All You Need to Know About the Game Room
at Dreams Royal Beach Punta Cana
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Game Room review highlights
... you can visit the Casino, Night Club, Sports Bar and VR game room in the Secrets Resort next door. keep in mind that resort...
... staff a lot of options for kids including kids club, game room and a video game room. Entertainment also included a...
... to guests at the sister resort Secrets where there is a game room, disco, sports bar and casino. What stood out the most to...
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Children Activities (Kid / Family Friendly)
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Reviews that mention game room
Write a reviewThis has got to be one of the best family vacations. We are so glad that we booked the Dreams Royal Beach Punta Cana Resort. Everything from the staff, food, amenities, cleanliness was excellent!
Our butler service from Billy was beyond excellent 10/10 He always made sure we were taken care of and consistently followed up. He was available and responded quite quickly via WhatsApp. I never expected that this service would be so good, but it's excellent and makes your stay a lot more relaxing and stress free.
The pools are amazing and the only downside would be that the resort isn't so stroller friendly. There are bridges in the main pool areas that require you to carry your stroller and a main walkway by the beach which should be paved.
Other than the stroller issue, this resort is 5/5! Every staff member says hello and will often go out of their way to help you. They are the heart and soul of this resort and without the excellent service and care of ALL staff it wouldn't be the same.
We are also so glad we had the Preferred Club option added which I highly recommend everyone to get if you can. You get preferred check in and check out privileges, private beach, special pool area access and access to premium breakfast and lunch at the Sea Side Grill restaurant by the beach.
The resort was not crowded like other resorts and you can always find a beach chair or palapas to sit under by the beach.
FYI you can visit the Casino, Night Club, Sports Bar and VR game room in the Secrets Resort next door. keep in mind that resort is only for adults.
Will definitely be visiting again. Thank you for the wonderful trip!
Our butler service from Billy was beyond excellent 10/10 He always made sure we were taken care of and consistently followed up. He was available and responded quite quickly via WhatsApp. I never expected that this service would be so good, but it's excellent and makes your stay a lot more relaxing and stress free.
The pools are amazing and the only downside would be that the resort isn't so stroller friendly. There are bridges in the main pool areas that require you to carry your stroller and a main walkway by the beach which should be paved.
Other than the stroller issue, this resort is 5/5! Every staff member says hello and will often go out of their way to help you. They are the heart and soul of this resort and without the excellent service and care of ALL staff it wouldn't be the same.
We are also so glad we had the Preferred Club option added which I highly recommend everyone to get if you can. You get preferred check in and check out privileges, private beach, special pool area access and access to premium breakfast and lunch at the Sea Side Grill restaurant by the beach.
The resort was not crowded like other resorts and you can always find a beach chair or palapas to sit under by the beach.
FYI you can visit the Casino, Night Club, Sports Bar and VR game room in the Secrets Resort next door. keep in mind that resort is only for adults.
Will definitely be visiting again. Thank you for the wonderful trip!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from econcierge Secrets and Dreams Royal Beach, General Manager at Dreams Royal Beach Punta Cana
Responded Apr 25, 2022
Dear SnowmanKetchup, We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings, Vythalis Muñoz Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Awesome safe & family friendly resort
Kids of 5 and 8 had a fabulous time
Spacious rooms / swim up pools
Very friendly staff
a lot of options for kids including kids club, game room and a video game room. Entertainment also included a circus day and a magic show.
Adults also had a great time.
We love it!
Kids of 5 and 8 had a fabulous time
Spacious rooms / swim up pools
Very friendly staff
a lot of options for kids including kids club, game room and a video game room. Entertainment also included a circus day and a magic show.
Adults also had a great time.
We love it!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote1 Save
Helpful
Response from eConcierge Secrets Royal Beach, General Manager at Dreams Royal Beach Punta Cana
Responded Jun 18, 2021
Dear rienig, Thank you for entrusting us at Dreams Royal Beach to be your holiday destination. Your feedback is very important to us and we really appreciate the time that you have spent on completing your review here on TripAdvisor. I am pleased to hear that our amenities, efficient and pleasant service, and modern-inspired suites were instrumental in making your stay an enjoyable one. Our doors are widely open to be once again your home in Punta Cana. Best regards, Vythalis Muñoz Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went to this Royal Beach Dreams resort for my wife and my first island vacation and what an amazing experience. The resort is under 1/2 hour from the airport, the facility and beach was absolutely beautiful, the food was great, rooms were very clean and the booze was cold! The amenities were plentiful for both young and older guests with a nice nightlife accessible to guests at the sister resort Secrets where there is a game room, disco, sports bar and casino.
