All You Need to Know About the Pool
at Hotel Riu Jalisco
Full view
Pool & Beach (831)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... b) the mad rush at 7:00 AM to reserve a lounge chair at the pool with your towel....otherwise you didn't get a spot for the...
... for us The only complaint I might have was that the adult pool always had children in it even though there is a family...
... at the restaurants and you're set. Ramiro at the pool bar was awesome and Sara at the front desk was super...
Most popular question about the pool
I heard that the kiddie pool was for ages 4 and up, but our son is 3.5 years old, so I’m wondering if the hotel is really picky on the age, Or is it just a sign that says that?...
Answer from Heidi J
Nov 2023 |
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Featured pool amenities
Reviews that mention pool
Write a reviewThe hotel, grounds and beach area at this resort are beautiful! The beach area is by far the best all along the resort arm. We LOVED our daily beach walks, and highly recommend the 45 - 60 minute walk to Bucaris. The food at this resort was excellent - a great variety and far better than the food at a 5 star resort on the Mayan we stayed at last year. Fortunately we were happy with the 2 buffets' food variety, as it was almost impossible to get reservations at an a la carte. The entertainment each evening was really good and we were amazed at the hard-working entertainment crew - they sure do put in long hours. The service at this resort was excellent, from the wait staff to the bartenders to the cleaning staff. When we requested additional pillows, we got them immediately. (Note: the pillows are actually terrible at this hotel, but oh well.....)
The only drawbacks for us were a) the very noisy hallways at night - we were on the ground floor so I'm not sure if those hallways were worse for late-night party traffic (to be fair, we were there during the USA spring break!), but our heavy wood door did not fit quite tight so that may have contributed to noise coming in, and b) the mad rush at 7:00 AM to reserve a lounge chair at the pool with your towel....otherwise you didn't get a spot for the day, and c) the lack of convenient close by bathroom facilities for the pool and beach areas - there were only 2 and often there were line ups...oh, and rarely did the hand dryers work.
Yes we would go back, and yes we recommend this resort - but only to people who realize no place is perfect, and are not chronic complainers! Every place is what you make of it.
The only drawbacks for us were a) the very noisy hallways at night - we were on the ground floor so I'm not sure if those hallways were worse for late-night party traffic (to be fair, we were there during the USA spring break!), but our heavy wood door did not fit quite tight so that may have contributed to noise coming in, and b) the mad rush at 7:00 AM to reserve a lounge chair at the pool with your towel....otherwise you didn't get a spot for the day, and c) the lack of convenient close by bathroom facilities for the pool and beach areas - there were only 2 and often there were line ups...oh, and rarely did the hand dryers work.
Yes we would go back, and yes we recommend this resort - but only to people who realize no place is perfect, and are not chronic complainers! Every place is what you make of it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We were there for a short stay but had a really good time. The room was nice and really clean. We were on the second floor and had no problem with noise. The food was good but we only ate at the buffet. I can see how some complaints were made about monotonous choices on a long stay but was fine for us The only complaint I might have was that the adult pool always had children in it even though there is a family pool on property. Being spring break there were a lot of pretty drunk folks there and I wouldn’t want my children in that environment. I would definitely return. Great resort for a great price
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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My now fiancé and I stayed here from April 18-25th (he proposed on our trip!). It was absolutely gorgeous! Very clean, everyone is very friendly including the guests! The views are beautiful as well, and I would recommend making the short trip north to Bucerias and also traveling into PV if you can. We had such a good time and didn't want to leave. Only thing that I would say was a con, was the food. It wasn't the greatest but it's like any other all inclusive. Make dinner reservations at the restaurants and you're set. Ramiro at the pool bar was awesome and Sara at the front desk was super helpful-
Can't wait to come back! Thank you Riu!
Can't wait to come back! Thank you Riu!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
We went , myself , hubby, brother & sister in law to Mexico Puerto Vallarta for two weeks from 9/11/18-23/11/18 we stayed at the Rui
Jalisco clubhotel it was amazing a truly lovely hotel , the weather was beautiful for our full 2weeks very hot. The pools at the hotel were amazing but we preferred the beach as it was a little quieter . The staff were really friendly always busy the food was so nice and plenty of choice so were the cocktails yummy , all so nice and we all put on weight lol . We would all recommend this hotel and Mexico itself is amazing but expensive good job it was an all inclusive hotel , would we go again yes definitely.
