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About
4.5
#72 of 510 hotels in Barcelona
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Deluxe 5-star traditional hotel in the real heart of Barcelona, few steps away from Gaudi monuments and famous Rambla. Entirely renovated, it offers excellence in service for the most demanding travelers. Rooftop terrace with panoramic view and outdoor pool.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Nestled in a coveted location, Majestic Hotel & Spa Barcelona garners praise for its proximity to key attractions and dining options, offering travelers a walkable and safe base. Guests have commended the hotel's cleanliness and the professional service, although some have encountered service hiccups.
While the rooftop bar and views are a hit, opinions on value are mixed, with some guests questioning the high prices. Rooms are generally spacious and comfortable, despite occasional maintenance and noise complaints, and the atmosphere strikes a balance between classic and modern luxury.
Location
Central
Atmosphere
Elegant
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
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I could write an essay on how great this hotel is. We stayed for 3 nights on a last minute deal. Had a lovely room. View was lousy but room was great it was 641. Huge oval bathtub you could lay flat in. Loads of channels on the tv but don’t be fooled, almost all the english ones didn’t work at all. Staff extremely helpful. Breakfast is SO worth it. We paid a few £ extra to have breakfast included. So glad we did. The choice is in incredible. My wife has a few allergies so asked for smoked salmon and avocado. They didn’t blink, no problem and it arrived fresh a couple of minutes later. No ifs or buts. Breakfast staff were excellent. They have a nice little spa on the top floor which you can book for up to an hour privately. It was lovely. Unfortunately neither of the two showers worked but it was still nice. There was only really one negative. They have a gorgeous roof terrace with some nice views. We were hoping to have a coffee up there after breakfast, get some sun and relax in peace. Problem was it didn’t open until 11. We were up there at 10.15 and asked if we could just sit out there. We didn’t need any service as we had our coffee but they wouldn’t let us until exactly 11. It’s no big deal but seemed a little daft to us. If we come back to Barca this is going to be my first choice hotel. It’s so nice !!
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Mar 13, 2020
Dear Mr. SmartyOnline, I would like to thank you for choosing Majestic Hotel & Spa and for sharing your opinion about us online. Comments like yours encourage us to keep improving and creating unique experiences for each guest. I am glad to read that you room has lived up to your expectations as well as our breakfast buffet, which has been awarded as the “Best Hotel Breakfast in Europe” at the Prix Villégiature. Furthermore, it is always nice to read that the service of our team members made a real difference and we will certainly share your praise with all of them. Regarding our roof top terrace La Dolce Vitae, recently awarded with the prize of “Best Hotel terrace in Europe” at the Prix Villégiature, I am sorry to read that its opening time was not of your convenience. We take good not for further improvements. I would like to apologize for the inconvenience experienced with the English TV channels, the necessary actions have already been taken in order to solve the issue. Thank you very much for letting us know. I hope to have the opportunity to welcome you back in the nearest future. Kind regards, Pascal Billard General Manager
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The best part of the hotel is the views from the rooftop bar and the BBQ peanuts served with the drinks! It is a vintage hotel with modern amenities. The room we had faced the interior, so the back of residential apartments, but the location of the property overall was nice along the main boulevard and walking distance to most things and public transportation. Housekeeping is impeccable. The turndown service every night by housekeeping is very attentive and they provided nice bottle water. The food service is average, but there are better options steps away from the hotel. We tried the breakfast buffet on our final day of our stay before checking out and going to the airport. It is average/mediocre quality, but quite extensive and there are several options, they even accommodated gluten-free. I would not have eaten the buffet every day of our stay, once was enough as there are better food elsewhere in Barcelona. We could have spent our entire stay admiring the views from the rooftop, it was truly spectacular.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Jul 10, 2023
Dear Guest, From Majestic Hotel & Spa, we truly appreciate your feedback about us on Trip Advisor. I am very happy to know that your experience met your expectations in terms of comfort, cleanliness and our location, and that you have enjoyed our rooftop terrace "La Dolce Vitae", which has been recently renovated and recommended as one of the best rooftop terraces in Barcelona. Regarding our breakfast buffet, it is a great pride for us to have obtained the award as “The Best Breakfast in Europe” at the Prix Villégiature, and our main goal is to maintain the highest level of quality. Therefore, I deeply regret that it did not meet your expectations. I will share your comments with the entire team, in order to keep improving. I hope to have the opportunity to welcome you back some time soon. Kind regards, Pascal Billard General Manager
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It’s a great hotel, all staff warmly helpful and friendly. And it’s on the Barcelona equivalent of Rodeo Drive, so perfect headquarters for shopping expeditions. A special note of appreciation to Marc, one of the concierges, not only for his expertise and the magic he performed, but also for doing it sympatico. Don’t forget to check out the terrace bar, top floor. Aside from lovely, it also has a great view of the Gaudi church. Having said that, two things: First, when reserving, insist that your room has an outdoor facing window, not one that faces what can only be described as a ventilation shaft. Second, one tiny request to accommodate the North American psyche. I gladly attorn to local customs everywhere in the world, it’s one of the reasons to travel. Except when it comes to breakfast coffee. The staff in the dining room (and it’s a great breakfast buffet) don’t understand that, across the Atlantic, your coffee is poured as you’re sitting down. We don’t like to wait for it. We don’t want it 5 minutes later, or longer. We don’t want to have to ask twice (or thrice), and we definitely want it before the eggs show up…. In fairness, the coffee problem struck our first two mornings but by the third, staff saw my neediness….
