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    LSU Advice

    Helping students to understand and navigate University policies 🏫
    About Advice
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    Always on

    your side!

    What is LSU Advice?

    LSU Advice is a free, independent, confidential and non-judgmental service available for students and doctoral researchers at Loughborough University and Loughborough University London.

    Loughborough College students who are members of the LSU can also access this service, and you can find the College regulations here.

    What do we offer?

    Our Services

    Email us

    Our service is there to support students through difficult times with their academic experience. Advising on both formal and informal ways forward, LSU Advice is dedicated to helping you gain a better understanding of university policies and regulations, both in terms of your rights and responsibilities. We offer guidance through processes such as:

    Appeals

    Academic Misconducts

    Complaints

    Mitigating Circumstances

    Disciplinary Offences

    We provide advice primarily via email. Appointments can be arranged as needed with your advisor, and depending on the circumstances of your query.

    Meet the team

    Our advisors

    Catherine (Kit) Messinger

    Head of Advice
    I've worked in advice and advocacy roles for over six years and find supporting students extremely rewarding. I'm passionate about providing students with advice that is both pragmatic and empathetic. In my free time, I'm an avid yoga fan!

    Charlene Alves

    Advice Consultant
    Working in the education sector is a real passion of mine. I had amazing support throughout my academic experience, so giving back has always influenced my career goals. I'm a food enthusiast, and I enjoy exploring new cultures and cuisines.

    Katy Davidson

    Advice Consultant
    Since starting this role, I have enjoyed being part of a service which offers unbiased support to students, something I find both gratifying and rewarding. In my spare time, I can usually be found playing korfball (a mixed-gender Dutch sport).
    Contact

    Get in touch with us!

    In the first instance, it's often best to contact us via email. Once you've emailed us, you'll receive a consent form which is important to complete, to allow your case to be allocated to an advisor. It's also really helpful to include and attach all the relevant information to your circumstances.
    Contact
    Loughborough Advice
    Contact
    London Advice
    We provide advice in good faith, based on the information available to us. Please note, we are not able to advise on student vs student conflicts or Students' Union disciplinaries or complaints. Click here to view our code of practice.