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About
4.5
#68 of 510 hotels in Barcelona
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Deluxe 5-star traditional hotel in the real heart of Barcelona, few steps away from Gaudi monuments and famous Rambla. Entirely renovated, it offers excellence in service for the most demanding travelers. Rooftop terrace with panoramic view and outdoor pool.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Nestled in a coveted location, Majestic Hotel & Spa Barcelona garners praise for its proximity to key attractions and dining options, offering travelers a walkable and safe base. Guests have commended the hotel's cleanliness and the professional service, although some have encountered service hiccups.
While the rooftop bar and views are a hit, opinions on value are mixed, with some guests questioning the high prices. Rooms are generally spacious and comfortable, despite occasional maintenance and noise complaints, and the atmosphere strikes a balance between classic and modern luxury.
Location
Central
Atmosphere
Elegant
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
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Amazing location just minutes walk from Casa Batlló and 20 minutes from Barcelona’s most famous street La Rambla. Beautifully appointed rooms with nice ambiance and amenities including turn down service. Warm, helpful and friendly hotel staff. Beautiful and comfortable rooms with great amenities. Fun roof top restaurant and bar to enjoy city views. All and all a lovely place to stay.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Mar 28, 2023
Dear Mr. Jeong S, I would like to thank you for choosing Majestic Hotel & Spa and for sharing your opinion about us online. I am very happy to know that your experience met your expectations, in terms of comfort, services and location, which is ideally situated in the middle of Paseo de Gracia. I am also glad to read that you have enjoyed our recently renovated rooftop terrace "La Dolce Vitae", which has been awarded "Best City Hotel Terrace in Europe" at the Prix Villégiature, and that our staff was helpful and pleasant. I hope to have the opportunity to welcome you back soon. Kind regards, Pascal Billard General Manager
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I travel for work, spend minimum time in the room and like things organized. Majestic met my expectations and made the stay very comfortable. Small things like slippers and water next to the bed or connected hairdryer in bathroom improved my satisfaction.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Feb 20, 2020
Dear Ms. Martagalacka, Thank you for sharing your comment about your recent stay at Majestic Hotel & Spa on TripAdvisor. It is a pleasure to read that you have found the excellency in all our services and facilities. Moreover, it is always nice to read that the small details made a real difference. If your travels bring you back to Barcelona, it would be my pleasure to welcome you back. Kind regards, Pascal Billard General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
After a 12 hour of travel, the hotel was wonderful in having our room available for check in. Nothing beats that type of service. The last thing I want to do is kill time waiting on a room after such a long day of travel on zero sleep. We were welcome with a nice fluffy bed and treats in the room. The employees were friendly and accommodating. The hotel is located in a convenient location, having designer stores next door is dangerous for the wallet, though. It was walking distance to La Sagrada and a short taxi ride to La Boqueria— close enough that we walked back. Will stay here again!
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM-MajesticHotelBcn, Director General at Majestic Hotel & Spa Barcelona
Responded Jan 22, 2020
Dear Ms. TinyTX, I would like to thank you for choosing Majestic Hotel & Spa and for sharing your kind opinion about us online. It is an honor to know that you have especially chosen our hotel to enjoy Barcelona and to rest after a long trip. For this reason, I am pleased to know that your experience at the hotel has been memorable. Moreover, I am glad to know that your check-in process was smooth, and that the professionalism of our staff, the comfort of your room and our convenient location have exceeded your expectations. Thank you once again for providing us your maximum rating and for recommending our hotel to other travelers. I am looking forward to welcome you back in the nearest future. Kind regards, Pascal Billard General Manager
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Great room, great location. Staff were wonderful. Brilliant roof terrace even in February. Room had a balcony overlooking the main road but still was very quiet, breakfast was included and you could spend all day there
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Date of stay: February 2020
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded May 22, 2020
Dear Mr. Summersinireland, Thank you very much for sharing your opinion about Majestic Hotel & Spa in Trip Advisor. I am glad to read that our facilities and staff kindness met your expectations. Moreover, it is an honor to know that you enjoyed our buffet breakfast, awarded as "Best breakfast in Europe at the Prix Villégiature 2018". I really hope to have the chance to welcome you back very soon, kind regards,
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The Majestic is my go-to place in Barcelona. The breakfast is one of the best in the world with a plethora of choices for every taste and products of quality. The staff are excellently trained, very helpful and always charming. The gum is well equipped and maintained. The rooms are spacious and comfortable, in particular the bed and they have real blackout curtains for proper sleep. Lastly the location is ideal on the gorgeous Paseig de Gracia, centrally located and easy to get everywhere on foot or by public transport.
What’s not to like?
