Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Did you already book this hotel?
About
4.0
#14 of 25 resorts in Playa del Carmen
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to Sandos Caracol Eco Resort, your “home away from home” in the Riviera Maya. The giant water park, world-class entertainment, and the beautiful beach location Sandos Caracol Eco Resort is one of the best all-inclusive resorts in Riviera Maya for both families and adults. Here at Sandos Caracol we aim to make your stay as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. We have lots of exciting accommodation options to suit the needs of all travelers looking for an unforgettable Riviera Maya all-inclusive vacation. Take your pick from fully furnished spacious villas, to family friendly room options including standard rooms and chic penthouse suites with an ocean view. There is also an adult's only section which includes adult’s only facilities and exclusive areas. Whether you want to enjoy breakfast next to the pool, or lunch by the beach with views of the Caribbean Sea, you’ll find everything
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
Sandos Caracol Eco Resort garners mixed reviews, with guests praising its eco-friendly atmosphere and immersive jungle activities while critiquing the service and value. While the wildlife and family-oriented activities are highlights, travelers call out slow service at bars and challenges with restaurant reservations.
Opinions on rooms are divided; some appreciate their spaciousness, while others point out maintenance and cleanliness issues. The resort's location receives both praise for its seclusion and criticism for not meeting expectations.
Location
Misleading
Atmosphere
Sustainable
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Disorganized
Amenities
Underwhelming
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
What an amazing resort. So much to do on site. Highly recommend the jade river and cenote for amazing snorkeling fun. Loved the tree planting and parrots. So many spider monkeys and coatis. We had Alverto, one of tour guests at the resort give us an amazing tour of the Mayan ruins on property. Also shout out to Carlos for the awesome towel animals everyday in our room. Food was hit or miss at restaurants and buffets. Riveria restaurant on the beach was our favorite especially the creme brûlée. We had an eco superior room and loved it. We had building 24 which is near the smaller pool and water park. My teen loved the slides. We saw a lot of monkeys each morning. The beach is pretty but rocky and mossy so water shoes are a necessity. We had no issues getting sick but were diligent about only drinking and using the water from the bubbler. All the water and ice is purified in the bars and restaurants. No bottled water here due to eco resort so bring a water bottle. Refrigerator was stocked each day with pop and beer. Welcomed with a bottle of champagne, fruit and tequila. Beds were comfy and pillows very nice. This is a huge resort and will take a few days to get your bearings. Concierge was awesome and even set up a birthday cake delivery to the room for my teen. Amstar Apple rep was awesome making sure we were all set with excursions and arrangements back to airport. Main pool was always very busy so we enjoyed the rear pool more quiet. Lady Gaga show was off the hook, she looked and sounded really like her. Fire show on Saturday was so so, get there 45 min early for a good seat to see. Again big kudos to Alverto for taking time with us to teach us the Mayan culture and share stories during our on site tours. Enjoyed our 6 days here so much we will definitely be returning some day.
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandos_Playacar, Web Relations Manager at Sandos Caracol Eco Resort
Responded Feb 29, 2020
Hi V1335TDkimk, Thanks for having taken the time to share your comments and opinions of your stay with us at Sandos Caracol Eco Resort. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. We look forward to welcoming you and your family back at your earliest convenience. Rest assured that we will let Alverto & Carlos know of the praises you sent their way! Always at your service! Warren B Web Relations Manager Sandos Caracol Eco Resort webrelations.caracol@sandos.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our third trip to this resort and we have loved Sandos Caracol. However, this trip was not the same. There were aspects that we still loved, such as the beautiful scenery, nature, the animals, and the Mayan dances. However, covid has made the experience less than desirable. The ala carte restaurants no longer have menus for you to look over, you must carry your cell phone with you and scan a QR code, which never worked on my cheap phone, and then try to decide from their limited menu. One worker had comment the reason for the change to no menus was "because we are an eco resort". I'm calling BS on that because you guys already had the menus at one time so keeping them would not have harmed the environment in any way. Plus the number of disposable face masks littering this resort was upsetting (no, I do not hold Sandos Caracol responsible for this as it is ignorant people littering and stupid government mandating masks), but the irony is apparent. Please bring back your menus, some of us are not glued to our cell phones and really don't like having to have them with us constantly. Secondly, the staff is great but due to restrictions or whatever reason, service was slower than ever before. We stay at the royal elite and to get anything from room service (which is one reason we chose to pay the extra to go through royal elite) takes over 90 minutes. It isn't even worth it to order room service. My kids fell asleep before their food ever got here. And my last complaint is just the constant BS mask rules drove us crazy. So while in the main pool, they had entertainment staff, which were great, would be putting on aqua aerobics and everyone is close and no masks (which I appreciated) but then to sit and watch the Mayan show outdoors they were mandating we wore masks. It was idiotic and nonsensical. The very fact that we were expected to carry a mask everywhere we went really put such an annoyance and inconvenience to the whole trip. Customer service used to be so much better and I pray it returns because this trip was not at all the same experience, and yes, I get it... We went during an alleged pandemic. But what ever happened to personal responsibility for one's own health? When I go on vacation, I'm wanting to escape the stressors of the world not be entrenched in them. Please return to normalcy as soon as your local government allows you to because you guys used to be so much better.
