We ate buffet breakfast at Eaton's The Astor, the coffee shop at the basement level. The freshly squeezed juice was refreshing. The pastries were good. The chicken congee was tasty. The decor is nostalgic going back to the setting of a famous cinema Astor in the 60s in Hong Kong. Above all, it is value for money. It was about US$10 per person if you make a reservation on an app Eatigo.
Dear Trek,
Thank you for coming to The Astor and for leaving us a review! We are so happy to hear that you liked our breakfast buffet and our design!
It was such a pleasure to host you and we hope we'll get another chance to do so in the future!
Kind regards,
The Astor team
The hotel is a pioneer in environment protection. They provide glass bottle water, staff are in causal wear that saves energy in temperature control inside the building. No plastic bag in trash bin, etc. The staff are helpful and efficient, they entertain customers request professionally with patience within their limitations. I would also give 5 star to the cleanliness of the room. Employing minorities helps in entertaining customers from different cultures and provisions of job opportunities for the minorities.
Dear Gloria,
Thank you for staying at Eaton HK and for leaving us a review! We are very happy to hear that you enjoyed your stay and that you appreciated our efforts to be sustainable. Thanks for shouting out our mission too!
It was such a pleasure to host you and we hope that we'll have another opportunity to welcome you back in the future.
Kind regards,
Harvey Thompson
General Manager
It is my second time staying here. Location is convenient, easy to get around with the MTR 5 mins walk away and bus stop right outside the hotel. Plenty of food and shops.
Service is good although we had to queue for about 30 minutes to check in on a Friday afternoon.
Rooms are a bit small but typical of downtown HK. It is clean and TV is good.
Staff managing the lifts are friendly.
Will come back again.
Dear AgC767,
Thank you for choosing Eaton HK and for taking the time to leave us a review. We are so happy to hear that you enjoyed your stay with us and that you liked our location and our service!
It was such a pleasure to host you and we hope we'll get another chance to do so again in the future.
Kind regards,
Harvey Thompson
General Manager
I stayed at this hotel with family during my recent visit to Hong Kong and the staff graciously allowed us to check-in early. The rooms are a bit on the smaller side, but the beds are nice and comfortable. The room plugs are the UK style type G, so if you forget to pack your travel plug adapter (which I did), be sure to give the front desk a call to temporary use one of theirs for the length of your stay. Also, the mini fridge in the room has a dial on the bottom that has to be turned on all the right to the max setting to use it. The shower itself is nice and hot, but I do wish that the water pressure is a bit higher to my liking though. Be sure to stop by for a great meal at the Michelin one-star rated Yat Tung Heen for a dim sum lunch on the B2 level. If not, there's other good options at the food hall located on the B1 level. All in all, I would say 4.5 stars out of 5.
Dear vincem1982,
Thank you for choosing Eaton HK, and for writing us a review. We are so happy to hear that you enjoyed your stay with us and that you liked our location, rooms and your dining experience at Yat Tung Heen!
We appreciate your feedback and will be reviewing it with our team so we can continue to make improvements to our guest experience.
It was a pleasure to host you and we hope we'll have another chance to do so again in the future.
Kind regards,
Harvey Thompson
General Manager
We recently spent 3 nights here in April, and loved it! Our second time in HKG, this time just a stopover to Vietnam, completely new to Eaton HK!
On arrival, we were a tad confused, as the entrance door our Uber dropped us off at was like the parking bit, so initially, I thought some randomer was trying to coax us into a restaurant ha, but it wasn’t, it was one of the friendly bellhops!
The check-in process was quite lengthy, not sure why, but when we eventually got to our room we were very happy! We were on the 17th floor, can’t remember the room number, but it was a good floor. Nice views. Very clean, a big thank you to Suki in Housekeeping, not only does she do a fantastic job, she is very friendly, happy and helpful! A real star!
The decor of the hotel is very, very cool, very ‘Hong Kong’, and very trendy and calming.
Perhaps the BEST buffet brekkie we’ve ever had at The Astor! Chef Joo’s dumplings are legendary and she was lovely and nice to say good morning too! The buffet truly is spectacular and the decor, vibe of The Astor matches, a glorious spot. Amy makes amazing coffees there and is lovely too! We would say however, the lady wandering around, short with a brown ponytail, wasn’t very friendly, or welcoming, not really sure what she did either but that’s ok.
We spent one nice evening visiting Terrible Baby, the onsite bar, and it was great! Really nice, funky, safe vibe, good music, good drinks, and two of the servers Gary and Julie were really nice, attentive and helpful!
We thought, as nice as the pool was to use, it’s a bit of a weird, ugly area haha, and definitely not big enough when folk bring their kiddies here, nice though and the gym is good! Marco was very friendly!
We were able to get a late check-out, thanks Claudia and we would definitely stay here again next time we’re in HKG! Great hotel in all, great location! Would quite like to visit the one in Washington too! I’d like to add, we were and are on our honeymoon, we are a same-sex couple and the Eaton HK made is feel very special, with little treats and of course welcome, as did Terrible Baby. Thank you! @tasmantravels
Dear Tasman,
Thank you for choosing Eaton HK and for taking the time to leave us a review! We are so happy to hear that you liked your stay with us during your second trip to Hong Kong.
It was such a pleasure to host you and we hope we'll have another chance in the future to do so again!
Kind regards,
Harvey Thompson
General Manager
![The Club Floor Room at the Royal View Hotel [subsidiary of Sunhung Kai Properties Ltd]](https://cdn.statically.io/img/dynamic-media-cdn.tripadvisor.com/media/photo-o/0a/1d/84/17/club-floor-room--v10077887.jpg?w=300&h=300&s=1)
