Carmel Mission Inn
3665 Rio Rd, Carmel, CA 93923-8609
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About
4.0
#21 of 29 hotels in CarmelLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located off the Pacific Coast Highway and steps from the Barnyard Shopping Village, this casual hotel is 2.4 miles from Carmel By The Sea. The modern rooms have free Wi-Fi, iPod docks, flat-screen TVs and great workspaces, plus minifridges and coffeemakers. Some add extra living areas and balconies. Room service is available. There's an on-site restaurant/bar with garden views that serves breakfast and dinner. Other amenities include a heated outdoor pool, a hot tub, firepits in the courtyard and a fitness room. Parking is free.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Hiking
Highchairs available
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Vending machine
Horseback riding
Bicycle tours
Patio
Walking tours
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
ATM on site
24-hour check-in
24-hour front desk
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Mountain View
Languages Spoken
English, French, Spanish, Portuguese
Location
3665 Rio Rd, Carmel, CA 93923-8609
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 84 out of 100
84
Monterey Peninsula Airport
7.6 km•
See all flights
Rental Cars
29 Restaurants
within 0.5 kilometers
Reviews
4.0
376 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Carmel Mission Inn captivates guests with its exceptionally clean and comfortable rooms, although a few have mentioned noise and amenity issues. The hotel's modern charm and pet-friendly policies contribute to a welcoming atmosphere, complemented by the commendable service staff who go above and beyond.
Its advantageous location offers convenient proximity to Carmel's attractions. While the heated pool and hot tub are highlights, some guests feel that the hotel's rates do not always reflect good value, citing unexpected fees.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Friendly
Amenities
Relaxing
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376Reviews7Q+A42Room tips
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Detailed Reviews
We have stayed here several times pre-Covid so I didn't really expect to have any concerns. We've loved the rooms and location so booked our stay as usual. We travel with our dog and it has plenty of dog friendly walking areas near by. This time we were in what must be the older part of the hotel but even that wasn't that concerning. We checked in around 9 pm and our room smelled strongly of disinfectant with the bathroom floors feeling wet like housekeeping had just left. The TV remote was not wrapped in something indicating it had been wiped down like every other hotel we've stayed in since COVID. There were glass glasses also unwrapped so we had no idea if they had been handled/cleaned properly so used the paper coffee cups for water instead. Then there was the used bar of soap in the shower that pretty much sealed my concern. The parking lot was packed so I'm assuming they had a full house which also means less time for a proper cleaning and airing out in between guests. I rarely write negative reviews but felt compelled to share our experience in a place we used to book but will be looking for alternatives on future visits.
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Lurie, General Manager at Carmel Mission Inn
Responded Dec 2, 2020
We so sorry and would like to apologize that you had such a poor experience. We do take your feedback very seriously and have reviewed this with the entire team as we are always focused on improving our guest experience. There is no excuse when we let down our customer and are adding additional training and inspections to remedy this for the future. As the new General Manger to the property I hope you will give us another chance to regain your trust in our team and property. Please feel free to reach out to me directly to assist you in a future stay and thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked three identical rooms at the same time. However this hotel (Motel-6 should be more appropriate name, based on experience) charged us $127.41 extra for one of the rooms, we brought this to the attention of the front office, they told us that only a manager can fix it. We went to front office several times, until we could see a manager. Manager was the rudest person I have met in my recent memory, she told us point blank, "do what you want, this charge is not changing". This is just roadside robbery, I was expecting better from $300 a night stay.
The hotel room service did not come to service the room even after two requests. We had to reuse our towels on second day.
I agree with other guest comments. The hotel walls are paper thin, I could not go to sleep till 2 pm on night, because a TV was on till early morning in one of the rooms, two rooms away. I finally had to knock on that room. Any time someone knocks your neighbors door, you have to go check outside, because it feels like someone is knocking on your door, that is how poor the sound absorption is in this hotel.
The pictures online are deceiving, the beds seem much smaller than standard queen and king beds.
If you want to save your trip look elsewhere, this hotel is being run in less than honest way.
The hotel room service did not come to service the room even after two requests. We had to reuse our towels on second day.
I agree with other guest comments. The hotel walls are paper thin, I could not go to sleep till 2 pm on night, because a TV was on till early morning in one of the rooms, two rooms away. I finally had to knock on that room. Any time someone knocks your neighbors door, you have to go check outside, because it feels like someone is knocking on your door, that is how poor the sound absorption is in this hotel.
The pictures online are deceiving, the beds seem much smaller than standard queen and king beds.
If you want to save your trip look elsewhere, this hotel is being run in less than honest way.