Read more
Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GIOVANNA BARBIERI, Guest Services / Front Office at Sandos Caracol Eco Resort
Responded Jun 2, 2021
Dear VanessaH761, Thank you for your comment, we will take them into consideration to improve our service anf facilities. According to the new regulations, we had to create QR codes with all the resort's information and menus of all the restaurants and activities in order to avoid possible sources of contamination. We stillhave traditional menus for exceptional situations and we use them when necessary with all the higiene precautions. We need to follow the updated guidelines established by the government, that is why we kindly ask our guests to wear face masks at the restaurants and at the theatre, and, to participate to certain activities and Spa services we ask to make previous reservations. We are all looking for this situation to change soon and be able to give our guest a stressfree holiday! We hope to have the chance to receive you again in the future and serve you as you deserve. Regards. Giovanna Barbieri Quality Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We traveled the beginning of December with Grandparents, parents and 4 year old twins. We all enjoyed the week we were there. We stayed in the standard rooms and had no issues whatsoever. I contacted the hotel in advance and they placed us all in the same building as I had requested.The king bed rooms have a large whirlpool tub and the two queen beds do not. Our rooms were always cleaned thoroughly and restocked with towels, coffee and toiletries.. I won't comment on the food because that is subjective but there was enough variety at the breakfast buffets. (The buffet can back up because the food is served in two long lines rather than having scattered stations.).Aside from the popular Mediterranean restaurant, we had no issue with waiting in line (we usually went around 6:00). Two very nice things about this resort are: no towel cards and your room keys are on your wristband.. No last minute digging through the bags to see if you have them when you leave in the morning. In addition, the grounds are beautiful and the wildlife plentiful. It would take us 25 minutes to walk to breakfast because of the monkeys and other animals we would see along the way. The discussion at breakfast was where to go first: the pool. beach or water slides. Chaise lounges were always plentiful no matter the decision. There really is so much to do in the resort. Swimming in the Cenotes and snorkeling in the Jade River were definitely unique experiences.
Read more
Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Web_Sandos, Web Relations Manager at Sandos Caracol Eco Resort
Responded Jan 6, 2020
Hi Venture41252160610, Thanks for having taken the time to share your comments and opinions of your stay with us at Sandos Caracol Eco Resort. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. We look forward to welcoming you back at your earliest convenience. Always at your service! Warren B Web Relations Manager Sandos Caracol Eco Resort
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you to Francisco at El templo for being welcoming and entertaining. Thank you to all the young men working at the kids pool. They kept everyone safe while enjoying the slides. Thank to the ladies whom braided my daughter and my hair with such care. Thank you to the two men at the activities sign up table for their expertise and knowledge of the culture. The rooms have been upgrades with tiles and designs 👌
I would definitely give a 5 🌟 if the smaller ponds leading to the sport area and kids area are better taken care of. I understand its in the middle of mangroves and such but it just smells worst then my first visit. Maybe a better filtration system so that mosquitoes don't gather.
2nd I see that menus are catering to vegans but can you spunk it up a little more? And making sure these meals don't come in contact with meat products?
