Eaton HK

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Room & Suite (437)
Eaton HK
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About

4.5
#107 of 604 hotels in Hong Kong
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Jordan along the vibrant Nathan Road, a few minutes’ walk from Jordan MTR Station, Eaton HK features a newly designed lobby and guest rooms, rooftop swimming pool and yoga studio, gym and juice bar, co working club, large event spaces, screening room, art gallery, radio station, and a host of restaurants and bars including a Michelin-starred Cantonese restaurant, an all-day dining floor, an open terrace cocktail bar, and a signature Food Hall. The hotel design references the romantic appeal and spiritual yearning of Wong Kar-wai’s arthouse films of the 1990s. More than a hotel, Eaton HK is an incubator for arts and culture, a beacon for sustainability, a hub for impact initiatives, and a local connection to a global media platform. Eaton HK is the physical arm of Eaton Workshop, a global mission-driven hospitality built to uplift the human spirit as we collectively pursue a better world for people and planet. With distinct parts—Hotel, House, Media, Wellness, and Impact—Eaton is not only a place for travellers to lay their heads, it’s also a place to experience belonging, creativity, and community.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Evening entertainment
Patio
Babysitting
Paid private parking on-site
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Pool / beach towels
Swimming pool toys
Rooftop pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Rooftop bar
Walking tours
Nightclub / DJ
Books, DVDs, music for children
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Pushchairs
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Bath / shower
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Classic
Languages Spoken
English, Chinese
Hotel links
Special Price:The earlier you book, the more you'll save! 提前預訂,尊享早鳥優惠!

Location

380 Nathan Road, Jordan, Kowloon, Hong Kong China
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 96 out of 100
96
Hong Kong Intl Airport
25.9 km
See all flights
Shenzhen Airport
52.1 km
See all flights
Jordan
6 minMass Transit Railway (MTR)
4.5
1,918 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Eaton HK stands out for its prime location, close to MTR stations and local attractions, which guests have found to be incredibly convenient. Its amenities receive compliments for food quality and staff friendliness; however, some guests point out room maintenance could be improved. While the rooms are noted to be compact, the hotel's cleanliness and eco-friendly initiatives are well-regarded, with a trendy yet nostalgic atmosphere that many find welcoming. The service is generally seen as attentive, though a few have experienced inconsistencies. Opinions on value are mixed, with some concerns over policies and charges.
Location
Convenient
Atmosphere
Welcoming
Rooms
Cramped
Value
Reasonable
Cleanliness
Meticulous
Service
Friendly
Amenities
Satisfactory

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1,918Review2Q+A68Room tips
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Detailed Reviews
mrlawyukkit wrote a review Sep 2020
We have joined a stay and dine package so we can stay at the room after enjoying a seafood buffet, with a buffet breakfast next day before check out. This is such a crazy idea but my wife and I love it so much, zero complains with everything and the food didn't downgrade because of the promotion. Keep it up and we will be back soon.
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Review collected in partnership with this hotel
Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Calvin Chung, Marketing at Eaton HK
Responded Sep 23, 2020
Dear MrLawyukkit, I cannot express how happy we are to receive your 5 stars review. It is our pleasure to be a part of your "crazy staycation idea". It is very kind of you to rate us with zero complaints, also for finding our buffet at The Astor to maintain the same excellent quality which we strive to maintain. Your encouraging message is well received and our team will definitely continue to it keep up and to provide you with an even better experience during your next stay. If there are any ways we can help to make your next stay a little more special, feel free to let us know during your next booking. Maybe we can prepare together to give your wife a little extra surprise. Best Regards, Calvin@EatonHK
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Bianca M wrote a review Jan 2020
Kirke Saaby, Denmark
Very nice hotel close to Temple Market. If you take the Airport Express train there is a shuttle bus directly between the station and the hotel. The best part is the rooftop pool and terrace. At the 4th floor there is also a nice terracebar with cool cocktails.
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Review collected in partnership with this hotel
Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sharon_eatonhk, Marketing Officer at Eaton HK
Responded Mar 19, 2020
We love hearing from our guests so thank you for sharing your wonderful experience with us. It's great that you enjoyed the hotel's location and took advantage of the nearby attractions. Please let us know if we can be of any further assistance and hope that you will visit us again soon.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
DJameson182 wrote a review Feb 2020
Invercargill, New Zealand
The Eaton was a wonderfully clean and tidy hotel with very helpful staff and great food options in their food court. The location is handy to both Victoria Harbour and Mong Kok, as well as all the shopping and sightseeing in between including Kowloon Park and Harbour City. It was a luxurious stay at a good price. We will definitely consider returning if we're ever back in the wonderful city of Hong Kong.
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Review collected in partnership with this hotel
Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EatonHKHotel, Guest Relations Manager at Eaton HK
Responded Feb 7, 2020
DJameson182, Thank you for leaving such a thoughtful 5 star review of your recent Eaton HK experience on tripadvisor. We really appreciate your compliments on our housekeeping and food and beverage teams in particular. Thank you so much. Hope we have the chance to host you again soon. Best Regards, Marius
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Jason Ng wrote a review Aug 2020
Hong Kong, China
Even in the situation of COVID-19 the swimming pool was able to open with restrictions, this is well appreciated. Sadly the fitness was unable to operate due to the govt. the room is clean and comfort. Service is good
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Review collected in partnership with this hotel
Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Calvin Chung, Marketing at Eaton HK
Responded Aug 2, 2020
Dear Ojaajamj , Thank you so much for this 4 star review. We are happy to hear your appreciation towards our swimming pool area. We do try our best to allow all of our visiting guests to enjoy a relaxing stay at our hotel even during these unique period of time. Hope you can try out our fitness facilities during your next stay as our wellness team has spend a lot of effort designing the area and setup. Thank you again for your time on writing us this generous review! Cheers, Calvin@EatonHK
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Meaghan M wrote a review Jun 2021
Hong Kong, China
We loved our stay at the Eaton. Currently sitting in the comfy bed writing this, reflecting on this lovely weekend. We came with a large group and the staff did everything they could to make our weekend special.