What stood out the most to me was the amazing staff! All were very, very good but there were 4 that really stood out to me and went above and beyond in every way.
Lucia(#1) at the main bar by the stage was the most friendly and welcoming bartender that I have ever encountered. She introduced us to Mamajuana!!
Raul is a food server and the entertainment and energy he provided with his excellent service made the dining experience top notch.
Pikachu is part of the entertainment staff at all the evening shows and interacted with everyone and made everybody feel like part of the experience.
But the best of the best was Wilkins. He is a server around the pool deck at the Seaside legs swim-up bar. He was non-stop running all day with a smile on his face, always made sure everyone not at the bar itself was well hydrated. I have truly never experienced the customer service he brought everyday.
My only suggestion would be to keep the pools and swim-up bars open past 6:00pm.
We will definitely go back!
What stood out the most to me was the amazing staff! All were very, very good but there were 4 that really stood out to me and went above and beyond in every way.
Lucia(#1) at the main bar by the stage was the most friendly and welcoming bartender that I have ever encountered. She introduced us to Mamajuana!!
Raul is a food server and the entertainment and energy he provided with his excellent service made the dining experience top notch.
Pikachu is part of the entertainment staff at all the evening shows and interacted with everyone and made everybody feel like part of the experience.
But the best of the best was Wilkins. He is a server around the pool deck at the Seaside legs swim-up bar. He was non-stop running all day with a smile on his face, always made sure everyone not at the bar itself was well hydrated. I have truly never experienced the customer service he brought everyday.
My only suggestion would be to keep the pools and swim-up bars open past 6:00pm.
We will definitely go back!
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Room Tip: There are signs that say poolside chairs cannot be saved, yet this happened all week.
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from econcierge Secrets and Dreams Royal Beach, General Manager at Dreams Royal Beach Punta Cana
Responded Apr 4, 2024
Dear SteveaO4024DR, On behalf of the team, allow us to thank you for your recent visit and for sharing your experience. We are pleased to read that you had a week of pure bliss at our resort. We love to read that you had an amazing first island vacation and that our resort exceeded your expectations. Also, it's fantastic to hear that you thought the resort and beach were beautiful, the food was great, and the rooms were very clean. We're glad you enjoyed the many amenities for guests of all ages, as well as the nightlife options available at our sister resort, Secrets. We're especially pleased to read about the exceptional service provided by our staff, Lucia, Raul, Pikachu, and Wilkins. We'll be sure to pass on your compliments to them, as they will be thrilled to hear that they made your experience truly memorable. Thank you for your suggestion, we will consider your feedback as we strive to improve the guest experience. Thank you again for your 5/5 rating and we can't wait to welcome you back for another fantastic stay in the future. Kind Regards Roberto Iglesias General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the dreams royal beach for a for a family vacation / wedding . All the staff were extremely friendly and always willing to help you out when ever you needed it also anytime of the day or night . Resort was extremely clean and well maintained. I would highly recommend the stay here for all to enjoy . Food was also amazing with 3 different private restaurants to eat from. There are plenty of additional activities to do during the day no matter where u are ( pool , beach, game room , sports bar and also main stage and also night club but also plenty of activities for the kids )
All the stuff were friendly
Wanted to give a big shoutout to Eliza , sweet Caroline , drislin , samuel, Coca Cola , Alexandra , O’Neil
All the stuff were friendly
Wanted to give a big shoutout to Eliza , sweet Caroline , drislin , samuel, Coca Cola , Alexandra , O’Neil
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from econcierge Secrets and Dreams Royal Beach, General Manager at Dreams Royal Beach Punta Cana
Responded Dec 27, 2022
Dear Sisco809, It is a pleasure to read through such a detailed overview of your visit to Dreams Royal Beach Punta Cana. We sincerely appreciate the time invested in writing this review. We are glad to know that Eliza, Sweet Caroline, Drislin, Samuel, Coca-Cola, and the rest of our entertainment team have made your stay fun and memorable. Also, we are happy to read that you have enjoyed our restaurants, food, and our facilities. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not-too-distant future. Best regards, Vythalis Muñoz Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
LOCATION
The complex is not too far from the Punta Cana Intl airport (PUJ), about a 20-25 min ride. It is also located at a nice section of the Bavaro beach with great fine sand and a wide enough beach that beach-walkers are not close to the chairs.
ATMOSPHERE
From the arrival, you can already feel the difference as you are greeted with cold towels to clean your hands and cool off from the heat.