3rd Please encourage people to properly shower before entering the beautiful cenote. I was not told to shower but I did as to prevent from adding any chemicals (hair gel, perfume, mosquito spray, etc.)to the cenote.
I will continue to visit and hope these suggestions can help you improve further. I wouldn't want this special place to ever close. thank you!!!!
Read more
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Warren B, General Manager at Sandos Caracol Eco Resort
Responded Aug 18, 2020
Hi Nadi, Thanks for having taken the time to share your comments and opinions of your stay with us at Sandos Caracol Eco Resort. We also want to thank you for recognizing our efforts in ensuring the safety, health and well being of our guests. We have worked very hard to design new protocols, train our staff and implement the Sandos Clean Stay program. While some of the protocols may sometimes feel slightly inconvenient, keeping our guests safe so they can enjoy a great vacation is our highest priority. We really appreciate hearing about our repeat Guests experiences & your observations regarding the mangroves/cenotes and we will be forwarding them to our Management for their review. We look forward to welcoming you back at your earliest convenience. Always at your service! Warren B Web Relations Manager Sandos Caracol Eco Resort
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our third time of visiting this hotel, we made this choice as we had been really pleased with the standards of service, facilities, etc that we had experienced in previous times. We stayed for three weeks this time round and our first impression this time round was not favourable although by the time we left we had become somewhat more used to the changes and what was on offer. Initially our room was not fully prepared when we arrived and it took two days to get even minor issues resolved. It was only the intervention of the TUI representative that seemed to get the team rolling. The other major irritation was the fact there were a greater number of North American and Canadian guests than in previous visits and the noise levels in the eating places was subsequently much greater. Also, there was a greater leaning towards the US and Canada cuisine in the main buffet restaurant, which does not necessarily suit the European pallet. However, the food on offer was excellent, using main the buffet we found the dishes generally of a high standard. We also used the Steak House and Brazilian restaurants, both of which served excellent quality food. We were booked into the “Select” area so were able to use the La Jungla restaurant for lunches. The food here was excellent and whilst this is generally “a la carte” on several occasions this was set up for buffet service which again was top quality. The team in the La Jungla restaurant were all really good, helpful, friendly and polite. Some names that I can remember from La Jungla were Victor, Damien, Enrique, Nelson, all good guys but so were all the others. The rooms are really spacious (Select) and once our issues were resolved kept in good order by the housekeeping team. The concierge services were also very helpful and my thanks go out to Veronica who went out of her way to help celebrate my wife’s birthday while we were there. This resort has a lot to offer, it is very big with many eating outlets, swimming pools and ranges of activities on offer. It is great for families with lots of offer for children. Staff are all very friendly and seemed to value their guests. The hotel majors on it’s ethos of an ECO-Resort and for those that have never been it has lots of native jungle on site and many species of wild life, monkeys, mpache, coati, agouti, iguanas, etc. There are also lots of activities centred around the eco theme as well as those celebrating the Mayan heritage of the area. Negatives – some of the outside areas are looking a bit tired and could do with a tidy up. Especially the pool surrounds in the adults only area. Not the place to go for a quiet holiday. In summary, this is a hotel that is great for families and those who enjoy being amongst nature and it’s wild life. Great people, great food, great bar service, very good evening entertainment, lovely size rooms and associated facilities.
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Web_Sandos, Web Relations Manager at Sandos Caracol Eco Resort
Responded Mar 19, 2020
Hi Brian, Thanks for having taken the time to share your comments and opinions of your stay with us at Sandos Caracol Eco Resort. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. We look forward to welcoming you and your family back at your earliest convenience. Rest assured that we will let Victor, Damien, Enrique, Nelson & Veronica know of the praises you sent their way! Always at your service! Warren B Web Relations Manager Sandos Caracol Eco Resort webrelations.caracol@sandos.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This resort was awesome. The staff are awesome. The resort uses the bracelet room keys which is awesome so you are not digging in your stuff to get a card, you just put your hand against the door and it unlocks. Its a nice touch and i hope more resorts follow suit. Definitely choose a room facing the rain forest side. We had monkeys on our balcony and one even ate a banana out of my boyfriends hand. It was pretty amazing to be so close to the animals. The restaurants were not all open when we went because there were some under renovations. There is a professional photographer that walks around the resort which was kind of cool to get some fun photos but they were not cheap. Bring lots of ones for tips but i would suggest using a credit card of some sort to pay for anything extra, (excursions/souvenirs) . They charge the card in pesos and then the bank converts it. Otherwise, you would need to use american money and they don't give you the correct change back, they end up giving you pesos back in change. I would definitely consider going back to this resort.
