All You Need to Know About the Rooms
at Gaylord Opryland Resort & Convention Center
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Room/Suite (894)
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Guests1 room, 2 adults, 0 children
C$548
Fully refundable before Tue, Jul 30
No prepayment needed
C$548
Fully refundable before Tue, Jul 30
No prepayment needed
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C$663
C$475
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Room review highlights
When they give you a map to direct you to your room ..you get the feeling you just might be in a over-the top kind of...
... shoes the establishment is huge and just to get to your room is a hike. The conference was downtown so buses were...
... if I would have been offered help to get my luggage to my room. The room was not serviced and I tried to speak to...
Most popular question about the rooms
... hold charged to a credit card? 2) How much is parking and is it in a lot or a garage (I DON'T want valet)? 3) Is there a small refrigerator in the room? Thanks in advance!
Answer from Patrick O
Jul 17 |
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Reviews that mention rooms
Write a reviewWhen they give you a map to direct you to your room ..you get the feeling you just might be in a over-the top kind of place..and It is..and that's what we liked about it..We arrived there at just after 9am ..check in is normally at 3 in the afternoon..but they found us a room straight away..this does not happen very often..so a Brownie point to the reception staff..the fact we had a map and comprehensive instructions from the helpful young man at the desk on how to find our room and we still managed to get lost is only to be expected from the wife and myself ..we get can get lost in the best of places
The room was good ..overlooking the Atrium ..Tree's ..Waterfalls ..Lakes..more Tree's..almost everything you would expect from this larger than life Nashville Palace..I didn't notice Tarzan swinging through the branch's..I think it must have been his weekend off when we were there
We had dinner at the Wasabi restaurant which was locate close to our room..the food was good..and as to be expected..rather pricey..Breakfast and another dinner were taken in our room..All the food was satisfactory without in any way being outstanding
As others have stated this place is not for everyone..But we enjoyed it...the location is close to the City and airport.. Recommended..
The room was good ..overlooking the Atrium ..Tree's ..Waterfalls ..Lakes..more Tree's..almost everything you would expect from this larger than life Nashville Palace..I didn't notice Tarzan swinging through the branch's..I think it must have been his weekend off when we were there
We had dinner at the Wasabi restaurant which was locate close to our room..the food was good..and as to be expected..rather pricey..Breakfast and another dinner were taken in our room..All the food was satisfactory without in any way being outstanding
As others have stated this place is not for everyone..But we enjoyed it...the location is close to the City and airport.. Recommended..
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Room Tip: Tell them you will blow your nose on the curtains if you get a lousy room..that should do...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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This hotel is so beautiful and first class! My only suggestion is bring your walking shoes the establishment is huge and just to get to your room is a hike. The conference was downtown so buses were provided to shuttle the students. Very organized and so clean and pretty. Nice outdoor pool, nice indoor heated pool and outdoor hot tub
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I stayed at the Gaylord Opryland Resort to attend a nursing conference. The place is huge and upon check in it would have been nice if I would have been offered help to get my luggage to my room. The room was not serviced and I tried to speak to housecleaning, only to find out that they didn't understand english. This was verified by the person I spoke to on the phone. When calling for help it rang and rang and I hung up after 15 minutes. They need more people working here. Very long lines everywhere you go. The positive is the hotel is very clean. I still don't understand why we paid a $20./day resort fee. The pool was out of commission being worked on. Every time I turned around I was being charged for extra's. The last day when I was checking out I was struggling with my luggage, so I took the elevator to get to the other side of the very large hotel. There were 5 employees on the elevator with me. Not only did they ignore me and continue with their conversation, they didn't even hold the door open for me to get my luggage out. It was like I didn't even exist . We had lunch in the Cascades and were treated rudely by a female server. Meanwhile she spoke to her coworker in a different language. This does not make for a nice stay. I know next years nursing convention is at a different Gaylord location, but I will not stay there.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center
Responded May 15, 2019
Hi Ramona-- This is troubling to hear. Obviously, what you experienced is well below the level of service that we intend for our guests or that you should expect. I will reach out to you privately. Thanks, Tim S. Customer Care Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I love this hotel and the vegetation is amazing! Orchids and waterfalls everywhere, plants and walkways made of brick.... just gorgeous especially with the lights at night. But it is a LONG WALK TO GET TO ALMOST ANYTHING... So dont bring heels to this place, but comfy shoes. They had entertainment in the lobby which was nice... our bellman Benji was so adorable and works very hard... Christian the valet young man always had a smile... our room was an atrium room (dont get any other kind and ask for an upper floor)
and absolutely gorgeous, near the waterfall.... great to sleep too each night... ahhhhh
and absolutely gorgeous, near the waterfall.... great to sleep too each night... ahhhhh
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We ended up at the Opryland for a quick overnight. We arrived at 6pm on a Saturday, and quickly realized our error in showing up moments before everyone was trying to get to the Grand Ole Opry House next door for the Saturday night show. I started to let the property 'off the hook' for a very bad start to our stay, but that show happens every Saturday night, and shouldn't be such a challenge for them.
In short, they have a fairly elaborate system for getting a lot of people checked in, but we were very disappointed in how we were treated, and could see it in the eyes of most other guests as well. There were multiple queues and "point' people managing cars coming in. At no point did any staffer tell us what to expect such as "you'll be directed where to park" or "bell service is not available" which it seemed it is not? We were clueless, and our pleas for help were answered by multiple people running around in uniform with "we'll get to you in just a moment". We spent about 25 minutes total just getting in the front door, and it would have been much longer had we not gotten fed up and taken matters in our own hands.