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Review collected in partnership with this hotel
Date of stay: September 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Sep 30, 2021
Dear Mrs. Francine L, Thank you very much for your wonderful review on Trip Advisor. We are honored to have guests like you! I am glad to read that you always choose Majestic when you visit Barcelona and that all our facilities are of your convenience. I will share your kind words with our staff, as I am sure they will be delighted to read your beautiful comment. I look forwrad to welcome you back again soon. Kind regards, Pascal Billard General Manager
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Stayed at the Residence apartments that are located just across the road. Stayed in an Eixample two bedrooms apartments that look over the courtyards at the back of the block.
Huge apartment! Living space was massive with three seater sofa and a classic leather Barcelona chair. Big tv on the wall but didn’t use it. Internal gallery kitchen, beautiful dark cabinets. Integrated fridge freezer, came with two bottles of waters from the hotel and a big bag of ice in the freezer. Dishwasher, job, oven and microwave and even a Lavazza capsule coffee machine, with four capsules provided.
Main bedroom was on suite with jacquzi bath with a shower overhead which was really powerful. Big King sized bed, which as is common was two singles together but no gaps in between.
Smaller bedroom had two single beds and overlooked the hotels own internal courtyard.
You get full use of hotel facilities. The roof top bar is lovely for a drink or something to eat. We went during the day and used the plunge pool and went up at dusk as the sunset and the lights of the city took over. Amazing views down to the sea, Sagrada Famliar and the Montjuic hill.
Hotel is located on Passieg de Gracia, which is where all the poshest shops are, Chanel, Prada, etc all on your doorstep. Plenty of restaurants, cafes and bakeries to eat or get food form
About 20 mins walk to Segrada Familiar, 30 mins to the beach at Barceloneta
Staff excellent and really friendly and can’t do enough for you. Would recommend to anyone.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip:Our apartment (14) on the first floor had a balcony with large table and chairs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Aug 8, 2023
Dear Mr. Gazjay, Thank you very much for your lovely review about Majestic Residence. We are pleased to know that your experience has been excellent. I am glad to read that the apartment met your expectations in terms of facilites, space and confort. I am also happy to hear that our location was convenient for you and that our staff have been so to your liking, helpful and pleasant. I will share your warm words with the entire team, especially with the concierge, as I am sure they will be pleased to read your kind words. Thank you as well for mentioning our rooftop terrace "La Dolce Vitae", which has been recently renovated and recommended as one of the best rooftop terraces in Barcelona. I hope to have the pleasure to welcome you back. Kind regards, Pascal Billard General Manager
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Well. It started with the lack of customer service and follow through and it ended with the same. I expected a hotel I was paying 3,000/night to offer more by way of the dedication to their customers and excellence of service only to be severely disappointed on all fronts. The suite was in desperate need of refurbishment and the furniture was ripped and falling apart. They lock their thermostats so that you cannot adjust the temperature. This is either a save money or because their mechanical equipment is to old to handle the heat and high demands from the room guests. Candidly I would highly rece one anyone domineering this hotel for anything other than a good location and average rooms to go elsewhere like the Mandarin, The Cotton House or other 5 star hotels which this hotel certainly is not….
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Jul 18, 2022
Dear Mr. “Troll8773”, Thank you very much for having taken your time to make us aware of your concern. I deeply regret to read about your disappointment during your stay with us. I would like to apologize for the poor service provided, as I can imagine how inconvenient this would have been for you. This situation does not match with our standards, so please rest assured that I will share your comments with the entire team, so that we can work on a further improvement. I sincerely hope to have the chance to welcome you back again in order to offer you the spotless experience you deserve. Kind regards, Pascal Billard General Manager
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A lovely hotel, in a great location so close to all attractions.
We paid for parking at the hotel which meant as you pulled up outside the hotel, the car gets taken off to the parking area, which made life so easy with children and luggage.
When we checked in, we were lucky enough to be given a free upgrade to a junior suite. The check in process was easy, the lady spoke amazing English.
The suite was so comfortable, the sofa bed was already set up for the children. Both rooms had tv’s with English channels. The master bedroom had a king size beds which was extremely comfortable and very fluffy pillows.
The bathroom, had both a shower and a bath, two wash basins and a separate toilet with bidet.
The air conditioning was amazing, the curtains kept the room dark.
We had a windows, with a little balcony which had views of the city.
We went up to the 10th floor to use the pool and it gave amazing views of the city, we could see la sagrada de familia and lots of other sights. We went up in daytime and nighttime so we could also experience the city view at night.
We didn’t eat the hotel, just because we were out so much, but we did have a drink in the downstairs piano bar, which the service was very good and the atmosphere was very relaxing. We also had a drink in the rooftop bar.
The staff were always so helpful, opening doors, asking if you need taxi’s etc.