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Nov 18, 2022
Dear Guest, Thank you for sharing your feedback about your recent stay at Majestic Hotel & Spa on Trip Advisor. I am glad to read that your experience with us met your expectations, and that our location was convenient for you. It is such a pleasure to know that you enjoyed our recently renovated rooftop terrace “La Dolce Vitae”, and that our staff provided an excellent service. I will especially share your comment with Marc, I am sure he will be happy to read your kind words. Regarding the room view, it is true that we offer a wide range of room categories, with different sizes and views. And therefore, we recommend to reserve one with lovely views to Paseo de Gracia Avenue, which always revert into guaranteed success. On the other hand, I am sorry to read about the inconvenience with the coffee at breakfast. Please accept our apologies for this situation, although I am glad to read that finally your needs were met. I hope to have the chance to welcome you back soon. Kind regards, Pascal Billard General Manager
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The hotel - lobby/roofdeck/location/ - is lovely, but the room was very disappointing. We splurged on the Privilege Passeig de Gracia and I was shocked at the disparity between online photos and the real thing. It was cramped, no real sitting area, the terrace could barely fit one chair, and we weren’t able to get wifi for more than five minutes at a time. And the street noise was horrible. I lived in NYC for 15 years so I understand that big cities are loud. But this has to be one of the loudest intersections in Barcelona. When I asked why our room looked nothing like what was advertised, the person at reception basically said — well, nothing ever looks as good as on the website. Weird response for a five-star hotel. Buyer beware when choosing your room.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded May 8, 2023
Dear Mrs. Sarah M, Thank you very much for having taken your time to share your feedback after your stay at Majestic Hotel & Spa. Although I am glad to read that our location, our rooftop terrace ‘La Dolce Vitae’ and our lobby were convenient for you, I deeply regret that the assigned room did not meet your expectations. It is true that as a historical hotel built originally in 1918, we do have a wide range of rooms and suite categories, with different sizes and views, not all exactly similar even within the same category. Therefore, we strongly recommend to check one of our higher categories next time such as Junior Suites, Suites or Penthouses, more spacious and with lovely views, which I am sure will revert into guaranteed success. Also, I would like to apologize for the internet issues and for the response provided by the Front Desk team. This is not indicative of our service standards and I will personally follow up with the involved departments to ensure this will not happen again. I sincerely hope to have the chance to welcome you back again and offer you the spotless experience you deserve. Kind regards, Pascal Billard General Manager
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We had to queue for about 45 mins to just check in. When we did, our room wasn’t ready. They said it would be ready by 3. Come 4pm it was still not ready. When it eventually was, your front of house handed me my suitcase and pram (even though she could see I had a baby) and didn’t offer anyone to help with my luggage so I had to carry it all myself. Not the service I expect in a 5 star hotel or a LHW.
Other issues: No space on the terrace The pool is far too small Had to ask for the same beer 3 times - service too slow Your room service tried to charge me 13 euros for a glass of milk for my BABY.