Now every hotel has a bad day, but we really felt this was a systemic problem. When you consider they charge you a minimum of $23 a day to park your car, the service should be astoundingly good. We had planned to valet, but with the rocky service evident, we 'self-parked' (eventually). All in all, the arrival/bell service/valet/information sucked. From that point on, life got a lot better. How do you let such an exceptional property be diminished by such a poor arrival?
Our room (Cascades outside room with 2 queens) was lovely, and we had zero complaints beyond some worn carpet. Everything worked, and was very comfy.
The best part of our stay was stopping in the Mexican restaurant (Solaria) on a whim. The staff there seemed to recognize quickly that we needed someone to just make us feel welcome. It started with Casey, who was on his first night. Then Nicole, who took great pride in making sure we loved everything placed before us. We don't have the names, but the executive chef deserves a nod for having some very unique dishes for us to sample. Don't miss the roasted corn on the cob appetizer. Even our barbacoa beef nachos were well above any we had had before. We were so impressed that we flagged down manager Mike to let him know that his staff had made our sour start into a positive one, and we ended up having a wonderful time visiting with them. It's a 'save' in the truest sense, and they deserve a round of applause for pulling it off.
I also had a nice encounter with a staffer named Langston who helped me on a quick mention. He listened, and helped me pull my need off with a smile. Good stuff.
If I had one piece of advice for management, it would be that you have the kind of place that people are very excited to arrive at. Just like some for obvious Mouse influenced places, you should go WAY above the norm to make sure that the arrival is the smoothest, slickest, and pain free thing that happens their whole trip. We had been about 15 years since our last stay, and frankly, we will choose our trip very carefully next time to avoid a mess like we saw. I shouldn't have to think that way.
In short, they have a fairly elaborate system for getting a lot of people checked in, but we were very disappointed in how we were treated, and could see it in the eyes of most other guests as well. There were multiple queues and "point' people managing cars coming in. At no point did any staffer tell us what to expect such as "you'll be directed where to park" or "bell service is not available" which it seemed it is not? We were clueless, and our pleas for help were answered by multiple people running around in uniform with "we'll get to you in just a moment". We spent about 25 minutes total just getting in the front door, and it would have been much longer had we not gotten fed up and taken matters in our own hands.
Now every hotel has a bad day, but we really felt this was a systemic problem. When you consider they charge you a minimum of $23 a day to park your car, the service should be astoundingly good. We had planned to valet, but with the rocky service evident, we 'self-parked' (eventually). All in all, the arrival/bell service/valet/information sucked. From that point on, life got a lot better. How do you let such an exceptional property be diminished by such a poor arrival?
Our room (Cascades outside room with 2 queens) was lovely, and we had zero complaints beyond some worn carpet. Everything worked, and was very comfy.
The best part of our stay was stopping in the Mexican restaurant (Solaria) on a whim. The staff there seemed to recognize quickly that we needed someone to just make us feel welcome. It started with Casey, who was on his first night. Then Nicole, who took great pride in making sure we loved everything placed before us. We don't have the names, but the executive chef deserves a nod for having some very unique dishes for us to sample. Don't miss the roasted corn on the cob appetizer. Even our barbacoa beef nachos were well above any we had had before. We were so impressed that we flagged down manager Mike to let him know that his staff had made our sour start into a positive one, and we ended up having a wonderful time visiting with them. It's a 'save' in the truest sense, and they deserve a round of applause for pulling it off.
I also had a nice encounter with a staffer named Langston who helped me on a quick mention. He listened, and helped me pull my need off with a smile. Good stuff.
If I had one piece of advice for management, it would be that you have the kind of place that people are very excited to arrive at. Just like some for obvious Mouse influenced places, you should go WAY above the norm to make sure that the arrival is the smoothest, slickest, and pain free thing that happens their whole trip. We had been about 15 years since our last stay, and frankly, we will choose our trip very carefully next time to avoid a mess like we saw. I shouldn't have to think that way.
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Room Tip: This place is massive. Where you park your car is important. Atrium rooms with balcony have...
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center
Responded Aug 4, 2015
Good afternoon - Thank you so much for taking the time out of your busy schedule to write a review of your stay at Gaylord Opryland. While we are pleased to hear our staff at our Solario Cantina restaurant made your time with us better than when you first arrived, we are deeply disappointed to hear of the inconveniences you experienced upon your arrival. This is certainly not our standard and will be addressed accordingly. We will be direct messaging you so we may further discuss this issue. Again, our sincerest apologies and thank you for bringing this to our attention. We hope to change your impression of our resort and provide you with an experience more in-line with our resort's traditions.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Questions & answers about the rooms
Answer from Patrick O
Jul 17 |
We had an adjoining room with a fridge and a large sitting area where we entertained.
We used the valet and it was a conference so arrangements were made for us. We liked the set up.
Answer from Douglas
Apr 2023 |
I suggest you contact Gaylord directly.
Answer from traveling_gal00
Feb 2023 |
We booked one day at Soundwaves after we booked our room. I recommend mid week as it was much much quieter.
Answer from Tommy C
Feb 2023 |
I would call them directly and ask for the front desk. You can look for the different places on there website
Suzanne T asked a question Jul 2022
Answer from Janelle M
Sep 2022 |
It means they pick your room. Could be a king, 2 queens or a parlor room that has a Murphy bed.
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