The hotel is really for for couples and couples with children. Overall, it is a very “chill & relax” atmosphere throughout the resort, but you can find more specifically 3 themes;
1 - Relaxing around the lobby, its bar, its infinity pool along with the adjacent small kids pool and the “middle park section” (name I decided to give it) that is surrounded by another pool with hamacs over water and beds (covered and uncovered). There is also a spa which I have not personally tried but seemed very nice (walked by it). There is also the section of the beach that is part of the hotel with daily yoga sessions every morning. Also true, that from the beach, we could not hear the sound the sound from the pool closest to the beach.
2 - small party on the pool by the beach with the bar that plays party music most of the day and where you have fitness activities given by the entertainment team for people in the pool. I must say that when you are in that pool, you can hear the music that is loud enough but at the same time, which was great for people by the lobby, not loud enough for you to hear at all. Even in the middle park section, you can quickly lose the sound by the “pool party” which was great. The entertainment team tries really hard to change it up on a daily basis, as such, on the the Saturday we left (Jan 13th) they did a foam party on the beach.
3 - Water fun. There were too pools, one for children with slides and splashing water and another one for adults with big slides (kids taller than 130cm can also go into the adult slides). There is also obviously the beautiful public beach and seawater.
One funny thing that we noticed, the resort never really felt busy, because of the quantity and size of the pools for the size of the resort (only 373 rooms), we always felt it was half-full.
ROOMS
Rooms were spacious and cleaned, we had 2 young kids with us (5 and 3) and so we had asked for a two double beds. We had a balcony with a bath on it. The mini-fridge was filled daily If used. Only comment was the shower, it could have been a little bit cleaner to our liking (shower glass and a few missed spots (but we are also very freaky about it)
VALUE
The hotel is not the cheapest but for us, was well worth the additional money. We really enjoyed our stay, staff were very nice, helpful and flexible and the complex is beautiful, it is not too big but feels big because of the 3 well separated atmospheres. Yet
CLEANLINESS
The resort was really immaculate and maintained on a daily basis. Pool was cleaned every 2 days from what we personally saw. Palm trees and grass were maintained daily and the walk ways and lobby were cleaned continuously.
NOISE LEVEL
Surprisingly quiet. There is really places where it can get noisy, the party pool a bit because of the music, and in the lobby between 8 and 11pm for the daily entertainment. If you stay in the the complex facing the speakers, the sound resonates through the corridor at night (we had to use white noise sounds from our phone to suppress some sound to help the children fall asleep at night (If you stay on the other complex (the other side), it does not have that problem we heard from friends happening to stay there)
SERVICE
Service from the staff was perfect whether it was from the barmen/women to entertainment teams to the waiters in the restaurants or room service. They were friendly efficient and were very flexible in adapting to one’s needs. Talking about room service, it is done daily, so if you leave your do not disturb in the morning by accident, by the time you come back from dinner, they will have passed. I even heard and experienced room service at 9pm.
Service at the buffet was very efficient, if you were getting up for second round, by the time, you are back, your “dirty” plate is gone.
A small feedback for the hotel —> it would be a nice touch to notify new guests of the additional round of room service since we don’t expect hotels to do room service so often.
A big thank you to our room service lady (room 5331, I am so sorry for forgetting your name), Esmeralda Amada, Jose C, Gherson, Yudetel Dolores and Euclides at the lobby bar for the amazing drinks (Andres Special, Piña Colada, Mojito, Passion fruit premium, and I forget some) services and pleasant small talks, you made our trip really memorable and unforgettable and we really hope to see you back on our next one!! There is also the entertainment teams that were doing a great job and the Kids Adventures ladies that were doing an amazing job with the kids from morning to late at night.
I also heard from friends that were preferred club members that the service of their butlers was simply amazing and from their words “felt that they were being treated as if they were family members”.
Finally, a small detail but which left us impressed from the gardeners, they were always carefully when maintaining the palm trees and the grass by waiting for people to pass by and be far enough to cut the leaves/grass. They would literally stop their work to let you pass so that we wouldn’t get freshly cut grass on us from the weed eater.
FOOD
Food was good. I would say the the first two days, we found it ok, but the quality of the food at the World Caffè (buffet) specifically seemed to improve every day that we were there. The dinner on the beach (they closed-off the buffet and moved it to the beach literally) was out of this world with fresh bbq cooking. The difficulty with the buffet was sometimes, you would get over-cooked meat/seafood as expected since some of it might stay longer in the pan and cook a bit more. Of the 4 other restaurants (Oceana, SeaSide Grill, Fusion (Japanese) and Portofino (Italian)), it was really, the Oceana, for us was the one we were less impressed.
