All You Need to Know About the Snorkelling
at Dreams Royal Beach Punta Cana
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Guests1 room, 2 adults, 0 children
C$595
Fully refundable before Thu, Aug 1
C$593
Breakfast included
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C$595
C$389
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Snorkelling review highlights
... that he took care of all our restaurants reservations, Snorkeling trip to Katalina Island, Tennis court times,...
... and shows to attend while on your stay. If you enjoy oven life, snorkeling would be a great excursion for you and your family.
... equipment, it’s an excursion company trying to upsell you snorkeling etc. they have scub lessons in the pool. This consists of...
Most popular question about the snorkelling
Does Dreams Royal Beach offer free snorkeling trips by boat? Or are they all paid excursions?
Answer from Two!Vacationers
Jan 2024 |
Featured snorkelling amenities
See all snorkelling amenities (7)
Reviews that mention snorkelling
Write a review+1
By far one of the best resorts in Punta Cana, staff here are top notch and make you feel at home right away.
Martin our butler is so good at what he does that he took care of all our restaurants reservations, Snorkeling trip to Katalina Island, Tennis court times, Cigar/Chocolate/Coffee tasting at Mundo Autentico , all with a a big smile.
The food here is great 5 options to pick from , the best of them is by far the Sea Grill and Oceana. The Buffet is fantastic and offers great daily made options for everyone as well as fresh squeezed juices and fresh pastries. Ovoid the Fusion restaurant.
JR is your man for entertainment from Beach volley ball to Dancing.
Night life is great here , different shows every evening, night club, Game room, teen room.
Drinks are top shelf but do ask for your favorite brands.
Great selection of beers from Presidente to Dos Equis to Heineken…etc
Definitely coming back here we enjoyed vey much.
Thank you Martin and team.
Martin our butler is so good at what he does that he took care of all our restaurants reservations, Snorkeling trip to Katalina Island, Tennis court times, Cigar/Chocolate/Coffee tasting at Mundo Autentico , all with a a big smile.
The food here is great 5 options to pick from , the best of them is by far the Sea Grill and Oceana. The Buffet is fantastic and offers great daily made options for everyone as well as fresh squeezed juices and fresh pastries. Ovoid the Fusion restaurant.
JR is your man for entertainment from Beach volley ball to Dancing.
Night life is great here , different shows every evening, night club, Game room, teen room.
Drinks are top shelf but do ask for your favorite brands.
Great selection of beers from Presidente to Dos Equis to Heineken…etc
Definitely coming back here we enjoyed vey much.
Thank you Martin and team.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from econcierge Secrets and Dreams Royal Beach, General Manager at Dreams Royal Beach Punta Cana
Responded Mar 1, 2022
Dear mswines, On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your recent experience with us. It was a pleasure being your host during your recent gateway to Dreams Royal Beach Punta Cana. It is amazing to read that you had a wonderful experience with us. This is the kind of experience we strive to deliver to all of our guests. We hope to have the honor of welcoming you back, allowing us the opportunity of providing you with a truly wonderful and memorable experience. Kind regards, Vythalis Muñoz Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had an amazing time here. The service was amazing and the employees are super fun to be around. Would highly recommend to anyone who enjoys being in a warm, beachy environment. It is also a great place to be with family as there are multiple activities, excursions, and shows to attend while on your stay. If you enjoy oven life, snorkeling would be a great excursion for you and your family.
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Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from econcierge Secrets and Dreams Royal Beach, General Manager at Dreams Royal Beach Punta Cana
Responded Jan 8, 2024
Daer Gavinrsmith05, Thank you for your 5 stars review , It is amazing to read that we could exceed your expectations with our beach, facilities and amenities, and wonderful to know that our team made such a positive impact on your stay. This is the kind of experience we strive to deliver to all of our guests. We aprreciate your kidn words and we looking foward to welcoming you back in a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings, Roberto Iglesia General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let’s start with the good! Beach is absolutely gorgeous, sand is like powder. Resort is stunning. Staff is friendly and are really trying to make you happy. Beds are SO comfortable!!! You can order the type of pillows you want on the hyatt app (foam, feather, memory foam). We didn’t use this but wow! There is a very lazy lazy river through the resort but you have to bring your own float (so weird). We odered some on Amazon. They have a place to get them blown up by the towel hut. People complain about the pool/beach chairs being taken by sunrise but we had no problem getting 4 chairs after 8. There are also hammocks and bed type loungers. There are even more in the preferred area but we didn’t use them even though we had access. Our butler Billy was amazing. He knows people in all the right places and can get you whatever you need. He checked in with us every morning and afternoon. We didn’t have much need for a butler but he was always available to us. One day he left champagne and chocolate strawberries in our room, another wine with cheese and crackers. So thoughtful. We asked him to get our daughter gluten free pancakes one morning because we were unable to speak to any of the chefs. Billy took care of it 😀.
