Twilio、GartnerのCPaaSにおいて2年連続で「リーダー」に
「2024 Gartner® Magic Quadrant™ for CPaaS」において、Twilioは、ビジョンの実行能力と完全性を認められました。
![Twilio positioning on Magic Quadrant for CPaaS Twilio positioning on Magic Quadrant for CPaaS](https://cdn.statically.io/img/www.twilio.com/content/dam/twilio-com/global/en/products/cpaas/gartner-magic-cuadrant/2024/gartner-2024-report_hero-homepage_twilio.png/_jcr_content/renditions/compressed-original.webp)
![Twilio positioning on Magic Quadrant for CPaaS Twilio positioning on Magic Quadrant for CPaaS](https://cdn.statically.io/img/www.twilio.com/content/dam/twilio-com/global/en/products/cpaas/gartner-magic-cuadrant/2024/gartner-2024-report_hero-homepage_twilio.png/_jcr_content/renditions/compressed-original.webp)
『2024 IDC MarketScape』レポート、TwilioをCCaaSリーダーに選出
「コンタクトセンター・アズアサービス(CCaaS)」ソフトウェア部門でTwilioがリーダーに選出された理由を、抜粋にてご覧ください。
![IDC MarketScape Worldwide Contact Center-as-a-Service Applications Software 2024 report IDC MarketScape Worldwide Contact Center-as-a-Service Applications Software 2024 report](https://cdn.statically.io/img/www.twilio.com/content/dam/twilio-com/global/en/other/landing-pages/h-l/idc-ccaas-report-2024/twilio_idc-marketscape-graph_hero.png/_jcr_content/renditions/compressed-original.webp)
![IDC MarketScape Worldwide Contact Center-as-a-Service Applications Software 2024 report IDC MarketScape Worldwide Contact Center-as-a-Service Applications Software 2024 report](https://cdn.statically.io/img/www.twilio.com/content/dam/twilio-com/global/en/other/landing-pages/h-l/idc-ccaas-report-2024/twilio_idc-marketscape-graph_hero.png/_jcr_content/renditions/compressed-original.webp)
特別に設計された認証のROIを計算
Twilioの新しいForrester Consulting ROI計算ツールは、委託されたTEI調査に基づいて、ユーザー認証にTwilio Verifyを利用した場合の、企業のメリットの推定に役立ちます。
![](https://cdn.statically.io/img/www.twilio.com/content/dam/twilio-com/global/en/other/landing-pages/d-g/forrester-report/hero_TEI-Report-2024_Twilio.png/_jcr_content/renditions/compressed-original.webp)
![](https://cdn.statically.io/img/www.twilio.com/content/dam/twilio-com/global/en/other/landing-pages/d-g/forrester-report/hero_TEI-Report-2024_Twilio.png/_jcr_content/renditions/compressed-original.webp)
2024
『顧客エンゲージメント最新動向 2024』
AIからパーソナライゼーションまで、今後の顧客エンゲージメント形成の主要トレンドをご確認ください。
![2024 State of customer engagement this year and beyond 2024 State of customer engagement this year and beyond](https://cdn.statically.io/img/www.twilio.com/content/dam/twilio-com/global/en/other/state-of-customer-engagement-report/2024/hero-hp-state-of-customer-engagement-report-2024.png/_jcr_content/renditions/compressed-original.webp)
![2024 State of customer engagement this year and beyond 2024 State of customer engagement this year and beyond](https://cdn.statically.io/img/www.twilio.com/content/dam/twilio-com/global/en/other/state-of-customer-engagement-report/2024/hero-hp-state-of-customer-engagement-report-2024.png/_jcr_content/renditions/compressed-original.webp)