gave me a good impression. Besides, the hotel has launched several strict yet acceptable measures to monitor the safety and cleanliness of the hotel. The staff asked customers to fill in the consent form assuring the health condition. We also had chances to try the food served in the basement. There are with wide selection and can cater for all needs, even got the vegan meal. Thanks for you warm welcoming and will visit again for sure.
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Review collected in partnership with this hotel
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Calvin Chung, Marketing at Eaton HK
Responded Aug 11, 2020
Dear p0ng11 Thank you for the 5 start review. It is nice to hear that you enjoyed the upgraded room, the breakfast and the location. Glad you enjoyed your stay through the extra safety measures applied to ensure the safety of all guests. We appreciate that you took the time to write a review and hope to see you back soon. All the very best Calvin@EatonHK
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superbella720 wrote a review Nov 2021
Had the greatest staycation experience in Hong Kong so far. Not about having a luxurious stay, but about how details are being treated. Very thoughtful that to have vegetarian options in almost every corner of breakfast buffet in the Astor. Also, it was a nice surprise to see local signature egglettes in pastry section.

Although Eaton rooms were not very spacious, all necessary amenities fitted in perfectly, so as the sea salt lamp and art decorations brought vigorous vibe to the room. It was very considerate to provide Grown Alchemist shampoo and body wash refill which is not just environmental friendly but also vegan and free from animal testing.

Staff from concierge to restaurant, from the wellness corner to house keeping were all very friendly and served with courtesy.
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Review collected in partnership with this hotel
Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eaton Team, Marketing at Eaton HK
Responded Nov 28, 2021
Hi superbella720, Thank you so much for your stellar review! Your feedback is not only valuable insight for us, but also serves as motivation for our entire team. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you enjoyed the breakfast buffet at the Astor. Thank you so much for appreciating the little amenities and deocrations we've added to our rooms! Behind every small piece (like our Himalayan salt lamp) is our intention to make your experience meaningful, and to further our commitments to sustainability and to hold space for our guests and community's mental wellbeing. We look forward to giving you another quality staycation experience as you had this time. You are always welcome at Eaton HK!
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Yuiwa wrote a review Dec 2020
Hong Kong, China
The general design and decor are very good, the staff were very helpful. Very nice food hall, you can get various type of food there, the food hall has a reserved food scheme to help the community which should be highly appreciated.
I have booked the special festive room package and checked in on Dec 26 just to celebrate Christmas. As expected, many guests were checking at the same time but the check in process was still smooth and fast. Overall the hotel is good, however there were fews things that disappointed me. First, this festive room package included a bottle of wine, Hot chocolate (which i really looked forward to), and some festive room decoration. I specifically booked this package for Christmas celebration, but apart from that bottle of wine and the Christmas themed TV welcoming screen, there was no room decoration at all, and no HOT CHOCOLATE. One week before, the hotel has sent me an email asked for a photograph of me ans my partner for special room set up, I didn't asked for the special room set up so i was really surprised and looking forward to it. But it never happened in real life. Secondly, there are rooms ro improve the internet connection and screen mirroring from phone to TV.

Under normal circumstances, I would give Eaton Hotel 10 out of 10, but I stayed here specifically for Christmas celebration and I expect Eaton to do much better than this.
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Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Calvin Chung, Marketing at Eaton HK
Responded Dec 28, 2020
Dear Yuiwa, Thank you for choosing to stay here at Eaton HK and especially during the Christmas holiday. It is unfortunate to hear your experience in regards to the Christmas decoration and setup expectation was not up to what you anticipated. In regards to the Hot Chocolate as mentioned in the package detail, it is in fact an instant hot chocolate packet mix. In the future, please do reach our team for an assistant if you find any issues or items missing. Your comments in regards to the internet and TV functions have to been reflected towards our engineering team as well. Hope you will give us another chance and will be able to serve you again in the near future. Best Regards, Suki
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SevenWu wrote a review Nov 2020
61 Tanner Road, North Point, Hongkong
Eaton HK has an ideal location in the Kowloon City where you can find shopping malls and Broadway Cinemas very easily. Both morning breakfast and dinner buffet are so great that you would like to come and eat again. There are various choices can really meet your need. Room service is good and clear. Lastly the pool and fitness center I used most and enjoy very very much.

Definitely I would recommend others to opt for this hotel and I will be back to this nice hotel again.
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Review collected in partnership with this hotel
Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Calvin Chung, Marketing at Eaton HK
Responded Nov 29, 2020
Dear SevenWu, It is very encouraging to me and our team to know how much you have enjoyed your stay here with us. We will continue to provide you and all guests a wonderful and relaxing time once you enter the premises. Thank you also for recommending us others and I hope to serve you again in the near future. Carlo @Eaton HK
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Ivo To wrote a review May 2020
Hong Kong, China
Found some time to spend a weekend with friends and I booked "Cabin (studio style)" as its open plan layout is perfect for gathering.
Lobby is well-designed and stylish. Room is not very big, but it contains all necessary amenities you may need. Flooring is using Japanese style's Tatami and I like this very much. We spent a great night here.

