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About
4.5
#72 of 510 hotels in Barcelona
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Deluxe 5-star traditional hotel in the real heart of Barcelona, few steps away from Gaudi monuments and famous Rambla. Entirely renovated, it offers excellence in service for the most demanding travelers. Rooftop terrace with panoramic view and outdoor pool.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Nestled in a coveted location, Majestic Hotel & Spa Barcelona garners praise for its proximity to key attractions and dining options, offering travelers a walkable and safe base. Guests have commended the hotel's cleanliness and the professional service, although some have encountered service hiccups.
While the rooftop bar and views are a hit, opinions on value are mixed, with some guests questioning the high prices. Rooms are generally spacious and comfortable, despite occasional maintenance and noise complaints, and the atmosphere strikes a balance between classic and modern luxury.
Location
Central
Atmosphere
Elegant
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
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Great Five Star Hotel in the Centre of Barcelona. We stayed at this hotel for a city break and we were not disappointed. The rooms were beautiful and characterful. The rooftop bar and restaurant holds a great view of the City including Sagrade Familia Cathedral. The hotel corridors were stunning. It’s neighbouring building were luxury establishments such as Chanel. The metro station is a 2 min walk and Sagrada Familia is around 20-25 min walking distance. The hotel has great access to restaurants, shops and bar and the room is very quiet.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Aug 1, 2022
Dear Mr. LVLloyd, I would like to thank you for choosing Majestic Hotel & Spa and for sharing your opinion about us online. Comments like yours encourage us to keep improving and creating unique experiences for each guest. We are delighted to read that all your wishes were met and that you had an unforgettable experience with us. I am happy to know that our facilities and rooms lived up to your expectations and that our location was so convenient for you. It would absolutely be my pleasure to welcome you back. Kind regards, Pascal Billard General Manager
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A lovely hotel in the heart of the high-end shopping district. The hotel truly shines because of it staff. I arrived on an extremely early flight from Asia, and Sr. Paco at reception made sure that despite high occupancy was able to get me a room for early check in. His help, along with the friendliness of everyone from the Doormen to the Bellman and the concierge, made my (short) stay wonderful.
The main areas of the hotel are inviting and relaxing (the piano bar is pleasant), and The rooms are nice, but could use a little updating. The bathroom of the junior suite is amazing with what might be the best water pressure I have ever seen.
A real downside to the Majestic Hotel and Spa is that the spa portion (including the sauna) is currently closed for renovation and won’t be open until spring 2022. That was one of the main reasons I picked this hotel in winter, so that was disappointing.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Feb 14, 2022
Dear Mr. Cainecortellino, Thank you very much for your excellent review and score in Trip Advisor. I am glad to read that you enjoyed your recent stay with us. I will share your kind words with the entire team, especially Paco, as I am sure he will be delighted to know. I regret that our Spa was under renovation during your stay, we are now almost ready for the reopening so I really hope to have the chance to welcome you back very soon. Kind regards, Pascal Billard General Manager
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Was okey . Not the best experience.it can be better, but to be honest have things to improve for giving a 5 star experience. The shampoo and shower gel was big bottles who all customers use the same not nice at all as i want better small and personal things.
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Review collected in partnership with this hotel
Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Dec 10, 2023
Dear Ms. Trupi, Thank you very much for your time spent to share your comment with us. I regret that your recent experience did not meet your expectations. In regards to the bathroom amenities, please note we are making several efforts to be as sustainable as possible. Therefore, even though miniature formats are more attractive, we prefer to provide large-format bottles following our commitment with the environment. We hope to be able to welcome you back in the future and hopefully change your perception of our hotel. Kind regards, Pascal Billard General manager
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When arriving I had a 12PM Check In from booking with AMEX. I did not get into my room until after 6PM!! There was an issue because they were sold out for a conference previous night and my room was not cleaned yet. Not my problem, hire more cleaning crew for the day.