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Lurie, General Manager at Carmel Mission Inn
Responded Apr 1, 2021
Please accept our apologies for the challenges that you experienced during your stay with us. We hope that you will give us another chance as we are continuing to update and elevate the guest experience. Please feel free to reach out to me directly to assist you on your next trip to Carmel and thank you for your feedback as we have reviewed it with our entire team and take your feed back very seriously.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
The hotel is constantly overbooked and their is construction going on all day which they do not tell you about when you make a reservation. The management will not let housekeeping clean your room they say "because of the covid" which is total BS..... They do not mention this when you make a reservation either.
They overcharged me twice on my credit card for a one week stay. The rooms have a funky decor. I am a local Carmel resident and I would highly recommend you do not stay here. There are plenty of better hotels in Carmel for the same or lower price
They overcharged me twice on my credit card for a one week stay. The rooms have a funky decor. I am a local Carmel resident and I would highly recommend you do not stay here. There are plenty of better hotels in Carmel for the same or lower price
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Lurie, General Manager at Carmel Mission Inn
Responded Oct 21, 2021
Thank you for your feedback. Yes, you are correct that unfortunately a staff member at our front desk overcharged your card but I do believe the charges were only pending and we reversed them. I apologize that this happened as it was oversight on our part when you requested to pay by cash. The construction during your stay was power washing to beautify all the beautiful cedar wood on our building and is almost complete. As of this week we have added back in to our operation a daily light clean on all guest rooms. Again we are so sorry for your experience and hope that you will give us another chance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Due to wildfires in my area I had to find a hotel that could accommodate me and my small dog on an immediate basis. They offered me a discounted room rate for me and reduced the pet fee.
The only unfortunate problem was that even though I requested a ground floor room because my dog is elderly and incontinent, they weren’t able to provide one when I checked in.
I did have a very large room and felt that the room had been properly cleaned per Covid protocol; but being a bit anal I did clean all surfaces again.
The only unfortunate problem was that even though I requested a ground floor room because my dog is elderly and incontinent, they weren’t able to provide one when I checked in.
I did have a very large room and felt that the room had been properly cleaned per Covid protocol; but being a bit anal I did clean all surfaces again.
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Review collected in partnership with this hotel
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Justin Hart, General Manager at Carmel Mission Inn
Responded Aug 31, 2020
Thank you so much for your review! So glad that you enjoyed your stay with us! I apologize for the mix-up with your room type, but was glad that it worked out in the end. Please come back and stay with us again. Have a great rest of your day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Their WiFi is terrible. Last Saturday and Sunday, I waited for 20 min on several and I mean several occasions to load a page from a website. For what you pay for a room, you would think this hotel would have a functional WiFi. The hotel was full and bet you that the front desk would come up with some excuse as to why it took me so long to load a page. My IPad is new and this is unacceptable. Also, the hotel charges extra fees, they are $20 a night. They say the extra fee is to maintain the parking lot, pay for pool chemicals. With Covid 19, restaurant, bar, etc are closed. Why don’t they just say resort fee, sneaky.....front desk staff was nice.
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Review collected in partnership with this hotel
Date of stay: May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Justin Hart, General Manager at Carmel Mission Inn
Responded Aug 19, 2020
Thank you for your feedback! We are currently in the process of upgrading our internet, and when complete, it is going to be great. Looking forward to your next stay with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was easy to find, right off PCH, the entrance is a little hidden, right behind the Chevron Gas station. The room was easy to get to, parking was nearby, the heater made a lot of noise at night (that was the reason for 4 point rating), made it a little hard to get to sleep but once asleep it did not wake me up. All other commodities were great. The location is great, walking distance to breakfast and dinner locations, coffee, bagels, gas, only 18 min to Monterey Bay, 8 min to downtown Carmel and beaches. I will stay here again.
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Review collected in partnership with this hotel
Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Lurie, General Manager at Carmel Mission Inn
Responded Jan 2, 2021
Please accept our apologies for the heater noise. Our staff will certainly look into repairing it immediately, We are glad your had a wonderful stay and look forward to your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just returned home from staying a this hotel for a couple of days. We absolutely loved it! The newly updated rooms were comfortable and stylish. We enjoyed the Scandinavian look very much. The staff and operations manager were more than friendly and accommodating. I had to call housekeeping twice: to request an ironing board/iron and additional towels. Those items were delivered to our room quickly by another friendly staff member. The location is perfect being right off of Hwy 1. And considering CA is still in the middle of the Covid-19 crisis, we felt that the hotel staff did all they could to help us feel welcome and comfortable. The fact that the restaurant wasn't open and that housekeeping only cleaned before and after our stay did not bother us at all. The only negative aspect of our stay was the weak WiFi signal, but when I mentioned that to a front desk woman, she said they are aware of the issue and are working on it. But, this hiccup certainly did not sour us on our experience and will not keep us from staying here again. We were surprised that we were able to stay in such a nice room for the price that we paid. I have spent similar amounts for rooms much less satisfactory than this one. In fact, we are pretty sure that this will be "our hotel" for our future trips to the Carmel area. I plan on recommending the Carmel Mission Inn to any of our friends who may venture up that way.