Need some improvement on:
- Shower water's temperature is not stable
- Some strange noise heard when tuned the air conditioner to mid / low wind speed

We are satisfied overall. I would like to go to the gym and swimming pool later on.
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Date of stay: May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EatonHKHotel, Guest Relations Manager at Eaton HK
Responded May 10, 2020
ivothy, Thank you very much for the 5 star review and your detailed feedback. Indeed we will let you know as soon as the pool is back open again and invite you back. Hope to splash around with you in the hot summer months. Best Regards, Marius
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PopsyGu wrote a review Jan 2021
i always love Eaton for how friendly and warm your staff is. (there's a huge difference btw cold politeness and warm friendliness and they surely belong to the latter)

And I love the free water refill service too. (totally guilt free. they fill beautiful glass bottles instead of plastic bottles)
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Review collected in partnership with this hotel
Date of stay: January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eaton Team, Marketing at Eaton HK
Responded Jan 25, 2021
Dear PopsyGu, Thank you very much for giving us a 5 star review. We are happy to hear you enjoyed your stay and our food selection here at Eaton HK. Even more excited to hear you will stay with us again. With many promotions updated regularly, do stay connected with us for the latest offer. Thank you once again and I wish you and your family a wonderful year ahead. Best, Carlo@EatonHK
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Christy Ng wrote a review Jul 2022
Hong Kong, China
had booked the most basic room type and the concierge was nice enough to upgrade the room to the newer version with same size.
great servicing with friendly staff and good environment at the hotel.
when you get into the room, it is quite small but slightly disappointed with the layout, the end of the bed is too close to the TV leaving very limited space of walking or moving around in the room.
Pool needs pre-registration, it was not too crowded so it was good, we did it in the morning but only one hour was allowed.
we just booked the room without anything extra but you have got a lot of food around, or places to walk around in tsim sha tsui (TST) so it was alright.
condition of the room was alright - eating utensils can do so much better though. need a thorough clean before use.
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Review collected in partnership with this hotel
Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Harvey Thompson, General Manager at Eaton HK
Responded Jul 25, 2022
Hi christy0519, Thank you for taking the time to write us this review. We're so glad to hear that you got to experience our service, room and swimming pool! Besides, we are sorry to hear that you found our rooms too small. We offer a large selection of rooms at Eaton HK; some are bigger and some are smaller, but we have designed each room to optimize space for every guest. We've passed your feedback to the related department for their immediate review so that we can make improvements, as our guests' experience is of utmost importance to us. It was our pleasure to host you here at Eaton HK. We hope to see you soon again!
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mch898 wrote a review Oct 2021
Appreciated the advocation of green staycation. Use of refillable bathing liquid, refillable water bottle, optional room cleaning services, recycling bottles, can, plastics. The only problem confusing us was the ambiguous indication of vegetarian and vegan dishes in the breakfast buffet. Even the staff not able to tell us why some dishes comprising dairy ingredients are labelled as vegan. This has to be treated seriously.
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Review collected in partnership with this hotel
Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eaton Team, Marketing at Eaton HK
Responded Oct 5, 2021
Dear mch898, Thank you for your 4 star reviews. Your comment towards our award-winning Astor buffet has been well received, will take your comments into consideration. Speak of our buffet in fact we offer up to 7 stations with international dishes, you can surely find the right dish to enlighten your stay. We believe that everyone deserves to refresh and recharge in this challenging year, feel free to check out our five in five out package for a truly relaxing 24 hour stay in Eaton HK. Looking forward to hosting you again in the near future!
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Answer from Jimmy L
hello Yasminwan, There is not necessary to book the swimming pool and it opens daily at 9:30. Yes, they have the sun bath chairs. Best, Eaton, HK
Answer from EatonHK
Hong Kong, China5 contributions
The pool is open in November and it is indeed heated. Come have a dip and take in some yoga or other wellness activities too!
Zhiwei wrote a tip Jun 2024
Singapore, Singapore9 contributions
"Lots of great food around the area, gym is smallish but adequate with a nice pool."
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Sanjay V wrote a tip Jun 2024
Mumbai, India4 contributions1 helpful vote
"The property is undergoing some repair n renovation working. So do expect some minor noise disturbance"
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Wanderer C wrote a tip Jun 2024
Hong Kong, China811 contributions59 helpful votes
"Avoid room close to the lifts, people walking around and the noise can easily heard, for sure no sound proofing."
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Holger B wrote a tip Jun 2024
Manado, Indonesia212 contributions41 helpful votes
"Don't miss the breakfast buffet!"
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Gian L wrote a tip May 2024
1 contribution
"Eaton takes good care of your pets! You won't regret bringing your pets to a staycation with you!"
Read full review
Not the right property for you?
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PRICE RANGE
C$125 - C$184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港逸东酒店, eaton smart hong kong hotel hong kong, eaton hong kong, eaton hotel hong kong, hong kong eaton hotel, eaton hong hotel kong
FORMERLY KNOWN AS
Eaton Smart Hong Kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Jordan / Yau Ma Tei
NUMBER OF ROOMS
465
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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