The only thing your hotel has going for it is the location - but I would probably get better service in a 4 star in the same location for a much lower price.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Apr 28, 2022
Dear Mrs. Shireengz123, Thank you for your feedback on Trip Advisor. Once again, I would like to apologize for the inconveniences caused during your last stay with us. As said, I deeply regret that we did not meet your expectations. The service described does not match with our standards, and I really appreciate that after our correspondence you accepted to give us a second chance. We will be honored to welcome you back at Majestic and offer you the spotless experience you deserve. Kind regards, Pascal Billard General Manager
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We were surprised that our request for a "quiet room away from street" was granted by surprisingly effective soundproof windows--the only small suites were right on the street but it worked out. Food was great, breakfast served as our lunch as well. It was so hot during our stay, but the A/C was terrific. All the staff were helpful. The restaurant Solc served us delicious dinner as well. Nice view and bar staff up on the room La Dolce Vita. Since we were arriving very early in the morning, we booked the preceding night so we could immediately check in.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Jul 26, 2022
Dear Mr. “mwderm”, I would like to thank you for choosing Majestic Hotel & Spa and for sharing your opinion about us online. Comments like yours encourage us to keep improving and creating unique experiences for each guest. It is a pleasure to read that your experience was excellent from the beginning to the end. I am very happy to hear that you very much enjoyed our gastronomic offer and quality at the Breakfast, restaurat SOLC and La Dolce Vitae. I hope to have the immense pleasure to welcome you back Kind regards, Pascal Billard General Manager
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I booked (6 months in advance)paid for a Jr. Suite ($800 per night)at this hotel on American expresses Fine Hotel Collection website . They are all supposed to be 5 star hotels.
This place would have to improve to be a 3 star hotel. They sent me an email in advance asking me for my arrival time so that they could have the room ready for me when I got there.
When I arrived they said the room was ready ,but it had to rechecked by the head maid ,probably an hour. No problem we came back and went the room .
It was awful ! It was not the Suite I paid for but a shabby regular room.
We were told that this was an upgrade because it had a balcony. The room was awful ! worn out carpet ,rust on the furniture that looked like it came from a garage sale 15 years ago(see pictures).
The King bed was 2 singles pushed together, not uncommon in europe but not what you would expect in a 5 star hotel and one of the beds was an inch lower than the other because the wheel was broken !
I called downstairs to find out why we didnt get the suite we paid for and first they wanted to argue with me! When I reminded them what I paid for ,I was told about the fabulous balcony.
It was almost 90 degrees outside so I had no interest in the balcony ,but if I had ,it was covered in scaffolding and workers actively renovating the outside of the building ! no one would sit out there !
After arguing with manager for 45 minutes they grudgingly agreed to move us to the suite we paid for ,it was not ready.
An hour after we were told it would be ready we were rudely reminded that check in time was 3pm!
Bare in mind we got there at 9am and had already checked into one room. We did finally get into a Jr. Suite that was in as lousy condition as the first room .
The only thing this hotel has going for it is the best location in town, the building is historic and beautiful , but it would need to gutted and redone to be a 5 star hotel!
Given the treatment and the nasty staff ,I would not stay here again if they paid me $800 a night!
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Oct 17, 2022
Dear Guest, Thank you for having taken your time to send us your feedback to make us aware of your concern after your visit at Majestic Hotel & Spa. I deeply regret that your recent experience did not meet your expectations. I am very sorry to read about your disappointment with the rooms. As a point of note, please be informed that all our furniture has an old-fashioned style, aligned with the hotel, being an historical building. However, I deeply regret the inconvenience with the beds. Under no circumstances they should be in the condition you described, and we will immediately revise it. Please accept our most sincere apologies as this is not indicative of our standards. Regarding the room reservation, in fact, the first room assigned was a Junior Suite with private terrace but the living room area and the bedroom area were not separated. Please note this first room was assigned with the best of the intentions, as only a few rooms have private terrace and most guests value them rather than having separate areas. However, I completely understand this was not what you expected. Nevertheless, after speaking to the team, I am glad to know that a compensation was provided, and that they were able to provide a different Junior Suite, although I regret this situation was not handled in a better way. If your travels bring you back to Barcelona, we really hope you would consider giving us a second chance. Kind regards, Pascal Billard General Manager
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We recently stayed at the Majestic Barcelona. It was everything that one would expect of a five star hotel. The location is great - walking distance from many of the city's best attractions and restaurants. It also has a great rooftop bar that overlooks the city. The fine dining restaurant at the hotel is also very good, and we had an excellent dinner there.
We did, however, have a problem with one aspect of the hotel. They advertise tours which are described in great detail on the hotel website. The problem is that as of our visit the website had not been updated post-Covid and the description of the very expensive tour that we booked was inaccurate and we did not what was advertised. After a lot of arguing on our part, and after initial push back by the hotel's management, the finally made things right. All's well that ends well, but it did put a tinge on an otherwise wonderful stay.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Oct 24, 2022
Dear Guest, Thank you very much for taking your time to share your opinion after your stay at Majestic Hotel & Spa. I am glad to know that your stay with us met your expectations, and that our location was convenient for you. It is also a pleasure to read that you have enjoyed our recently renovated rooftop terrace "La Dolce Vitae", which has been awarded "Best City Hotel Terrace in Europe" at the Prix Villégiature, as well as our gastronomic Restaurant SOLC. However, I am sorry for the inconvenience with the tour description, and with the fact that it took a while to solve the issue. In any case, I am glad the solution offered was convenient for you. I am looking forward to welcome you back again and offer you the spotless experience you deserve. Kind regards, Pascal Billard General Manager
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I was in Barcelona on a business/leisure trip and stayed 1 night at The Majestic. What a pleasant experience!
