research-article

The Role of ICT in Office Work Breaks

Authors:

Victoria Shipp,

Alexandra Young,

Tom Rodden, and

Emma BertenshawAuthors Info & Claims

CHI '16: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems

May 2016

Pages 3049 - 3060

https://doi.org/10.1145/2858036.2858443

Published: 07 May 2016 Publication History

Abstract

Break activities -- deliberate and unexpected -- are common throughout the working day, playing an important role in the wellbeing of workers. This paper investigates the role of increasingly pervasive ICT in creating new opportunities for breaks at work, what impact the technology has on management of boundaries at work, and the effects these changes have on personal wellbeing. We present a study of the routines of office-workers, where we used images from participants' work-days to prompt and contextualize interviews with them. Analysis of coded photographs and interview data makes three contributions: an account of ubiquitous ICT creating new forms of micro-breaks, including the opportunity to employ previously wasted time; a description of the ways in which staff increasingly bring "home to work"; and a discussion of the emergence of "screen guilt". We evaluate our findings in relation to previous studies, and leave three research implications and questions for future work in this domain.

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Cited By

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https://dl.acm.org/doi/10.1145/3613904.3642608
Yadav DKarlgren KShaikh RHelms KMcmillan DBrown BLampinen A(2024)Bodywork at Work: Attending to Bodily Needs in Gig, Shift, and Knowledge WorkProceedings of the CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642416(1-13)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642416
杨吴(2023)“Never Off-Duty” & “Working on WeChat Moments”—A Qualitative Research on the Use of WeChat among College CounselorsAdvances in Social Sciences10.12677/ASS.2023.12638512:06(2816-2823)Online publication date: 2023
https://doi.org/10.12677/ASS.2023.126385
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Index Terms

The Role of ICT in Office Work Breaks
1. Human-centered computing

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cover image ACM Conferences

CHI '16: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems

May 2016

6108 pages

ISBN:9781450333627

DOI:10.1145/2858036

General Chairs:
Jofish Kaye
Yahoo
,
Allison Druin
University of Maryland / National Park Service
,
Program Chairs:
Cliff Lampe
University of Michigan
,
Dan Morris
Microsoft
,
Juan Pablo Hourcade
University of Iowa

Copyright © 2016 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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New York, NY, United States

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Published: 07 May 2016

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Engineering and Physical Sciences Research Council
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Unilever UK Ltd

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CHI'16

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CHI'16: CHI Conference on Human Factors in Computing Systems

May 7 - 12, 2016

California, San Jose, USA

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CHI '16 Paper Acceptance Rate 565 of 2,435 submissions, 23%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Cited By

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https://dl.acm.org/doi/10.1145/3613904.3642608
Yadav DKarlgren KShaikh RHelms KMcmillan DBrown BLampinen A(2024)Bodywork at Work: Attending to Bodily Needs in Gig, Shift, and Knowledge WorkProceedings of the CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642416(1-13)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642416
杨吴(2023)“Never Off-Duty” & “Working on WeChat Moments”—A Qualitative Research on the Use of WeChat among College CounselorsAdvances in Social Sciences10.12677/ASS.2023.12638512:06(2816-2823)Online publication date: 2023
https://doi.org/10.12677/ASS.2023.126385
Zhou XPatrick Rau P(2023)Interruption Value Type and Source Matter in Different Phases of an Interruption Process: Emotional/Cognitive Impact and Neural EvidenceHuman Factors: The Journal of the Human Factors and Ergonomics Society10.1177/0018720822115035366:5(1431-1449)Online publication date: 5-Jan-2023
https://doi.org/10.1177/00187208221150353
Chow KFritz THolsti LBarbic SMcGrenere J(2023)Feeling Stressed and Unproductive? A Field Evaluation of a Therapy-Inspired Digital Intervention for Knowledge WorkersACM Transactions on Computer-Human Interaction10.1145/360933031:1(1-33)Online publication date: 29-Nov-2023
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Lazem S(2022)Championing HCI education to CS undergraduates at a grassroots levelJournal of Usability Studies10.5555/3532703.353270515:1(8-22)Online publication date: 18-Apr-2022
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Das Swain VWilliams SFourney AIqbal S(2022)Two Birds with One Phone: The Role of Mobile Use in the Daily Practices of Remote Information WorkProceedings of the 1st Annual Meeting of the Symposium on Human-Computer Interaction for Work10.1145/3533406.3533416(1-8)Online publication date: 8-Jun-2022
https://dl.acm.org/doi/10.1145/3533406.3533416
Lee MPark WLee SLee S(2022)Distracting Moments in Videoconferencing: A Look Back at the Pandemic PeriodProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517545(1-21)Online publication date: 29-Apr-2022
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Viererbl BDenner NKoch T(2022)“You don’t meet anybody when walking from the living room to the kitchen”: informal communication during remote workJournal of Communication Management10.1108/JCOM-10-2021-011726:3(331-348)Online publication date: 13-Jul-2022
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Koch TDenner N(2022)Informal communication in organizations: work time wasted at the water-cooler or crucial exchange among co-workers?Corporate Communications: An International Journal10.1108/CCIJ-08-2021-008727:3(494-508)Online publication date: 20-Jan-2022
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