Ok now the bad.
Check in
When we arrived we were told the room we reserved months ago was unavailable. We had booked a preferred family junior suite and were told it would be in the new (quieter) building. We had our confirmation and had already paid for the room in full. No one had reached out before arrival to tell us our rooms would not be available. To make matters worse the female assistant manager (don’t know her name) escalated the situation with aggressive posture and tone. They should really teach their staff deescalation techniques. Hyatt customer service was unreachable. You are pretty much hung out to dry. We were told by the manager that after two night we would be able to move to the room we had reserved. On that move day they had the audacity to ask us to vacate one of the rooms early (11am) as a favour to them so they could flip it. We agreed to this and were told our new room would be ready at 4. Not surprisingly our room was not ready by 4 and was not in the new quieter area. There was also fresh blood on the bed.
Noise
We were in building 5 on the 1st floor. The noise all night from people returning from the bar/casino whooping and hollering is constant. You barely get any sleep. Bring ear plugs. When we moved it was to the 2nd floor which was still noisy (it’s next to the night time entertainment) but not as bad. There are also two extremely bright green flashing lights directly over the bed where your head is.
Food
Good and bad. I personally didn’t find the food bad. Repetitive yes but didn’t taste bad. The roast chicken was very good. The salmon at seaside grill was perfect. I enjoyed the coffee on the decks at worlds cafe or seaside grill every morning looking at the ocean. HOWEVER, if you are celiac stay away!!!!!! We chose Dreams after reading they are good with celiac. I tried to contact the resort twice to speak to someone in charge of food before our arrival but no response. My daughter was given an allergy card to present at each meal. It said in Spanish and English that she had an allergy to gluten. The card was completely pointless as the staff have little to zero knowledge about what needs someone with a gluten allergy requires. We were walked through the buffet and told what was gluten free and what was not but it was inaccurate information. For example the couscous was labeled GF, the bacon had bread in it to soak up the grease, gluten cake was in the gluten free bread area and labelled Gf. We tried asking for food from the back kitchen but finding someone to ask was difficult and explaining what we needed even more difficult. We had to explain every meal, every restaurant. Gluten noodles were mixed in with her gluten free pasta, she was given gluten desserts on two occasions, dessert was pretty non existent, fusion must have given her the wrong meal because she was super sick, only two of the restaurants had one gf free item on the menu. She got progressively more and more sick as the week went on. We were lucky to get her on the plane. Her week was a disaster, which of course ruined our vacation as well.
Activities
On paper there are activities and a teen club. In reality most of it doesn’t take place. She went to the activities many times to be disappointed nothing was there.
Dreams doesn’t provide the water sport equipment, it’s an excursion company trying to upsell you snorkeling etc. they have scub lessons in the pool. This consists of 1 tank for however many people show up (6 when we went) with no proper disinfecting of the mouthpiece. There is a kayak, sailboat and paddle board you can borrow and other stuff you can rent. We did go kayaking one day which was fun.
Vendors
There are vendors everywhere. They are allowed on the resort beach and even in the resort itself. Photographers, excursions ask you mutiple times a day if you want to book something.
Tipping
This all inclusive is the first one we have tipped at. Normally we go to Beaches or club med which workers are not allowed to accept tips. This means you must carry around cash. We didn’t mind tipping as the people are such hard workers and very nice. It didn’t make any difference to the service though. I could not get them to keep our room fridge stocked. We tipped every meal, housekeeping, fridge stocker, bag handler, bar service, room service and butler.
Ok now the bad.
Check in
When we arrived we were told the room we reserved months ago was unavailable. We had booked a preferred family junior suite and were told it would be in the new (quieter) building. We had our confirmation and had already paid for the room in full. No one had reached out before arrival to tell us our rooms would not be available. To make matters worse the female assistant manager (don’t know her name) escalated the situation with aggressive posture and tone. They should really teach their staff deescalation techniques. Hyatt customer service was unreachable. You are pretty much hung out to dry. We were told by the manager that after two night we would be able to move to the room we had reserved. On that move day they had the audacity to ask us to vacate one of the rooms early (11am) as a favour to them so they could flip it. We agreed to this and were told our new room would be ready at 4. Not surprisingly our room was not ready by 4 and was not in the new quieter area. There was also fresh blood on the bed.