We will definitely return to this hotel and advise anyone who visits Barcelona to stay here. A jewel of a hotel to stay at in a wonderful city.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Aug 8, 2023
Dear Guest, Thank you for sharing your wonderful opinion about your recent stay at Majestic Hotel & Spa. We are glad to know that the Junior Suite assigned was so convenient. Thank you for mentioning our facilities and location. We also are delighted to read that all your wishes were met and that the service provided made a real difference. Our goal is to exceed our clients expectations, and it is an honor to read comments like yours. I will certainly share your praise with the entire team, as I am sure they will be pleased to know. I hope to have the pleasure to welcome you back soon. Kind regards, Pascal Billard General Manager
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Surrounded by luxury boutiques and within walking distance to more modest options, the hotel is in a very convenient location. The common areas are beautiful and and the room although small had some nice touches, like the sensors next to the bed that would detect your feet if you got up in the middle of the night and light up the bathroom. The common areas are pretty busy most of the time as it is a very popular hotel with a large amount of foot traffic. There's a tiny gym and an oversized bathtub billed as a pool.
The service was a little inconsistent. We checked in at 430pm and were told the room was not ready, and directed to the lounge to wait. Except reception never came back to update us and we had to go chase it up an hour later. I realize reception was busy but that was still pretty bad service. When I attempted to confirm the guaranteed late checkout on my booking I was told the hotel was fully booked and I may get lucky if I check back later. Now I understand hotels get busy and a situation may arise where even "guaranteed" means nothing, but I detest it when you make me wait till 6pm for my room because it has obviously been used for a late checkout and then proceed to tell me that you do not honor guaranteed late checkouts.
Breakfast was decent, a reasonable buffet selection and hot dishes to order, and the choc cake at the rooftop bar was very good. Service at the F&B outlets was also very good even though the staff were almost always very busy.
Good place to stay overall, if a little crowded at times. Better location than the Cotton House, but not as unique.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Jun 28, 2022
Dear Mr. “FatcatJunketeer”, Thank you very much for taking your time to share your experience with us. Comments like yours are what drive us to keep improving I am happy to know that our location was convenient for you and that you found our property beautiful. Also, it is nice to hear that you liked our gastronomic offer. However, I deeply regret that the service provided did not meet your expectations and that you experienced delays and lack of attention at the Front Desk. I will share your comments with the entire team, so that we can work on a further improvement, as the situation described does not match with our standards. Moreover, I am happy to announce that we have a project starting very soon, to refurbish our fitness area and to build an indoor pool, for hotel guests, to be able to swim all year long. Our guests feedback is very important for us in order to keep improving our facilities and service. I am looking forward to welcome you back during you next visit to Barcelona. Kind regards, Pascal Billard General Manager
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I had one of my worst stays in a supposedly 5 stars hotel. On check in, like any welcoming staff, they processed me with hospitality. However, during my first breakfast with them, I found steel pieces in their waffles! It was very disappointing but moreover it was really dangerous. It is very absurd that it was not monitored. I hope my bad experience stopped here, however upon checkout, they wanted to double charge me, and after explaining the issue with their invoice, the hotel reception staff responded rudely : “if it’s on the system you have to pay it” luckily one of his colleagues was smarter and thought with perspective that it’s stupid to be charged for two rooms when I have stayed in only one!! Again, I hoped it stopped here, however they charged my American Express in a wrong way and they did not know the refund procedure. I am yet to wait for the balance to go into my account, and I can only pray that it does! All in all, I will never recommend this hotel to anyone despite its nice location, however it’s not worth it at all.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM-MajesticHotelBcn, Director General at Majestic Hotel & Spa Barcelona
Responded Jan 17, 2020
Dear Mr. Hksubhi, From Majestic Hotel & Spa, I would like to thank you for taking your time to share your sincere opinion about us on TripAdvisor. I am glad to know that our convenient location and the service provided by our concierge were of your liking. On the other hand, I truly regret to read your disappointment during your stay with us. First of all, I would like to apologize for the inconvenience you have experience during our breakfast buffet. I was already aware about this, as this is the first time that an incident like this occurs. If I am not wrong, the Guest Relations Manager followed up with you during your stay to make sure you were fine, and offered medical assistance which was rejected. Please rest assured that I have personally followed up with the Food and Beverage departments and have conducted a full investigation about this incident in order to avoid this kind of situations in the future. I am sorry for the misunderstanding upon checkout time. It is true that the procedure was delayed, but I can assure you that we were doing our best to follow the instructions and requests that your group was providing. I know some dates were amended causing confusion, but I hope your friend enjoyed the upgrade offered. In any case, I can assure you that nothing was double charged at any point and that everything is in order. In sincerely hope to have a second chance to welcome you back and offer you the spotless experience you deserve. Kind regards, Pascal Billard General Manager
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We (two women) never felt unsafe in this area. We are cautious travelers anyway, but we never felt concerned. FYI, my daughter who was with me has also stayed in adjacent gothic area with her husband - she says that area feels safe too.
There are more places to choose from in the Barcelona area.
PRICE RANGE
C$453 - C$701 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
majestic hotel and spa barcelona, majestic hotel barcelona, hotel majestic barcelona
LOCATION
SpainCataloniaProvince of BarcelonaBarcelonaEixample / Passeig de Gràcia / La Dreta de l'Eixample
NUMBER OF ROOMS
275
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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