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Justin Hart, General Manager at Carmel Mission Inn
Responded Aug 15, 2020
Thank you so much for your awesome review of the Carmel Mission Inn! Please come back and check out all of the amazing changes to the property starting in February 2021! Also, check out the awesome shops and restaurants within walking distance from the property. Both Sur and Allegro deliver food the property and pool and have great selections to choose from . We hope to have upgraded internet in place very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment we arrived to the moment we left we had a great time at Carmel Mission Inn. The Inn is extremely clean and well organized. The feel was retro with a modern twist.
I stayed with my wife and 3 kids. The kids always enjoy the pools at hotels and this time was no different. With social distancing a concern during these Covid times this was not a problem with the spacious pool and ample, spread out seating. With restaurants within walking distance we did not have to drive for breakfast or dinner. The location was right on the corner of major roadways so it was ideal for getting in and out.
Overall the Inn is top notch! Thank you for the "great stay"!
I stayed with my wife and 3 kids. The kids always enjoy the pools at hotels and this time was no different. With social distancing a concern during these Covid times this was not a problem with the spacious pool and ample, spread out seating. With restaurants within walking distance we did not have to drive for breakfast or dinner. The location was right on the corner of major roadways so it was ideal for getting in and out.
Overall the Inn is top notch! Thank you for the "great stay"!
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Review collected in partnership with this hotel
Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Lurie, General Manager at Carmel Mission Inn
Responded Dec 2, 2020
Thank you so much for your feedback and we look forward to your families return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just decided we couldn't stay in the little city of Carmel anymore. Found this place with a web search and took a chance. Totally happy with that decision. It's only like 3 minutes out of the village, but it's a world of difference! They're totally dog friendly and they only charge once during the stay instead of multiple charges.
There's a load of shopping in the immediate area. A Safeway! Pet Store, Vet, CVS, at least 3 coffee shops! A french bakery with an amazing case of pastries! There's even a fondue place!! Overall, this place is well maintained, the staff well mannered and trained and I could not be happier with this choice. They even put your dog's name on a sign at the entrance welcoming them to the hotel!
There's a load of shopping in the immediate area. A Safeway! Pet Store, Vet, CVS, at least 3 coffee shops! A french bakery with an amazing case of pastries! There's even a fondue place!! Overall, this place is well maintained, the staff well mannered and trained and I could not be happier with this choice. They even put your dog's name on a sign at the entrance welcoming them to the hotel!
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Review collected in partnership with this hotel
Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Lurie, General Manager at Carmel Mission Inn
Responded Dec 2, 2020
Thank you we look forward to your return
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We lost a night's sleep because of noise outside the window. A truck was steam cleaning the parking lot from 1 AM to 3 AM. Some surfaces in the room were sticky and we had to clean it - not good in time of COVID. $20 resort fee was charged, but hotel was under renovation and all facilities except pool (cold!) were closed. We have stayed here multiple times and liked it in the past. They gave us a $100 discount to make up for it after 3 night stay.
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Review collected in partnership with this hotel
Date of stay: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Lurie, General Manager at Carmel Mission Inn
Responded Apr 24, 2021
We are so sorry for your experience and have shared the information with our team as we take cleanliness very seriously. We hope you will return after the renovation is completed end of May. We will send you out a special offer to return and look forward to you giving us another opportunity.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clint Eastwood's is not affiliated with Carmel Mission Inn
Yes there’s A/C in the rooms
Yes, we are pet friendly and there is a one time fee.
"$100 pet fee $30 parking fee Beware additional facilities fees after already paying upon booking Electric car charging is "bring your own""Read full review
"If you're looking for a place to host an event during your stay, reach out to the Carmel Mission Inn! (Our dinner + brunch were fantastic.)"Read full review
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PRICE RANGE
C$316 - C$482 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carmel mission hotel carmel, carmel mission inn
LOCATION
United StatesCaliforniaMonterey CountyCarmel
NUMBER OF ROOMS
165
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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