Noise
We were in building 5 on the 1st floor. The noise all night from people returning from the bar/casino whooping and hollering is constant. You barely get any sleep. Bring ear plugs. When we moved it was to the 2nd floor which was still noisy (it’s next to the night time entertainment) but not as bad. There are also two extremely bright green flashing lights directly over the bed where your head is.
Food
Good and bad. I personally didn’t find the food bad. Repetitive yes but didn’t taste bad. The roast chicken was very good. The salmon at seaside grill was perfect. I enjoyed the coffee on the decks at worlds cafe or seaside grill every morning looking at the ocean. HOWEVER, if you are celiac stay away!!!!!! We chose Dreams after reading they are good with celiac. I tried to contact the resort twice to speak to someone in charge of food before our arrival but no response. My daughter was given an allergy card to present at each meal. It said in Spanish and English that she had an allergy to gluten. The card was completely pointless as the staff have little to zero knowledge about what needs someone with a gluten allergy requires. We were walked through the buffet and told what was gluten free and what was not but it was inaccurate information. For example the couscous was labeled GF, the bacon had bread in it to soak up the grease, gluten cake was in the gluten free bread area and labelled Gf. We tried asking for food from the back kitchen but finding someone to ask was difficult and explaining what we needed even more difficult. We had to explain every meal, every restaurant. Gluten noodles were mixed in with her gluten free pasta, she was given gluten desserts on two occasions, dessert was pretty non existent, fusion must have given her the wrong meal because she was super sick, only two of the restaurants had one gf free item on the menu. She got progressively more and more sick as the week went on. We were lucky to get her on the plane. Her week was a disaster, which of course ruined our vacation as well.
Activities
On paper there are activities and a teen club. In reality most of it doesn’t take place. She went to the activities many times to be disappointed nothing was there.
Dreams doesn’t provide the water sport equipment, it’s an excursion company trying to upsell you snorkeling etc. they have scub lessons in the pool. This consists of 1 tank for however many people show up (6 when we went) with no proper disinfecting of the mouthpiece. There is a kayak, sailboat and paddle board you can borrow and other stuff you can rent. We did go kayaking one day which was fun.
Vendors
There are vendors everywhere. They are allowed on the resort beach and even in the resort itself. Photographers, excursions ask you mutiple times a day if you want to book something.
Tipping
This all inclusive is the first one we have tipped at. Normally we go to Beaches or club med which workers are not allowed to accept tips. This means you must carry around cash. We didn’t mind tipping as the people are such hard workers and very nice. It didn’t make any difference to the service though. I could not get them to keep our room fridge stocked. We tipped every meal, housekeeping, fridge stocker, bag handler, bar service, room service and butler.
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Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from econcierge Secrets and Dreams Royal Beach, General Manager at Dreams Royal Beach Punta Cana
Responded Apr 29, 2024
Dear SuetN9046ZC, Thank you for sharing your feedback through this means. Your comments are truly valuable for us, as this allows us to improve our service levels and product. We are pleased to hear that you enjoyed many aspects of your stay at Dreams Royal Beach Punta Cana, including the stunning beach, friendly staff, comfortable beds, and the exceptional service provided by Billy, your butler. We are pleased to hear that Billy went above and beyond to make your stay special with thoughtful gestures and prompt assistance. We regret the inconvenience caused by the difficulties you experienced during the check-in process. We appreciate your feedback and will address the issue with our team to ensure a more efficient and seamless check-in process in the future. We have noted your feedback regarding noise disturbance and lighting issues. We will explore ways to mitigate these issues for the comfort of our guests We also extend our apologies for the challenges your daughter faced in finding suitable gluten-free dining options. Ensuring the provision of safe and accurate gluten-free meals is a top priority for us. We sincerely regret that we fell short of your expectations in this regard. We will conduct a review of our procedures and enhance staff training to ensure a better understanding and implementation of gluten-free dietary needs. It is important to note that in our country, beaches are legally public, which means that vendors are allowed by the Dominican authorities. Although our security personnel are present at the beach, our guests are encouraged to approach them with any concerns We appreciate your feedback and will ensure that your comments are not overlooked. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience. Regards Jordi Guillaumet General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a group of 7 with us including friends and family. The resort wasn’t too crowded which was nice. Room service, the maids and our butler Marcello made our stay very enjoyable! Marcello was always quick to respond via what’s app and made sure we had everything we needed. The rooms were clean and always kept tidy. The food wasn’t my favorite it was just ok. We went off property one night to eat at jellyfish and had a wonderful meal. Marcello set up reservations and a van for us. We felt safe and enjoyed hanging with the locals. We also rented a private boat for the day and went snorkeling etc and had an amazing time at Cap Cana. The beach to me was just ok. It was hard to find chairs and the water was cold and slightly rough. The only set back to the pool was finding enough chairs. However Luis made sure we were never without drinks. Great service!
