All You Need to Know About the Room Service
at Majestic Hotel & Spa Barcelona
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Guests1 room, 2 adults, 0 children
C$433
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Room Service review highlights
... our stay and would certainly recommend this hotel. The room service was prompt and we also enjoyed the rooftop lounge. ...
... all of the waiters and chefs are keen to service you. Room service is excellent, they are quick to assist. If & when I...
... swim in it. I has the flu for most of my trip - and the room service made a special soup for me - and it made me feel very...
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Reviews that mention room service
Write a reviewElegant,very comfortable,friendly,helpful,good location,the gift of an electrical converter was very thoughtful! We throughly enjoyed our stay and would certainly recommend this hotel. The room service was prompt and we also enjoyed the rooftop lounge.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GM-MajesticGroup, Director General at Majestic Hotel & Spa Barcelona
Responded Oct 5, 2015
Dear guest, Thank you for taking the time to leave such a lovely review of your recent stay with us at Majestic Hotel & Spa. I am glad to know that you apreciate the service provided by our team. The whole team was so pleased to read your fantastic comments, and we was thrilled to hear you enjoyed all the facilities at the Hotel. We look forward to seeing you in the near future. Kind regards, Pascal Billard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Majestic Hotel in Barcelona is a wonderful place to stay. Their service is excellent. I am so happy that the concierge were able to book a doctor appointment for me at Barraquer hospital. I was able to see my doctor & resolve my issue before I head back home. The concierge drafted & sent emails, called, & once they confirmed the appointment they left a letter in my bedroom. The people who work at the hotel are all friendly & are eager to help. The level of excitement they have to serve you is phenomenal. Their breakfast is good and all of the waiters and chefs are keen to service you. Room service is excellent, they are quick to assist. If & when I order food whether it’s from the hotel or outside & I call room service to provide drinks or missing sauces: it reaches on time! This kind of service in other hotels usually requires time & you would usually finish your food before it reaches to your room. Overall, the people who work at the hotel are always smiling & welcoming. I think what the hotel need to work on is housekeeping as fixing the bed & the bathroom only is unfinished work. It is like passing but with very low grade. Things can be left messy & not properly organized. I remember I have used their glasses to drink water & left it on my night-stand, the housekeeping left it there & kept the dirty glasses. I remember I smudged my lipstick on the glasses just to mark this for the housekeeping as dirty. I have never did this in any of the hotels that I stayed in! The plates, spoons, cups, in the rooms have not been replaced after they have been consumed. My table is empty & I find it annoying. I know if I talked to the housekeeping or the reception they would resolve it but honestly I do not have time. The hotel should know better. Moreover, the location of the hotel is great as it is in the heart of the city. That being said, I do recommend that you stay at this wonderful hotel!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GM-MajesticHotelBcn, Director General at Majestic Hotel & Spa Barcelona
Responded Jul 26, 2019
Dear Mrs. Ahoud Eid, From Majestic Hotel & Spa, we are delighted to know that your recent experience with us has been memorable. It is a pleasure to read that the service provided was efficient, friendly and welcoming, especially in our concierge, breakfast and room service. We will share your kind words with them, as I am sure they will be very pleased to know. Regarding the inconvenience experienced with the cleanliness of your room, I regret that it did not meet your expectations. This does not match with our standards and for this reason, I would be very grateful if you could contact my assistant Maria Ribera at mribera@hotelmajestic.es and provide further details of your experience, in order to do the appropriate follow up. We really appreciate your feedback and will share your comment with our housekeeping department, so that we can work on a further improvement. I hope to have a second chance to welcome you back in the nearest future and offer you the spotless experience you deserve. Kind regards, Pascal Billard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel deserves all of its' 5 stars. The service is great. A front desk with at least three Clefs D'Or Concierges - who are extremely professional and helpful. The rooms are wonderful. The bathtub in my room was so big I could swim in it. I has the flu for most of my trip - and the room service made a special soup for me - and it made me feel very cared-for and looked-after. The Spa is AMAZING!!! The best manicure and pedicure I've ever had. I also had an algae wrap and a wonderful lymphatic drainage massage that was remarkable. It was worth every penny.
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Room Tip: Get a room with a bath tub … you'll be amazed at how big and luxurious it is.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GM-MajesticGroup, Director General at Majestic Hotel & Spa Barcelona
Responded Jan 12, 2014
Dear guest, Thank you for having taken the time to share your feedbacks with us. I am glad to learn that your stay was up to your great expectations and that you really appreciated the comfort of your room, the Majestic Spa treatments and the very special attentions you received from our staff in general! I really hope to have the chance to welcome you back soon, here, at the Majestic Hote & Spa ! Sincerely, Pascal Billard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of this hotel is just perfect! It is in the center of everything. No place is too far to walk from here! The room was so clean and organized. Room service came whenever you needed them. Super convenient. The food in the restaurant downstairs was delicious and a lovely place to just relax after a long day! I would certainly go back to this hotel. Absolutely beautiful experience!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GM-MajesticGroup, Director General at Majestic Hotel & Spa Barcelona
Responded Sep 16, 2015
Dear guest, I want to thank you for taking the time to leave a review of your most recent visit to The Majestic Hotel & Spa. I am delighted to read how much you enjoy the Location of our Hotel. I look forward to welcoming you during your next stay in Barcelona. Kind regards, Pascal Billard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
what a hotel to stay in Barcelona. first time i stay in this hotel but surely not my last. the hotel is fabulous and the rooms are very good and nice the staff are wonderful, amenities very high end, facilities are very good , room service was amazing with their services and the food is out of this world the best room service i ever experienced, the club sandwich and the pasta just out of this world my best compliments to the Chef. location of the hotel just all you need in the center and everything is a walking distance all the attractions around you . WAAAAAAAAAW
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Room Tip: city view high level
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GM-MajesticGroup, Director General at Majestic Hotel & Spa Barcelona
Responded Nov 28, 2018
Dear Qarata, I would like to thank you for writing your wonderful comment about Majestic Hotel & Spa. It is a pleasure to read such comments as yours, as it keeps us motivated and willing to work even harder, maintaining the best quality service possible. I am happy to know, that you enjoyed our rooms, facilities, and amenities. I would especially like to thank you for your warm feedback about the room service food. Thank you also for mentioning our staff, I will share your comment with them, as I am sure, they will be pleased to hear that. I am looking forward to welcome you back during your next visit to Barcelona. Kind regards, Pascal Billard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.