Jalisco clubhotel it was amazing a truly lovely hotel , the weather was beautiful for our full 2weeks very hot. The pools at the hotel were amazing but we preferred the beach as it was a little quieter . The staff were really friendly always busy the food was so nice and plenty of choice so were the cocktails yummy , all so nice and we all put on weight lol . We would all recommend this hotel and Mexico itself is amazing but expensive good job it was an all inclusive hotel , would we go again yes definitely.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Having stayed at the RIU Tequila last thats what I'll compare this RIU to.
It fell a little short.
Check in was OK, room not ready until after 3PM, but of course they took the bags and gave us wrist bands so the vacation at least started on time.
The lobby, what the hell is RIU trying to do? it was a purple and chrome monstrosity more in line with a strip club or brothel then a hotel. I saw similar designs in the remodeled Riu Playacar on the caribbean coast too. Hideous with nothing that reflects the destination, country or anything reflecting locale. This theme spilled over into the restaurants and common areas too. This is a big chain so these design changes had to come out of some committee or management consensus. It's hard to imagine someone would decide to spend millions on renovations this bad.
The room, 222, smelled horrible upon walking in, as did the hallway outside it. I used an old bartenders trick and covered the shower drain with ice. That helped a lot and the smell didn't return as badly for the rest of the week. Maybe the "P" trap had dried out? The room itself is basic and functional. Their was no real hotel information provided and no TV guide. We found 2 english channels, both 24 hour news, and of the 2 FOX news only worked half the time. The light fixtures were cheap plastic that couldn't have cost more the $5.00 each. The maid service however was good and you really only sleep in the rooms on vacation anyway. The RIU magazine is at least a year old too. The mini-bar was full of booze and the beer and soft drinks were replaced twice in the week we were there.
Restaurants were decent. The buffet Don Emiliano was what you'd expect, good variety at first glance but the same things everyday. Service here though was always very good
We dined in all 4 special restaurants too.
Adelita(Mexican) was vey good. They have a steak wrapped in peppers which was really good. Service great
El Gran Dragon(oriental) OK, actually a buffet but serving mostly ASIAN food. Service good. Watch for Europeans that will cut the line right in front of you for food being put out off the grill. They're shameless.
La Piazza(Italian) This too was good. Wife had the seafood which wasn't very good, But i had a chicken breast stuffed with cheese and peppers that was very good.
La Botana(steak) Just ok. The steaks aren't the quality we're used to which is to be expected, but service was lacking, they never served the sauces to accompany the steak and nobody got close enough for me to ask for any. We just left.
This is also the buffet for lunch, it's on the beach and has great views and breezes. The atmosphere here is terrible though. this is their most prime location, yet being here is like being in the Alfred Hitchcock movie THE BIRDS. They're everywhere. They're loud, messy, constantly fly over your heads and descend on any un-guarded plate in seconds if you stray from the table for more then a foot
The beach. It's rough on the feet. This is NOT a beach you can walk on for any distance. the sand is more like gravel and you sink in. There are however unlike the pool plenty of lounge chairs throughout the day. The pool loungers near the adult pool are all "saved" by 8 or 9 am.
Clientele. Was mostly north American, with the US mid west well represented. Some from England too. but it was the non-english speaking guests that stood out. They're the ones cutting into line where others are waiting to be served and not leaving tips. I saw one woman attempt to ignore a single file line 12 people deep at the pool bar, only thankfully to be ignored by the bartender until it was her turn. The staff seems to know who's tipping and who's not too.
Would I stay here again? Probably not. There was another RIU close by (Vallarta?) that we walked through and liked better because it still had hints of Mexican decor.
A decent value for what we paid though. it was booked through APPLE vacations out of Chicago (ORD) and with non-stop air on ALASKA AIRLINES and transfers was about $2300.00 for a week, Amstar is now providing transfers for APPLE and their service was good
It fell a little short.
Check in was OK, room not ready until after 3PM, but of course they took the bags and gave us wrist bands so the vacation at least started on time.
The lobby, what the hell is RIU trying to do? it was a purple and chrome monstrosity more in line with a strip club or brothel then a hotel. I saw similar designs in the remodeled Riu Playacar on the caribbean coast too. Hideous with nothing that reflects the destination, country or anything reflecting locale. This theme spilled over into the restaurants and common areas too. This is a big chain so these design changes had to come out of some committee or management consensus. It's hard to imagine someone would decide to spend millions on renovations this bad.