Allergens were mostly very clearly marked on the menu which is nice any person that has allergies or parents of kids that have (Only exception was Fusion surprisingly)
Feedbacks for the hotel
- update the allergens for the menu of Fusion (my daughter is allergic to eggs and most of the menu does not specify any allergens besides seafood mostly and I was quite surprised to find eggs in my Seafood rice)
- Possibly a similar to first point above for the calamari appetizer at Portofino, depending on the mayonnaise you use (I suspect you use regular mayo), the calamari comes with mayo on the plate but it is not specified that it contains eggs
- Menu for kids —> we understand that kids can vary from 2 years old to 17 but I would add a portion sizes for kids say “Smaller portion” and “Regular portion” as in our case, our kids had more pasta / chicken fingers in their plates that we had raviolis in the regular menu for adults (we had maybe 7 or 8 raviolis in the plate)
AMENITIES
Overall this is a beautiful and very well-maintained resort. You have plenty of pools, activities for kids and adults, We didn’t even feel like doing activities outside the resorts since they had so much already. The resort is well designed, spacious (private beach section too), clean with amazing staff as you would expect from a high-end resort.
You can find anything
- kids adventures
- a small shop for snacks or popular items you people forget to bring or run out of
- Fooseball tables and pingpong
- Gym and spa
- 2 in-pool bars + 1 in lobby + 1 by the beach + 1 on the beach
- A giant chess game that is surprisingly busy
- Volleyball court on the beach
- A video game room although it was empty or any players and with reasons since there is so much else to do
We will be definitely be coming back but this time we will book a room with access to the pool.
The complex is not too far from the Punta Cana Intl airport (PUJ), about a 20-25 min ride. It is also located at a nice section of the Bavaro beach with great fine sand and a wide enough beach that beach-walkers are not close to the chairs.
ATMOSPHERE
From the arrival, you can already feel the difference as you are greeted with cold towels to clean your hands and cool off from the heat.
The hotel is really for for couples and couples with children. Overall, it is a very “chill & relax” atmosphere throughout the resort, but you can find more specifically 3 themes;
1 - Relaxing around the lobby, its bar, its infinity pool along with the adjacent small kids pool and the “middle park section” (name I decided to give it) that is surrounded by another pool with hamacs over water and beds (covered and uncovered). There is also a spa which I have not personally tried but seemed very nice (walked by it). There is also the section of the beach that is part of the hotel with daily yoga sessions every morning. Also true, that from the beach, we could not hear the sound the sound from the pool closest to the beach.
2 - small party on the pool by the beach with the bar that plays party music most of the day and where you have fitness activities given by the entertainment team for people in the pool. I must say that when you are in that pool, you can hear the music that is loud enough but at the same time, which was great for people by the lobby, not loud enough for you to hear at all. Even in the middle park section, you can quickly lose the sound by the “pool party” which was great. The entertainment team tries really hard to change it up on a daily basis, as such, on the the Saturday we left (Jan 13th) they did a foam party on the beach.
3 - Water fun. There were too pools, one for children with slides and splashing water and another one for adults with big slides (kids taller than 130cm can also go into the adult slides). There is also obviously the beautiful public beach and seawater.
One funny thing that we noticed, the resort never really felt busy, because of the quantity and size of the pools for the size of the resort (only 373 rooms), we always felt it was half-full.
ROOMS
Rooms were spacious and cleaned, we had 2 young kids with us (5 and 3) and so we had asked for a two double beds. We had a balcony with a bath on it. The mini-fridge was filled daily If used. Only comment was the shower, it could have been a little bit cleaner to our liking (shower glass and a few missed spots (but we are also very freaky about it)
VALUE
The hotel is not the cheapest but for us, was well worth the additional money. We really enjoyed our stay, staff were very nice, helpful and flexible and the complex is beautiful, it is not too big but feels big because of the 3 well separated atmospheres. Yet
CLEANLINESS
The resort was really immaculate and maintained on a daily basis. Pool was cleaned every 2 days from what we personally saw. Palm trees and grass were maintained daily and the walk ways and lobby were cleaned continuously.
NOISE LEVEL
Surprisingly quiet. There is really places where it can get noisy, the party pool a bit because of the music, and in the lobby between 8 and 11pm for the daily entertainment. If you stay in the the complex facing the speakers, the sound resonates through the corridor at night (we had to use white noise sounds from our phone to suppress some sound to help the children fall asleep at night (If you stay on the other complex (the other side), it does not have that problem we heard from friends happening to stay there)
SERVICE
Service from the staff was perfect whether it was from the barmen/women to entertainment teams to the waiters in the restaurants or room service. They were friendly efficient and were very flexible in adapting to one’s needs. Talking about room service, it is done daily, so if you leave your do not disturb in the morning by accident, by the time you come back from dinner, they will have passed. I even heard and experienced room service at 9pm.