Long story short, they put me into a temporary room around 4PM to shower then I had to move all of our stuff to another room after 6PM. I had to cancel my first night dinner plans and waste hours around the hotel moving around and unpacking. Not ideal.
The women at the front desk seemed like robots. They don't really care or show any emotion to your concerns. One woman promised me a bottle of champagne for the inconvenience but nothing ever showed up. No upgrade or credits offered to fix the issue. It's almost as if they judge you based on your age/status/what you wear and treat you according to that. Sorry not everyone spends their money foolishly on material things.
The room I had (supposedly an upgrade based on the AMEX offer) was very small. Smaller than the temporary room they put me in. There was one small door for a small balcony and then just a blank wall for the curtain to go over. Seems very old school and due for a renovation to update these rooms. Reminds me of Manhattan living with very little room to move around or even put two luggages out.
There are many other hotels for similar price in the area and I would not recommend this one.
The only positive to this hotel is the breakfast food and the staff at breakfast were amazing.
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Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Sep 1, 2022
Dear Mr. Matthew L, Thank you very much for having spent your time in sending us your detailed feedback after your visit at the hotel. I deeply regret that your arrival at the hotel was not satisfactory due to the delay you experienced in accessing your room. Unfortunately, early arrival request as well as complimentary upgrades are only granted based on availability and cannot be confirmed, due to a full occupancy the night before it is difficult to have rooms ready prior 3 pm even with an adequate staffing level. In times of very high occupancy, we often suggest to clients who wish to have a guaranteed early check in, to book the night before in order to have a smooth arrival without having to wait. In your case, even though I am glad you could finally be offered a courtesy room to shower and change, the excessive delay in addition to the omission of the front office staff was not a normal occurrence on how we like to offer “service” to our guests. I can only apologize for such situation, and I will personally further investigate this matter before contacting you directly to follow up. I sincerely hope to have the chance to welcome you back again to give you a difference experience and hopefully change your perception of our hotel. Kind regards, Pascal Billard General Manager
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Just the right location with very friendly staff as well as nice rooms and amenities. The hotel is generous when it comes to supplying complimentary water and bathroom supplies. Feels like home...highly recommended!
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Review collected in partnership with this hotel
Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Dec 7, 2021
Dear Mr. Fahad19702019, Thank you very much for your excellent review and score in TripAdvisor. I am glad to read that your recent stay with us was perfect, and it will be an honor to share your kind words with al the staff. I hope to have the chance to welcome you back very soon. Kind regards, Pascal Billard General Manager
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Outstanding hotel and I would 100% stay here again. The arrival process was awful though and the staff without realizing it was as rude as can be. Just don't arrive before 3pm ad expect to get a room. If you do arrive before 3pm, there is no texting to let you know when your room is ready or an offer to have a nice meal in the restaurant. It is basically a sit around and wait and keep checking only to fin out the room is still not ready. Aside from arrival, this hotel is excellent!!! Again, I would 100% recommend staying as after arrival, it was a great experience.
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Review collected in partnership with this hotel
Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Jul 18, 2022
Dear Mrs. “166danielsmith”, Thank you very much for taking your time to share your with us. Comments like yours are what drive us to keep improving. I deeply regret about your disappointment with the check-in process. I am sorry that your room was not ready, but especially, they way this situation was managed. Rest assured that I will personally do a follow-up with the involved departments for the future improvements. However, I am very happy to hear that the rest of your stay was perfect and that you enjoyed your experience. I hope to have the opportunity to welcoming you back and offer you a spotless stay. Kind regards, Pascal Billard General Manager
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Overall we enjoyed our stay here.The service in all areas of the hotel was super,from the reception,the servers at breakfast and housekeeping! The location is ideal for exploring Barcelona. We had coffee at the roof bar and also enjoyed a delicious lunch there too.It would have been nice to have umbrellas on the rood for shade as it was too hot to really enjoy and relax while enjoying a coffee. Room service was quick and efficient The suite we had was not 5 star quality in my opinion, as there was a plastic plant, a large stain in the carpet and very tired "motel"motif" style furniture that was not very attractive or comfortable to sit on.Would stay again if the room was a nicer one
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Jul 16, 2021
Dear Mr. Gianluigi, Thank you very much for your detailed comment on Booking.com. I am glad to read that your last stay with us met your expectations, although I regret that the room you stayed in was not of your liking. We will take this into consideration for future improvements. I hope to have the chance to welcome you back soon and offer you the spotless experience you deserve. Kind regards, Pascal Billard General Manager.