We especially loved the house keeping staff who put up with our phone calls for an extra blanket, extra water refills and coffee. They were so sweet. We tipped at the end of our stay but they definitely deserve extra credit for their hard work. The free water refills were especially appreciated bc it's summer.

The buffet breakfast is worth the money and so is the upgrade to the salon room, if you have a chance. Our friends were very jealous of our room and we ate our weight in egg waffles/cheung fun at the Astor each morning.

If we could change anything, it would be 3 things. The towels are realllllllllllllly small. Even an Asian person can't wrap them around their body, so it might be nice to upgrade them in the future to a bigger size. 2nd, the security system on the elevator is really old and really fiddly. You don't need a key for your floor, just any key. So if a person in the lift presses the security for their floor you can access any part of the hotel. It's not a particularly comforting thing for ladies staying in a hotel. They might want to consider updating it to a tap card style in the future.
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , 業者 at Eaton HK
Responded Jul 6, 2021
Dear Meaghan M, Thank you for leaving us this five star review after your stay, we are happy to read that you had a pleasant stay in Eaton. Regarding the issue of towels ad key card security system, we felt sorry for any inconvenience caused. We have passed your feedback to our concerned department for their immediate review in the hope that should you visit us again, you would notice and appreciate immediate improvement. Your comment towards providing extra water during the hot summer days is also a great suggestion. Staying hydrated is very important indeed! Hope to see you again in the near future and allow us to provide a perfect staying experience for you. Suki@Eaton HK
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jjdiy wrote a review Nov 2020
Hong Kong, China
We stayed in the hotel for one night. The studio room was a bit more spacious when compared to the newly furnished rooms. However, if you like wooden structure and a warm colour tone, you will enjoy the new-style rooms. Rooms were clean, adequate. Staff was all well trained and very responsive to enquiries and requests. The Astor is one of the best buffet we have ever had in Hong Kong. Best Value!
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Review collected in partnership with this hotel
Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Calvin Chung, Marketing at Eaton HK
Responded Nov 16, 2020
Dear jjdiy, Thank you for your generous 5 star reviews. It means a lot to our team who tried their best to ensure you and every guest to enjoy the best-staying experience. With reference to your kind words regarding our rooms, we do have a lot of different options provided, including Eaton Room* (award Winner for Best Renovation & Restoration in Asia), Study Room* (wonderful view) and Family room *(significantly larger in size), feel free to select the best type that suit yourself. To enhance your staying experience, allow me to introduce you to our signature pool area now also serving poolside cocktails. We look forward to your next stay with us. Carlo @Eaton HK
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siukwanwong wrote a review Jun 2021
Hong Kong, China
+1
Good servicing staff. Terrible Baby bar is a must try. The lovely spacious outdoor seats plus nice drinks create a relaxing atmosphere to this hustle and bustle city life. The special brew CBD Hong Kong craft beer is worth trying. Rooms are reasonably big enough as in Hong Kong. Good buffet breakfast with highlights of some tasty typical local street food. I would recommend the bottle Vitasoy soya milk which brings back the memories of Hong Kong old days.
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Review collected in partnership with this hotel
Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , 業者 at Eaton HK
Responded Jun 27, 2021
Dear siukwanwong, Thank you so much for this review. Reading this really makes a great start to the day and it is very motivating for our entire team. We are also very happy that you appreciate service and enjoyed The Astor Restaurant and Terrible Baby Bar. Thanks again for taking time out of your day to write this. Much appreciated. All the best and see you soon! Suki@Eaton HK
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El Le wrote a review Dec 2021
Hong Kong
I stayed in a small room first and it was too small for me to work, so I asked to pay for change a bigger room or suite. Front desk was so helpful and the suite I stayed was excellent. The swimming pool is nice and I love warm water pool.