Read more
Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Web_Sandos, Web Relations Manager at Sandos Caracol Eco Resort
Responded Mar 17, 2020
Hi Jordan, Thanks for having taken the time to share your comments and opinions of your stay with us at Sandos Caracol Eco Resort. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. We look forward to welcoming you and your family back at your earliest convenience. Always at your service! Warren B Web Relations Manager Sandos Caracol Eco Resort webrelations.caracol@sandos.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed here several times in the past, always in the Select Club. Typically we get the separate select club check in but once we had to stand in line at the main place. Sometimes service is lacking, we aim to stay 5 nights or less and then move elsewhere so as to not get too frustrated with any resort option. Select club is basically access to another pool that is supposed to be adults only, and access to a nice little bar and special area down at the beach. You also get sit-down lunch at the restaurant next to that pool, and room service from a very limited menu. If select club is a small upgrade like $30 for the trip it’s well worth it but keep shopping around if it’s a bigger price jump.
I’m writing the review to point out that this resort is huge, many acres of walking paths and natural kind of settings. If you enjoy long nature walks this is absolutely a stand out resort for the area. The mangrove and some other areas stink at times, I truly believe they’re dumping sewage into it somewhere but people claim it’s a natural smell. When they’re stinky you just don’t wander through those trails. There’s a lot of mosquitos but repellent dispensers are conveniently located. We have seen a ton of wildlife here and even found ourselves lost on the trails with nobody around but a pack of monkeys! This resort feels special due to the many acres. The food used to be really good, but sounds like it has gone downhill. The beach was pretty but lots of waves and we did not find snorkeling to be very good at this beach, but the large cenote is neat. We are overdue for another visit and hope service goes smoothly. They need to have someone doing a comprehensive check of each room before assigning people- more than once there has been a plumping issue, either broken toilet, clogged drains or no hot water... sometimes the AC doesn’t work or a lamp needs a new bulb, or patio door doesn’t lock. Review ratings would improve if they just had someone competent verifying these issues before assigning rooms.
Read more
Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Warren B, General Manager at Sandos Caracol Eco Resort
Responded Nov 29, 2020
Hello MrBsWifey, Thanks for having taken the time to share your comments and opinions of your stay with us at Sandos Caracol Eco Resort. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. Rest assured that we do not dump garbage into the manglars and that the smell which you mention is naturally occurring methane, mother nature's perfume. We look forward to welcoming you back at your earliest convenience. Always at your service! Warren B Web Relations Manager Sandos Caracol Eco Resort
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have two children, almost 2 and almost 4, they absolutely LOVED the water park and the kids centre, Sanditos. The ladies there made them feel welcomed and loved, we went there daily our second week and played with their climbing equipment. Cynthia is so cute, she reminded us of a Disney Princess. They also have a vast collection of Disney movies the kids can watch in their little movie theatre. The centre alone is enough reason for us to make a repeat visit down the road.
The food was great and the portion make you waste less which is really great. The Lady Gaga show was superb, she was spot on. The staff was all very friendly and happy to accommodate, and room service was perfect for when the kids needed to nap over lunch.
The pools were always very clean, the staff did a great job cleaning the little bits of seaweed that washed up off the beach every day.
It was the start of the rainy season, but it barely rained. My only suggestion is to 100% wear bug spray, it is the jungle. But then the mosquitos will leave you alone.
Lots of wild life; spider monkeys, iguanas, raccoons, coaties, turtles and cats. They also have a petting zoo which we visited twice! They give you lettuce and other veggies to feed their rescue animals that are all very sweet.
You can swim in their natural ponds (with a guide), we did not as our children are too young, but everyone said they are very refreshing.
