All You Need to Know About the Private Balconies
at Majestic Hotel & Spa Barcelona
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Private Balcony review highlights
... room. the room itself was beautiful with a french style balcony and amazing views of the street below. the shower was like...
... We were told that this was an upgrade because it had a balcony. The room was awful ! worn out carpet ,rust on the...
... in the hotel, we were upgraded to a beautiful suite with a balcony that faced the front of the hotel. We were escorted to...
Most popular question about the private balcony
Which room category included a balcony?
Answer from tylercon
Jul 2018 |
Featured private balcony amenities
Private Balcony
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Reviews that mention private balcony
Write a reviewwe were traveling from the united states on both and business and pleasure trip with my wife for ten days. we were in flight for about 17 hours due to a terrible stopover. to add insult to injury on both flights their was children who would not stop crying, so we had no sleep on the plane. when we arrived at the hotel we had been awake for 27 hours at that point and we were tired and felt gross and needed a shower. From the minute we walked in the gentlemen in the front jordi and david were a true help and pleasure as they spoke english and knew the city like the back of their hands and made us feel very comfortable. the front desk told us that we had come in to early and they had no rooms to spare yet. we understood and sat in the lobby. this was 9:30am, the front desk then came at 1:15pm and told us that a room had opened. when we went to the room. we noticed that there were two double beds with 4 feet of distance between them. this made no sense as I have a wife - I'm not sure how the sleeping arrangements were going to work so we called the front desk and they said they had no other rooms at the time and they sent someone from the cleaning dept and they combined the beds together and put a comforter on top of the beds. it did not feel all that comfortable but we were so tired that we took the room. the room itself was beautiful with a french style balcony and amazing views of the street below. the shower was like a waterfall and tub which was fantastic. the door to the bathroom however was terrible as it was on a track and would constantly get stuck and you had to use all your force to try and open and close the door. there was also no lock on that door either. they did have a hand held bidet. in the evening they place a delicious chocolate on the bed and two bottles of water. the hotel is right in the middle of the best part of barcelona - easy access to everything at your finger tips.
the only problem I had was the bed which I sadly am still having back pain from due to one bed being higher in height then the other which caused extreme discomfort. but as the hotel was fully booked they were not able to switch our room.
the only problem I had was the bed which I sadly am still having back pain from due to one bed being higher in height then the other which caused extreme discomfort. but as the hotel was fully booked they were not able to switch our room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GM-MajesticGroup, Director General at Majestic Hotel & Spa Barcelona
Responded Jun 4, 2015
Dear Guest, I am so pleased to read that your recent stay with us has been a perfect one. This is always our utmost goal, and I am very happy to know that you enjoyed especially the room, the staff service and the location of the hotel. However, I regret you didn't enjoy the bed. Rest assure, I will forward the information to the related department. Thank you very much once again for your kind words, and I look forward to having you with us again in the future. Kind regards, Pascal Billard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I booked (6 months in advance)paid for a Jr. Suite ($800 per night)at this hotel on American expresses Fine Hotel Collection website . They are all supposed to be 5 star hotels.
This place would have to improve to be a 3 star hotel. They sent me an email in advance asking me for my arrival time so that they could have the room ready for me when I got there.
When I arrived they said the room was ready ,but it had to rechecked by the head maid ,probably an hour. No problem we came back and went the room .
It was awful ! It was not the Suite I paid for but a shabby regular room.
We were told that this was an upgrade because it had a balcony. The room was awful ! worn out carpet ,rust on the furniture that looked like it came from a garage sale 15 years ago(see pictures).
The King bed was 2 singles pushed together, not uncommon in europe but not what you would expect in a 5 star hotel and one of the beds was an inch lower than the other because the wheel was broken !
I called downstairs to find out why we didnt get the suite we paid for and first they wanted to argue with me! When I reminded them what I paid for ,I was told about the fabulous balcony.
It was almost 90 degrees outside so I had no interest in the balcony ,but if I had ,it was covered in scaffolding and workers actively renovating the outside of the building ! no one would sit out there !
After arguing with manager for 45 minutes they grudgingly agreed to move us to the suite we paid for ,it was not ready.
An hour after we were told it would be ready we were rudely reminded that check in time was 3pm!
Bare in mind we got there at 9am and had already checked into one room. We did finally get into a Jr. Suite that was in as lousy condition as the first room .
The only thing this hotel has going for it is the best location in town, the building is historic and beautiful , but it would need to gutted and redone to be a 5 star hotel!
Given the treatment and the nasty staff ,I would not stay here again if they paid me $800 a night!
This place would have to improve to be a 3 star hotel. They sent me an email in advance asking me for my arrival time so that they could have the room ready for me when I got there.
When I arrived they said the room was ready ,but it had to rechecked by the head maid ,probably an hour. No problem we came back and went the room .
It was awful ! It was not the Suite I paid for but a shabby regular room.
We were told that this was an upgrade because it had a balcony. The room was awful ! worn out carpet ,rust on the furniture that looked like it came from a garage sale 15 years ago(see pictures).
The King bed was 2 singles pushed together, not uncommon in europe but not what you would expect in a 5 star hotel and one of the beds was an inch lower than the other because the wheel was broken !
I called downstairs to find out why we didnt get the suite we paid for and first they wanted to argue with me! When I reminded them what I paid for ,I was told about the fabulous balcony.