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Review collected in partnership with this hotel
Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eaton Team, Marketing at Eaton HK
Responded Dec 28, 2021
Hi Ellehana, Thank you so much for taking the time to leave us your positive review! Happy to hear that our team was able to assist you in finding the most suitable room for you. Also glad to know you checked out our rooftop pool! Hope you enjoyed the view. Wishing you and your loved ones a happy holiday! Hope to see you soon; you are always welcome at Eaton HK!
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Kylie W wrote a review Feb 2020
Sydney, Australia
great location close to MTR, bus stop and shops. The hotel is modern, clean, good size rooms with many restaurants downstairs.
Breakfast buffet is A plus with Asian and western foods to choose from, wait staff also made you feel welcome.
Staff are helpful and friendly
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Review collected in partnership with this hotel
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EatonHKHotel, Guest Relations Manager at Eaton HK
Responded Feb 13, 2020
Kylie W, Thank you for the 5/5! Really appreciate your positive notes on our food and beverage and service teams. They are the bedrock of everything we try to do at Eaton HK. Thanks again and hope to host you again soon. Marius
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kit_ckleung wrote a review Dec 2020
Hong Kong, China
The staff were always willing to help, especially offering tiny decoration for my wedding anniversary in a very short notice. Really appreciated! Meanwhile, the room is clean, tidy and spacious. I had a comfortable stay overnight. Also, the food in its Chinese restaurant was really tasty, probably one of the best in the town I'd say. Overall, given its package offer, it's a best-value experience for couples, amidst closure of some facilities due to COVID-19.
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Review collected in partnership with this hotel
Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Calvin Chung, Marketing at Eaton HK
Responded Dec 30, 2020
Hi Kit_ckleung, It is such a wonderful gesture for you to give us a 5 star review. Thank you for it and for choosing to stay with us for your wedding anniversary. It is delightful to hear that rate our Michelin star restaurant Yat Tung Heen as the best in town. May I also suggest you to also give our award-winning buffet restaurant at The Astor a try during your next visit, I would like to hear your review on it as well. Wishing you and your family a very happy, blessed, and prosperous year ahead. Best Regards, Suki@EatonHK
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Answer from Jimmy L
hello Yasminwan, There is not necessary to book the swimming pool and it opens daily at 9:30. Yes, they have the sun bath chairs. Best, Eaton, HK
Answer from EatonHK
Hong Kong, China5 contributions
The pool is open in November and it is indeed heated. Come have a dip and take in some yoga or other wellness activities too!
Zhiwei wrote a tip Jun 2024
Singapore, Singapore9 contributions
"Lots of great food around the area, gym is smallish but adequate with a nice pool."
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Sanjay V wrote a tip Jun 2024
Mumbai, India4 contributions1 helpful vote
"The property is undergoing some repair n renovation working. So do expect some minor noise disturbance"
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Wanderer C wrote a tip Jun 2024
Hong Kong, China811 contributions59 helpful votes
"Avoid room close to the lifts, people walking around and the noise can easily heard, for sure no sound proofing."
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Holger B wrote a tip Jun 2024
Manado, Indonesia212 contributions41 helpful votes
"Don't miss the breakfast buffet!"
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Gian L wrote a tip May 2024
1 contribution
"Eaton takes good care of your pets! You won't regret bringing your pets to a staycation with you!"
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Not the right property for you?
There are more places to choose from in the Hong Kong area.
PRICE RANGE
C$125 - C$184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港逸东酒店, eaton smart hong kong hotel hong kong, eaton hong kong, eaton hotel hong kong, hong kong eaton hotel, eaton hong hotel kong
FORMERLY KNOWN AS
Eaton Smart Hong Kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Jordan / Yau Ma Tei
NUMBER OF ROOMS
465
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Eaton HK - UPDATED 2024 Prices, Reviews & Photos

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