I knew the hotel but it was the first time I stayed overnight. The hotel which is more than 100 years old (it opened in 1918) is located Passeig de Gracia almost opposite to Casa Battlo and very close to La Pedrera.
I was very spoiled by the hotel which upgraded me to the Penthouse suite with a jacuzzi. It was a pure delight, especially with the heat of the past days.
I had the opportunity to visit different room categories, all of which were beautiful. Some are facing the Passeig de Gracia (they are more luminous). My favorite one is the Privilege room but with the interior balcony (overlooking Calle Valencia). They are so beautiful.
The staff is very friendly (reception, bar, terrace) and prompt to answer all requests. The rooftop is beautiful. There is a small pool which is reserved for hotel guests only. The view at night, especially the Sagrada Familia is lovely.
My room (Penthouse suite 903) was on the 9th floor. A superb suite with a huge bathroom. The amenities are top-notch. They are from a French Maison de Parfum, Atelier Cologne, a niche luxury fragrance brand. The terrace of the suite is beautiful overlooking Passeig de Gracia and the "cherry on the cake" is the jacuzzi.
Breakfast is not to be missed. It is served in the dining room of the restaurant SOLC which opens onto a charming patio. If you are lucky you can seat on the patio. Breakfast is oppulent with a very good selection. The Majestic received in 2018 the "Villegiature Award for Best Breakfast in a hotel in Europe".
The hotel went into an important renovation a couple of years ago and every single corner is just net. The owners are art collectors and the hotel is nicely decorated. The colors are mainly neutral (beige) but very relaxing.
There is a spa on the 10th floor. I did not have time to use it but will do next time.
It was a truly wonderful experience and I do look forward to coming back either for a professional or personal trip
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Aug 16, 2022
Dear Mrs. “MicheleParis”, Thank you very much for taking the time to share your wonderful opinion about us online. Comments like yours encourage us to keep improving and creating unique experiences for each guest. It is a pleasure to read that you have found the excellency in all our services and facilities and that your experience was perfect from the beginning to the end. Our goal is to exceed the expectations of our clients, and it makes me very proud to read comments like yours. I am sure our entire team enjoyed taking care of your needs as much as you enjoyed your stay. I will share your kind words with the entire team. Furthermore , I am delighted to know that your Penthouse lived up to your expectations, and that you have enjoyed our breakfast buffet. I really hope to have the chance to welcome you back during you next visit to Barcelona. Kind regards, Pascal Billard General Manager
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The bed was broken. The bed linen was dirty. The hotel charged me more than they had quoted the person doing the booking, and when I challenge this the member of staff was exceptionally difficult, eventually said that they would investigate and email me and never did. Claims to be a Great Hotel of the World but definitely isn't.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pascal Billard, Director General at Majestic Hotel & Spa Barcelona
Responded Sep 13, 2022
Dear Guest, Thank you very much for having taken your time to send us your feedback and make us aware of your disappointment after your visit at the hotel. I regret that your recent experience did not meet your expectations, and I would like to show you my concern. The inconvenience you experienced with your bed is not indicative of our standards. I will personally check it with the Housekeeping and maintenance departments, in order to investigate what may have happened and find an immediate solution. Regarding the room charge, the difference may be due to the VAT and city tax, which is detailed on the company contract with Hotel Majestic . In any case, please accept our apologies for the way this issue was addressed upon your departure, and the lack of follow up. I will definitely share your comment with the Front Desk department to make sure this will not happen again in the future, as we value our guests feedback very much. I really hope to have the chance to welcome you back again and offer you the spotless experience you deserve. Kind regards, Pascal Billard General Manager
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We (two women) never felt unsafe in this area. We are cautious travelers anyway, but we never felt concerned. FYI, my daughter who was with me has also stayed in adjacent gothic area with her husband - she says that area feels safe too.
There are more places to choose from in the Barcelona area.
PRICE RANGE
C$449 - C$688 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
majestic hotel and spa barcelona, majestic hotel barcelona, hotel majestic barcelona
LOCATION
SpainCataloniaProvince of BarcelonaBarcelonaEixample / Passeig de Gràcia / La Dreta de l'Eixample
NUMBER OF ROOMS
275
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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