Service at the buffet was very efficient, if you were getting up for second round, by the time, you are back, your “dirty” plate is gone.
A small feedback for the hotel —> it would be a nice touch to notify new guests of the additional round of room service since we don’t expect hotels to do room service so often.
A big thank you to our room service lady (room 5331, I am so sorry for forgetting your name), Esmeralda Amada, Jose C, Gherson, Yudetel Dolores and Euclides at the lobby bar for the amazing drinks (Andres Special, Piña Colada, Mojito, Passion fruit premium, and I forget some) services and pleasant small talks, you made our trip really memorable and unforgettable and we really hope to see you back on our next one!! There is also the entertainment teams that were doing a great job and the Kids Adventures ladies that were doing an amazing job with the kids from morning to late at night.
I also heard from friends that were preferred club members that the service of their butlers was simply amazing and from their words “felt that they were being treated as if they were family members”.
Finally, a small detail but which left us impressed from the gardeners, they were always carefully when maintaining the palm trees and the grass by waiting for people to pass by and be far enough to cut the leaves/grass. They would literally stop their work to let you pass so that we wouldn’t get freshly cut grass on us from the weed eater.
FOOD
Food was good. I would say the the first two days, we found it ok, but the quality of the food at the World Caffè (buffet) specifically seemed to improve every day that we were there. The dinner on the beach (they closed-off the buffet and moved it to the beach literally) was out of this world with fresh bbq cooking. The difficulty with the buffet was sometimes, you would get over-cooked meat/seafood as expected since some of it might stay longer in the pan and cook a bit more. Of the 4 other restaurants (Oceana, SeaSide Grill, Fusion (Japanese) and Portofino (Italian)), it was really, the Oceana, for us was the one we were less impressed.
Allergens were mostly very clearly marked on the menu which is nice any person that has allergies or parents of kids that have (Only exception was Fusion surprisingly)
Feedbacks for the hotel
- update the allergens for the menu of Fusion (my daughter is allergic to eggs and most of the menu does not specify any allergens besides seafood mostly and I was quite surprised to find eggs in my Seafood rice)
- Possibly a similar to first point above for the calamari appetizer at Portofino, depending on the mayonnaise you use (I suspect you use regular mayo), the calamari comes with mayo on the plate but it is not specified that it contains eggs
- Menu for kids —> we understand that kids can vary from 2 years old to 17 but I would add a portion sizes for kids say “Smaller portion” and “Regular portion” as in our case, our kids had more pasta / chicken fingers in their plates that we had raviolis in the regular menu for adults (we had maybe 7 or 8 raviolis in the plate)
AMENITIES
Overall this is a beautiful and very well-maintained resort. You have plenty of pools, activities for kids and adults, We didn’t even feel like doing activities outside the resorts since they had so much already. The resort is well designed, spacious (private beach section too), clean with amazing staff as you would expect from a high-end resort.
You can find anything
- kids adventures
- a small shop for snacks or popular items you people forget to bring or run out of
- Fooseball tables and pingpong
- Gym and spa
- 2 in-pool bars + 1 in lobby + 1 by the beach + 1 on the beach
- A giant chess game that is surprisingly busy
- Volleyball court on the beach
- A video game room although it was empty or any players and with reasons since there is so much else to do
We will be definitely be coming back but this time we will book a room with access to the pool.
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Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
Helpful
Response from econcierge Secrets and Dreams Royal Beach, General Manager at Dreams Royal Beach Punta Cana
Responded Jan 25, 2024
Dear jasonmZ1872TR, Thank you so much for choosing to stay at Dream Royal Beach Punta Cana and for sharing your positive experience with us. We are absolutely thrilled to hear that your stay exceeded your expectations and that you found our service to be exceptional. We're so glad that you enjoyed the cleanliness, spacious room, the variety of food, pools, and the diversity of amenities. Overall, we're just so happy that you were impressed with the extraordinary service provided by our staff! We'll be sure to pass on your appreciation to Esmeralda, Amanda, Gerson, Yudeltel, Jose, Euclides, Andres, and the rest of the team. Our team is essential in providing a positive experience for our guests. Your positive feedback is truly appreciated, and we hope to welcome you back to Dream Royal Beach Punta Cana for more total fun and relaxation in the future. Warmest Regards, Roberto Iglesias General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.