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the hotel is beautifully decorated, great staff (everyone is very accommodating, the concierge service is so much better than the one we got in Italy, so thank you!) amazing views and rooftop. cons: we had two suites, one was absolutely wonderful, the second was not as expected...had a smell and heavier curtains/darker inside. early in the mornings, starting at 8 am, you could hear the cleaning crew moving furniture/cleaning.
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Review collected in partnership with this hotel
Date of stay: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded 1 week ago
Dear Guest, Thank you for sharing your comment about your recent stay at Majestic Hotel & Spa on TripAdvisor. It is a pleasure to know how highly you appreciated both the hotel facilities and the service provided. We will certainly share your kind words with the entire team. Nonetheless, I regret to read that the second suite did not meet your expectations. I appreciate your constructive comments regarding the noise and lighting, I will share them with the involved departments to further improve and maintain our quality standards. I am very much looking forward to welcoming you back in the nearest future for your next stay in Barcelona. Kind regards, Pascal Billard General Manager
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The hotel and service is truly majestic! The hotel is absolutely stunningly beautiful with its classic design. The lobby is of highest international standards and offers a perfect place for private meetings and rendezvous. The rooftop restaurant is lovely and a must-see spot. Last but not least, the service of Majestic is over the top! It’s professional, efficient, and extremely service oriented. We were treated like royalty and made our stay one that far exceeded expectations.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM-MajesticHotelBcn, Director General at Majestic Hotel & Spa Barcelona
Responded Feb 4, 2020
Dear Ms. Korstanjem, I would like to thank you for your warm words about Majestic Hotel & Spa. I am delighted to read that you have enjoyed yourself so thoroughly on your days in Barcelona and that our services and facilities have been so to your liking, helpful and pleasant. I look forward to welcome you back during your next stay in Barcelona. Kind regards, Pascal Billard General Manager
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I can recommend this hotel for the location and the nice room. Do not book a tour through the concierge. We talked with someone via phone and she never called us back. We then spoke directly to the concierge and he quoted us a price for a private tour and transportation. When we checked out the total was double the quote. The front desk person made no attempt to correct the issue when I brought it to her attention. Very disappointing. We will not use their services again.
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Review collected in partnership with this hotel
Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded May 16, 2022
Dear Mr. “Deyungsuzi”, Thank you very much for having taken your time to send us your feedback after your visit at the hotel. I deeply regret that your recent experience did not meet your expectations, and I would like to show you my concern. Rest assured that I will personally share your words with the entire team, in order to investigate what may have happened and make sure the necessary actions will be taken. I really hope to have the opportunity to welcome you back and offer you the spotless experience you deserve. Kind regards, Pascal Billard General Manager
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We (two women) never felt unsafe in this area. We are cautious travelers anyway, but we never felt concerned. FYI, my daughter who was with me has also stayed in adjacent gothic area with her husband - she says that area feels safe too.
There are more places to choose from in the Barcelona area.
PRICE RANGE
C$449 - C$688 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
majestic hotel and spa barcelona, majestic hotel barcelona, hotel majestic barcelona
LOCATION
SpainCataloniaProvince of BarcelonaBarcelonaEixample / Passeig de Gràcia / La Dreta de l'Eixample
NUMBER OF ROOMS
275
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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