It was almost 90 degrees outside so I had no interest in the balcony ,but if I had ,it was covered in scaffolding and workers actively renovating the outside of the building ! no one would sit out there !
After arguing with manager for 45 minutes they grudgingly agreed to move us to the suite we paid for ,it was not ready.
An hour after we were told it would be ready we were rudely reminded that check in time was 3pm!
Bare in mind we got there at 9am and had already checked into one room. We did finally get into a Jr. Suite that was in as lousy condition as the first room .
The only thing this hotel has going for it is the best location in town, the building is historic and beautiful , but it would need to gutted and redone to be a 5 star hotel!
Given the treatment and the nasty staff ,I would not stay here again if they paid me $800 a night!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
6 Helpful votes
Helpful
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Oct 17, 2022
Dear Guest, Thank you for having taken your time to send us your feedback to make us aware of your concern after your visit at Majestic Hotel & Spa. I deeply regret that your recent experience did not meet your expectations. I am very sorry to read about your disappointment with the rooms. As a point of note, please be informed that all our furniture has an old-fashioned style, aligned with the hotel, being an historical building. However, I deeply regret the inconvenience with the beds. Under no circumstances they should be in the condition you described, and we will immediately revise it. Please accept our most sincere apologies as this is not indicative of our standards. Regarding the room reservation, in fact, the first room assigned was a Junior Suite with private terrace but the living room area and the bedroom area were not separated. Please note this first room was assigned with the best of the intentions, as only a few rooms have private terrace and most guests value them rather than having separate areas. However, I completely understand this was not what you expected. Nevertheless, after speaking to the team, I am glad to know that a compensation was provided, and that they were able to provide a different Junior Suite, although I regret this situation was not handled in a better way. If your travels bring you back to Barcelona, we really hope you would consider giving us a second chance. Kind regards, Pascal Billard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 1 night in the end of September before embarking on a cruise. When we checked in the hotel, we were upgraded to a beautiful suite with a balcony that faced the front of the hotel. We were escorted to the suite by a very friendly young lady and she showed us all the amenities. It had 1-1/2 bathrooms and a separate living room and bedroom. The suite was very comfortable and we slept well. We had the hotel's buffet breakfast and it is held in a room in the basement of the hotel. There were lots of food choices but I would have enjoyed it more in a room with windows. All in all--a very nice hotel!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GM-GRavasi, Director General at Majestic Hotel & Spa Barcelona
Responded Oct 19, 2012
Dear Madam/Sir, Thank you very much for your comments. I am extremely happy that you enjoyed your stay with us. Regarding your comment about our breakfast room let me explain you that we are building a new breakfast room in the first floor of our Hotel. This new room will be bigger that the actual room and will have an inside and outside rooms in order to make the Majestic breakfast more pleasant. Majestic Hotel & Spa will be looking forward to welcoming you back. Best regards. Gemma Ravasi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful 100 year old hotel, enjoyed a fabulous two night stay post cruise. Early check in was available at 10am, wow. Every staff member I met was friendly, helpful and courteous, from doorman to front desk to bellman to concierge to all food and beverage servers, etc. Loved rooftop bar/restaurant, lobby bar/restaurant, room service, food and service great everywhere. Small room but very comfortable and nicely appointed, with window doors that opened onto balcony. Top quality bed linens and towels! Air conditioning did not work even after two service calls but front desk clerk and manager made it all OK with a nice discount, which they offered, I didn't even ask. Location perfect for sightseeing and high end shopping. Look forward to returning to the Majestic Hotel again.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GM-MajesticGroup, Director General at Majestic Hotel & Spa Barcelona
Responded May 18, 2018
Dear Patricia S, I would like to thank you for your wonderful review. I am so pleased to see that your stay with us here in Majestic Hotel & Spa met your expectations. I would like to thank you for your beautiful words. Comments like yours are what drive us to keep improving. It is such an honor to have made your stay at Majestic Hotel & Spa a memorable experience. I look forward to welcoming you back in the near future. Kind Regards, Pascal Billard General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gorgeous hotel. Amazing rooftop bar. Room was spacious, clean, and had a small balcony with a wonderful view of the city. Great location. Staff were all amazing — helpful and friendly. Expensive but a luxurious treat.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Jun 22, 2023
Dear Mrs. Kim, I would like to thank you for choosing Majestic Hotel & Spa and for sharing your opinion about us online. I am very happy to know that your experience met your expectations in terms of service, cleanliness and our location. Also, I am pleased to hear that you have enjoyed our recently renovated rooftop terrace "La Dolce Vitae", which has been awarded "Best City Hotel Terrace in Europe" at the Prix Villégiature. I am looking forward to welcome you back during you next visit to Barcelona. Kind regards, Pascal Billard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Questions & answers about the private balcony
Answer from tylercon
Jul 2018 |
room categorys are described on their web site or simply drop them an email...
Giggles009 asked a question Aug 2016
Answer from MontrealLaggy
Aug 2016 |
We stayed in a Junior suite on Passeig de Gracia. We had large windows but no access to a balcony. I think the access to the balcony is for the apartment, penthouse and royal suite...or you can go for a drink or a snack on the rooftop...at night! The interesting part is staying on this prestigious avenue and enjoy ...the city!! Have a nice stay!
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