The kids (4&7) attended the day camp for a couple hours one day and had a great time. The spa was also wonderful and had great amenities .
The kids (4&7) attended the day camp for a couple hours one day and had a great time. The spa was also wonderful and had great amenities .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from econcierge Secrets and Dreams Royal Beach, General Manager at Dreams Royal Beach Punta Cana
Responded Apr 26, 2022
Dear Trip13220089485, On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your recent experience with us. It was a pleasure being your host during your recent gateway to Dreams Royal Beach Punta Cana. It is amazing to read that you had a wonderful experience, from our beach dinner to the wonderful service from our staff. This is the kind of experience we strive to deliver to all of our guests. We hope to have the honor of welcoming you back, allowing us the opportunity of providing you with a truly wonderful and memorable experience. Greetings, Vythalis Muñoz Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I went to Punta Cana for our honeymoon and stayed at the Dreams Royal Beach hotel. The hotel is very nice with vast outside pools and plenty of space to lounge around that you don’t feel crowded by other guests. The swim up bars are great especially Jose Cardero at the swim up bar who provided great service to us on our entire trip. Honestly, the entire resort staff are all so friendly and accommodating. Marcelo was our personal butler and he was great for booking our dinner reservations for hibachi at the resort and for ensuring we had everything we needed. The hotel itself is beautiful. My husband and I did a lot of excursions too which are so easy to book through Amstar and great that all transportation is provided to and from. All of the tour guides and excursion employees were so great and enthusiastic to show their country and it was great to get away from resort and enjoy some adventures like zip lining, monkey land, snorkeling in the Caribbean, and swimming with the horses. The only downfall for this resort is their food- my husband and I were not impressed by the food. They have numerous restaurant and dining options on site and we tried them all but Oceana and it was difficult to find something that was really good. We loved the hibachi so we ate there several times. Overall we enjoyed our stay there and look forward to our next trip!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from econcierge Secrets and Dreams Royal Beach, General Manager at Dreams Royal Beach Punta Cana
Responded May 23, 2023
Dear nicolekK1015RG, Thank you for choosing Dreams Royal Beach for your honeymoon getaway! We're thrilled to hear that you enjoyed your stay and found the hotel to be beautiful, with spacious pools and ample space to relax without feeling crowded. It's wonderful to know that Jose Cardero at the swim up bar provided great service throughout your trip. We're proud of our friendly and accommodating staff who strive to make each guest's stay exceptional. We're glad that Marcelo, your personal butler, assisted you with dinner reservations and ensured you had everything you needed. We appreciate your feedback regarding the food options. While we're glad you enjoyed the hibachi and tried various dining options, we apologize if some of the other restaurants did not meet your expectations. We'll take note of your comments as we continuously strive to improve our culinary offerings. Thank you once again for choosing Dreams Royal Beach for your honeymoon, and we're delighted to hear that you had an enjoyable stay. Best regards, Roberto Iglesias General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Questions & answers about the snorkelling
Answer from Two!Vacationers
Jan 2024 |
I believe they would be considered excursions. Not much is free
Answer from Odyssey701976
Dec 2023 |
Smoking is permitted on balconies and the majority of the resort. Private balconies on 2nd and 3rd floors. Bottom swim up rooms are partially separated. 3 golf courses nearby (pretty expensive) La Cana is amazing and best price. No full size bottles stocked in the room, but you could probably request it. Great snorkeling excursions… not really at the resort though.
Answer from Secrets Royal Beach
Feb 2021 |
Dear Cheryl,
Greetings from Dreams Royal Beach. Bear in mind snorkeling depend on the conditio of the water and it also depends on the weather.
Answer from Secrets Royal Beach
Mar 2017 |
Dear Mary S,
The snorkeling excursion are made in another beach. For more information i can recommend you to contact us to redirect you to a reliable tour service.
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