We've just come back from 5 nights at Angama Mara and had an excellent time - it was so good we decided to stay an additional night!
Facilities
Facilities are top notch, especially when you consider how remote the location is. The dining area has the same spectacular view as the rooms and feels much more like a ‘home’ than a ‘hotel’. There are nice lounging spaces which were great to relax in after a long day and meet other visitors and discuss their experiences.
The new map room is a very nice touch and is almost museum-like. If you are interested in the history of Africa, you will love it as there are lots of historic maps with interesting detail (e.g. one showing Dr Livingstone’s route on his expedition to find the source of the River Nile) - it might be good to have some informative materials available for visitors who might not have the knowledge to fully interpret the maps.
There is also a photography studio, an infinity pool, gym and a movie room, all of of which looked great but we didnt get to try as we were busy on our game drives! The nice thing about all the common areas is they are tastefully constructed in brick, which means they are nice and cool during the heat of the day and warm during the cold nights.
There are also a number of outside areas, such as the Shamba, the Out of Africa picnic spot, the forest for the bush bbq area, all of which we did and thoroughly enjoyed. Unfortunately we weren’t able to experience the boma as it rained on the day.
Rooms
Whilst called a tent, this would be a huge understatement! They are very well furnished, with lots of small details that really show the teams extensive experience in building such camps. There is a large area with the bed (with a heated blanket), a sitting area then a stand-alone bathtub and a shower area. There is a glass front across the whole room so you really do get the exceptional view at all parts of the room. The room has a 24/7 power supply and the desk has a box which has plugs for all countries and also USB slots. The WC is the one part of the tent that is fully encased in brick/glass, meaning it fortunately did not get as cold as the rest of the tent during the night - this must have been intentional!
The room also features a minibar which must have been restocked at least three times a day. Whenever we would come back after our morning game drive, afternoon game drive and then dinner, it seemed someone had restocked the fridge! We drink a lot of water so this was very appreciated.
Location:
The panoramic views from the property are truly phenomenal. Whilst every visitor will have seen the photos, these do not do it justice as a cameras field of vision is not wide enough to capture it. We were fortunate enough to stay in tent 14 in the North Camp where you could not see any other tents. Whilst it was a slightly longer walk to the facilities, it was so worth it. We will never forget watching the multiple sunrises from our balcony whilst drinking the freshly brewed coffee brought directly to our room as our wake up call.
A couple of the reviews mention a ‘long’ drive down the park from the escapement - the drive in reality is around 10-15min and we found it to be very enjoyable due to the exceptional views as you descend into the valley. These views are so good that other camps drive up the escarpment for their sundowners!
Service
The service is truly outstanding. The team have struck the perfect balance of attentiveness without being obsequious. Everyone is very friendly and keen to know how your day is going and if there is anything they can do to improve it.
Wiki was our butler and was excellent. Every night at dinner he would ask us (without prompting) what time we would like to wake up the next day and would bring us freshly brewed coffee at that time (even for our 4:30am wake up for our hot air balloon!). He always had a smile on his face and a cheerful mood. He also remembered our table preferences for our lunch and evening meals, which was yet another nice touch.
Having read the few negative reviews on here before our stay, it’s clear the team have really taken the feedback onboard. For example, the minibar being religiously replenished, drink preferences being remembered, enquiring whether we were happy with our guide, laundry being returned same day without fail, a printed guide of all things at the camp, etc. It is perhaps the most impressive thing as it shows the team really does care, listens to guests and is keen to be the best.
Food
Majority of the fresh vegetables come from the Shamba garden and you can really taste it in the delicious salads. The menus tended to offer a variety of cuisines, with the cooking having a nice fresh ‘homemade’ feel. The curries were especially delicious, though do border on the spicier side so watch out if you are sensitive to this. The meats were excellently cooked, in particular the pork chop which is certainly one of the best I’ve ever had. We also did the bush BBQ one night which was a nice event with a number of different options available alongside an extensive starter platter. It was also a nice opportunity to socialise with other guests staying at the camp. The one comment on the food is that on a couple of occasions, parts of the dishes were lukewarm and felt like they had been sat on the plate whilst other elements finished cooking.
Game drives
The game drives were really fantastic. We were lucky enough to see all the big 5, including sightings of lions every day! We were also very fortunate to watch a group lions undertake a successful kill and on our last day we saw a leopard. The Mara is a spectacular place and even on drives where you don’t see much (which is rare), we found the incredible scenery kept us entertained. We would recommend having the picnic breakfast as you can stay out during the morning and nothing beats eating in the bush!
Alice was our guide and we couldn’t have asked for anything more! She was a wealth of knowledge about the animals, the Mara, Kenya and Maasai culture. Her endless stories and cheerful demeanour really made our game drives so enjoyable. She clearly has such a passion for her job and is such a kind person - her first comment when we saw the lion kill was that she wished the other lovely couple we shared our vehicle with for a few days were still with us to see it too!
Value
The camp is on the more expensive end, but we still thought it was fantastic value. Other camps we looked attended to offer a morning game drive and an afternoon one, specifying length of around two hours. At Angama we were able to go on drives as long as we liked and at anytime we liked. Half of our game drives were private (at no extra cost) and our longest one was eight hours! There is no schedule you must adhere to and everyday your guide asks what time you would like to start the next day and you can stay out as long as you like.
The other big point I would say is MAKE SURE YOU BOOK DIRECTLY AND NOT WITH A TOUR OPERATOR. Helle in Angama’s reservations team was brilliant, and even organised our additional night despite it being the Easter weekend. Having contacted a number of tour operators for this holiday, they will overcharge you and not provide anything you can’t get from the Angama team. The tour operator markup was was well over $3000 vs booking directly - it’s almost insulting to receive such quotes when you can find out in 10 minutes what it costs to book directly.
One thing I would like to mention is regarding the Maasai village visit. It is an incredibly interesting experience as it is an actual Maasai village and an insight to their lives. However the visit seemed a little ‘manufactured’ at times. One thing to be aware of is the hard sell to buy their wares, with the end of the visit devolving into a number of the villagers emptying out their bags of goods onto their respective stands in what felt like a market. This really reduced the authentic feel of the visit. If there was just a single stall with a few items with an authentic non-market like feel, we would have been more inclined to purchase some souvenirs. Perhaps this feedback should be provided to the village for future visits.
Having said this, I would still definitely recommend doing the visit as it does provide a deep insight into the culture and way of life. The villagers were very happy to answer any questions which was where we learnt more about the genuine aspects of their culture.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.