The room, 222, smelled horrible upon walking in, as did the hallway outside it. I used an old bartenders trick and covered the shower drain with ice. That helped a lot and the smell didn't return as badly for the rest of the week. Maybe the "P" trap had dried out? The room itself is basic and functional. Their was no real hotel information provided and no TV guide. We found 2 english channels, both 24 hour news, and of the 2 FOX news only worked half the time. The light fixtures were cheap plastic that couldn't have cost more the $5.00 each. The maid service however was good and you really only sleep in the rooms on vacation anyway. The RIU magazine is at least a year old too. The mini-bar was full of booze and the beer and soft drinks were replaced twice in the week we were there.
Restaurants were decent. The buffet Don Emiliano was what you'd expect, good variety at first glance but the same things everyday. Service here though was always very good
We dined in all 4 special restaurants too.
Adelita(Mexican) was vey good. They have a steak wrapped in peppers which was really good. Service great
El Gran Dragon(oriental) OK, actually a buffet but serving mostly ASIAN food. Service good. Watch for Europeans that will cut the line right in front of you for food being put out off the grill. They're shameless.
La Piazza(Italian) This too was good. Wife had the seafood which wasn't very good, But i had a chicken breast stuffed with cheese and peppers that was very good.
La Botana(steak) Just ok. The steaks aren't the quality we're used to which is to be expected, but service was lacking, they never served the sauces to accompany the steak and nobody got close enough for me to ask for any. We just left.
This is also the buffet for lunch, it's on the beach and has great views and breezes. The atmosphere here is terrible though. this is their most prime location, yet being here is like being in the Alfred Hitchcock movie THE BIRDS. They're everywhere. They're loud, messy, constantly fly over your heads and descend on any un-guarded plate in seconds if you stray from the table for more then a foot
The beach. It's rough on the feet. This is NOT a beach you can walk on for any distance. the sand is more like gravel and you sink in. There are however unlike the pool plenty of lounge chairs throughout the day. The pool loungers near the adult pool are all "saved" by 8 or 9 am.
Clientele. Was mostly north American, with the US mid west well represented. Some from England too. but it was the non-english speaking guests that stood out. They're the ones cutting into line where others are waiting to be served and not leaving tips. I saw one woman attempt to ignore a single file line 12 people deep at the pool bar, only thankfully to be ignored by the bartender until it was her turn. The staff seems to know who's tipping and who's not too.
Would I stay here again? Probably not. There was another RIU close by (Vallarta?) that we walked through and liked better because it still had hints of Mexican decor.
A decent value for what we paid though. it was booked through APPLE vacations out of Chicago (ORD) and with non-stop air on ALASKA AIRLINES and transfers was about $2300.00 for a week, Amstar is now providing transfers for APPLE and their service was good
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Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Jalisco
Responded Mar 18, 2016
Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. For us every comment is helpful in improving the hotel’s services and for ongoing and future staff training. We regret the incident described in your review. After reading your comment we got in touch with management and they confirmed that we had a problem with the pipes which is fixed by now. We can assure you that we strive to improve our service daily in order to offer all our guests in house and future clients a pleasant stay. On the other hand we would like to thank you for highlighting the service and food offered at our restaurants. With the great range of food options at our main buffet and in the specialty restaurants our chefs try to cater to every guest´s taste. We are glad that we managed to meet yours. Furthermore we can inform you that there are in total three Riu hotels at Vallarta: the Clubhotel Riu Jalisco, the classic hotel Riu Vallarta and the Riu Palace Pacifico. We hope to see you again in RIU so that you can enjoy the quality, service and attention that define our hotels. With our best wishes we remain, ClubHotel Riu Jalisco Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Questions & answers about the pool
Answer from Heidi J
Nov 2023 |
The pool would be fine for them to play in although I didn’t notice any lounge chairs in the kids area. It’s fairly shallow water with 3 play areas with different options for play. It was very clean when we were there in November 2023.
Answer from Joylee
Nov 2023 |
Yes, open daily. Great RiuLand kids club ,age 4 up.
Answer from Joylee
Mar 2023 |
Some days ghere can be a line up on the beach side of the swim up bar pool.
Yes bar at Steak house bar
Bar at other pool
Plus they a portable bar between the two pools sometimes when full occupancy.
Therm mug, glass with own straws good to take.
Answer from david g
Jan 2023 |
there are tennis courts. Very few structured games at the pool but they have volley ball daily
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