Read more
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Warren B, General Manager at Sandos Caracol Eco Resort
Responded Sep 12, 2020
Hi Angelina, Thanks for having taken the time to share your comments and opinions of your stay with us at Sandos Caracol Eco Resort. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. Rest assured that we will let Cynthia know of the praises you sent her way! We look forward to welcoming you back at your earliest convenience. Always at your service! Warren B Web Relations Manager Sandos Caracol Eco Resort
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked the adult only section with my husband. The rooms are near lobby, a nice walking distance to retaurants, shops and entertainment. Room was disappointing as it looked like a cheap motel room,, absolutely no frills. It was quite bland bit I guess you spend most of your time outdoors so it was easy enough to get over. Beds were a bit too firm and pillows were a mismatch of large and small and quite uncomfotable. Food at buffets was plentiful and good quality. I tried to sample a bit of everything over the week, you will not go hungry. For the a la cartes there are no reservations just line ups. Please don't waste your time at the Italian as you will leave very unsatisfied. Los Lirios and Brazilian were by far the better choices of you want a sit down dinner. Adult section pool was large enough, nice little restaurant beside pool to eat all your meals if you choose. No entertaiment at this pool it is extremely quiet. There is a hot tub/jacuzzi pool, tepid at bet not remotely hot. Grounds are beautiful, lots of paths to explore. It's a good sized resort bit not as big as you may think when you look at the map. Beach is narrow and very rocky so bring water shoes. I didnt mind the rocks but some people do. Adult section of beach is furthest from adult section rooms bit once you get the lay of the land it's not as far as it seems. Enough sunbeds and shade provided. Yes you will see children on the beach on front of you as the beach is public, bit they do not hang out in the adult seating area nor restaurants so so don't fret if you see some frolicking in the sand. Lots of vendors walk through beach area. A simple no and they keep moving on. "CUSTOMER SERVICE" not!!! Beware they are TIMESHARE representatives that call you everymorning at 815am and leave notes on your door that you have yet to come and get your free gift. 815am phone calls are not ok so we took the phone to reception and kindly asked them to keep the phone out of the room until we leave because Customer Service is harassing us. My husband then approached Customer Service and sternly but kindly let them know that harassing vacationers is a horrible business model.other than that our stay at Sandos was really good. Service staff in all areas was great, food was really good and the weather was wonderful. Please update your rooms Sandos, they are bleak and depressing and uninviting. At least paint the walls!
Read more
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandos_Playacar, Web Relations Manager at Sandos Caracol Eco Resort
Responded Jan 21, 2020
Hi Viola, Thanks for having taken the time to share your comments and opinions of your stay with us at Sandos Caracol Eco Resort. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. We look forward to welcoming you and your family back at your earliest convenience. Always at your service! Warren B Web Relations Manager Sandos Caracol Eco Resort
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A good family-oriented resort. Very kid friendly - lots of things onsite to keep kids entertained such as the water park, kids club, cenote, areas to explore. All the greenery and natural surroundings are very beautiful and make it seem less “resort”-like in terms of the feel and look. Food in general was fine. The buffets were standard, with lots of variety; our personal tastes enjoyed the Mexican and Japanese restaurants the best. We stayed in the eco family room with the bunk beds and a king, which was a perfect size for a family of 4 with young kids (7&5). There was ample staffing to ensure wait times for anything was minimal. Karina at the Concierge was particularly attentive to us when our son required medical attention during and afterwards. Malena at the reception was also very nice upon check out.
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandos_Playacar, Web Relations Mgr at Sandos Caracol Eco Resort
Responded Feb 23, 2020
Hi Andrea, Thanks for having taken the time to share your comments and opinions of your family stay with us at Sandos Caracol Eco Resort. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. We look forward to welcoming you and your family back at your earliest convenience. Rest assured that we will let Karina & Malena now of the praises you sent their way! We hope your son if feeling better. Always at your service! Warren B Web Relations Manager Sandos Caracol Eco Resort webrelations.caracol@sandos.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Playa del Carmen area.
PRICE RANGE
C$279 - C$438 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
caracol beach, sandos caracol eco hotel, sandos caracol beach resort spa, sandos select club, sandos caracol mexico, hotel sandos caracol eco, caracol village hotel playa del carmen, sandos caracol beach & spa mayan riviera, sandos caracol resort, sandos caracol riviera maya, sandos caracol playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
956
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
