Okay...where to start!? Well I did have a great trip and would go back, just to start off. I was travelling with my husband and our 9 month old daughter so I was very nervous about the whole thing never having travelled with a baby before. I read over 100 reviews on this thing so I felt prepared for everything that lay ahead. We actually tried to switch to the Riu Vallarta due to the high volume of negative reviews with the Jalisco but the cost was too high with no guarantee there either.
The commute from the airport to the hotel was fine and if you just get a guy to bring your luggage right to your bus and ignore anyone in between then you'll be safe from the time share people. We didn't get a Corona when you arrive at the hotel like I heard, instead you got a drink of juice I think......I did ask for a less noisy room due to baby and he assured me the room would be good. I had also sent an email to the hotel asking for such so maybe that helped. We had room 4147 and it was good. The view was nice, the smell was fine and the bed was comfy. It wasn't 2 doubles pushed together but rather 1 king. We kept the airco on all the time so it didn't smell at all. The fridge was stocked and we asked for more water for the baby and the maid brought tons. I read the walls are like paper and they are. Even though it was near the back of hotel you can always hear noise in the hallways. I couldn't imagine going in high season, no way. If it was noisy now in low season then it would be horrible then. There were always a few drunks at night and then just early risers chatting it up in the morning. We had enough room with the 3 of us and setting up the pack'n'play (didn't trust their cribs)....you don't spend too much time in there anyway. THe balcony was perfect too. There was no bathtub, only a shower with limited room. Defintely not a modern hotel by any means as the Vallarta would have been but very tolerable, especially for the price.
The grounds, like the reviews say.....awesome, perfect, don't get better than this. The workers are little bees everywhere always busy, busy, busy....I have never seen such hard workers. THere are so many of them and they are never slacking. Bravo! The place in immaculate, no dirt anywhere. I don't know if this is a 3 1/2 or 5 star since they all vary but I have been to some 5+ and the cleanliness of this place far exceeded those. The food too.....wow, the best I have ever had. Breakfast to die for...OMG...so much food and soooooo good. Lunch was better in the place on the beach (B something) than the Nazarit. Dinner was great in the main restaurant and we loved the brazilian (have to get resos for). The steakhouse on the beach for dinner was nothing special and we never made the asian place (again resos) unfortunately. We went into PV and ate at PiPi's for authentic mexican one night...that was fun, cheap and yummy...definitely recommend. A cab to PV is $18 and they will take you right to the markets.
Drinks....go to Antonio and Leo. They rock....give them some money every couple of days and they'll take care of you. They make the best drinks and will single you out in the crowd and give you a drink before you even ask. We'd always get premium booze like Bacardi and Smirnoff but you have to ask....you won't get sick if you drink this stuff and always ask for double or fuerte if you don't feel like always going back for more. SOme people brought their own insulated mugs and they would fill them up....crazy! I drank a colada with banana with Bacardi rum....OHG so good and I could drink it all day and feel great at night, no belly ache or anything. THe Miami Vice is good too and a nice treat is the toasted almond....try it!
The weather wasn't that great since it was the rainy season but we got enough sun which was fine since we were with a baby. They have great loungers in the pool and tons of extra ones around the pool.....again, off season I guess. The pool was never too busy. We stayed in the adult one where there were a lot of children in too but it wasn't too annoying. They had a children's one with slides, etc.
They have a gym with enough equipment to do 1 exercise for each muscle and bunch of cardio machines and good music too. The spa was nice...we got the deep tissue massage and I defintely recommend. It by far was the best massage I have ever had in my life and I go all the time here. It was $135 for 2 for about an hour or just under......you will melt afterwards. If you sign up for a membership you get 15%off your services.
The prices at the beach shops were fine if you talk them down....beautfiul jewellery. The markets at the resort are okay, prices too high and they wouldn't come down too much. THe prices were definitely the best in PV and they'll come down. Everyone just kept saying that it is slow season so come on...can't go lower but whatever, soon enough it will be high season again so I kept going lower!
The nightly shows were fine...nothing crazy, really a bunch of kids doing a good job. THe club was small and stunk and only opened at 11 but we never stayed due to parental obligations now....lol! The hotel bar is open 24 hrs.
The staff were very friendly and very accomodating, not like the people had written in the reviews. THe majority of visitors were spanish speaking for sure followed by the British.
So the negative point I have to mention is that our maid stole my glasses. I hate to blame her but it was as clear as if she did it in front of me. Based on reading the other reviews I was nervous and worried about theft and alas, it happened to me. We had yet to get our safe key and I had left a pair of sunglasses on the table (cheapies but still) and when I went back after the cleaning, they of course were gone. Luckily we did hide everything that we really cared about but I couldn't believe how blatent it was. We weren't sure how to handle it....do we not tip her now and she'll steal more but how can we tip when we know she took them. And the piss off was that we had left her $5 USD that day too....argh. So get a safe key and lock it all up day 1!!!! They won't give you one, you have to ask.
The day we were leaving we were told by Sunquest to meet (just meet) in the lobby at 4 and our flight was at 7. We showed up at 4:10 and the bus taking us drove off......WTF! SO we had to take a $25 cab ride to the airport. OH well....they push you through if you have a kid!
Mosquitos weren't as bad as people said...they seem to only bite your ankles and feet so spray them before you go out and you should be okay.
All in all, we would go back again for this price.....maybe the Vallarta would be a better bet in that the rooms are just more modern, etc. but really you are supposed to be able to use both hotels ammenities.
Hopefully this was somewhat helpful!
Have fun
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.