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- ArticleJune 2024
Ergonomics for Work-Life Balance: A Systematic Review
Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk ManagementJun 2024, Pages 15–29https://doi.org/10.1007/978-3-031-61066-0_2AbstractIn modern times, work has started bleeding outside of corporate offices. The notion of a routine nine-to-five at a designated desk or workstation has become limited with the advent of non-traditional work cultures and environments. Computers and ...
- research-articleJune 2024
Teacher, Trainer, Counsel, Spy: How Generative AI can Bridge or Widen the Gaps in Worker-Centric Digital Phenotyping of Wellbeing
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 3, Pages 1–13https://doi.org/10.1145/3663384.3663401The increasing integration of computing technologies in the workplace has also seen the conceptualization and development of data-driven and algorithmic tools that aim to improve workers’ wellbeing and performance. However, both research and practice ...
- research-articleJune 2024Honorable Mention
Trinity: A Design Fiction to Unravel the Present and Future Tensions in Professional Informatics and Awareness Support Tools
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 10, Pages 1–15https://doi.org/10.1145/3663384.3663396In recent years, companies massively invested in videoconferencing and awareness support tools to support hybrid forms of collaborative work. Current market solutions feature various augmentations of videoconferencing software based on tracked ...
- Work in ProgressMay 2024
Evaluating How Desktop Companion Robot Behaviors Influence Work Experience and Robot Perception
CHI EA '24: Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing SystemsMay 2024, Article No.: 132, Pages 1–7https://doi.org/10.1145/3613905.3651027Desktop companion robots have attracted increasing attention, yet their application to support office workers requires further exploration. In envisioning the role of desktop companion robots as a helpful “peer” for office workers, we conducted a lab ...
- extended-abstractMay 2024
Leveraging Virtual Reality to Enhance Diversity, Equity and Inclusion training at Google
CHI EA '24: Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing SystemsMay 2024, Article No.: 522, Pages 1–7https://doi.org/10.1145/3613905.3637128Virtual reality (VR) has emerged as a promising educational training method, offering a more engaging and immersive experience than traditional approaches. In this case study, we explore its effectiveness for diversity, equity, and inclusion (DEI) ...
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- research-articleMay 2024
Contrasting Perspectives of Workers: Exploring Labor Relations in Workplace Automation and Potential Interventions
CHI '24: Proceedings of the CHI Conference on Human Factors in Computing SystemsMay 2024, Article No.: 672, Pages 1–17https://doi.org/10.1145/3613904.3642907Many emerging technologies are expected to reconfigure workplaces, and serious concerns have already been raised about their impact on workers, especially those who are already precarious. This study explores what roles designers can play to address ...
- research-articleMay 2024
“It’s the only thing I can trust”: Envisioning Large Language Model Use by Autistic Workers for Communication Assistance
CHI '24: Proceedings of the CHI Conference on Human Factors in Computing SystemsMay 2024, Article No.: 77, Pages 1–18https://doi.org/10.1145/3613904.3642894Autistic adults often experience stigma and discrimination at work, leading them to seek social communication support from coworkers, friends, and family despite emotional risks. Large language models (LLMs) are increasingly considered an alternative. In ...
Investigating the Effects of Self-selected Pleasant Scents on Text Composition and Transcription Performance
CHI '24: Proceedings of the CHI Conference on Human Factors in Computing SystemsMay 2024, Article No.: 280, Pages 1–13https://doi.org/10.1145/3613904.3642445The extensive use of computers for text entry has been linked to increased stress, depression, and sleep disturbances, adversely affecting performance. Recent trends involve using scent diffusers to counter these effects. However, the impact of scents on ...
- research-articleApril 2024
Are Professional Skills Learnable? Beliefs and Expectations Among Computing Graduates
ACM Transactions on Computing Education (TOCE), Volume 24, Issue 2Article No.: 23, Pages 1–25https://doi.org/10.1145/3641551Integrating graduate education with professional skills development is still a challenge. People's beliefs about learning impact their learning processes. Therefore, we need to understand the mindset of graduates to determine best practices for promoting ...
- research-articleMarch 2024
COVID-19 infection risk in face-to-face meetings in an office
Procedia Computer Science (PROCS), Volume 225, Issue C2023, Pages 2392–2401https://doi.org/10.1016/j.procs.2023.10.230AbstractThis study estimates the risk of COVID-19 infection in workplaces using the information on the occurrence of face-to-face meetings detected from the location data of employees in the office. The face-to-face meetings, the number of participants, ...
- extended-abstractFebruary 2024
Future of Workplace Conversational AI-driven Personal Assistants: Promises and Perils
FIRE '23: Proceedings of the 15th Annual Meeting of the Forum for Information Retrieval EvaluationDecember 2023, Pages 133–135https://doi.org/10.1145/3632754.3632939This proposal aims to provide an empirical understanding of how conversational AI-driven personal assistants can operate effectively and ethically in the workplace. In particular, we will carefully design and build a prototype for a new AI-powered ...
- research-articleOctober 2023
BallBounce: Designing Collective Stress-Related Visualizations for Office Workers Using Galvanic Skin Response Sensor
SUI '23: Proceedings of the 2023 ACM Symposium on Spatial User InteractionOctober 2023, Article No.: 67, Pages 1–5https://doi.org/10.1145/3607822.3616417Our modern work environment and society often faces a serious problem of workplace stress which is frequently undetected until it leads to numerous health challenges and negatively impacts productivity. Current research in this field highlights workplace ...
- research-articleSeptember 2023
Focus Time: Effectiveness of Computer Assisted Protected Time for Wellbeing and Work Engagement of Information Workers
CHIWORK '23: Proceedings of the 2nd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2023, Article No.: 7, Pages 1–13https://doi.org/10.1145/3596671.3598571Having little time for focused work is a major challenge of information work. While research has explored computing-assisted user-facing solutions for protecting time for focused work, there is limited empirical evidence about the long-term ...
- ArticleJuly 2023
Gamification in Organizational Contexts: A Systematic Literature Review
HCI in Business, Government and OrganizationsJul 2023, Pages 331–352https://doi.org/10.1007/978-3-031-35969-9_23AbstractGetting engaged organizational environments is a competitive advantage for companies. In these contexts, the use of game design elements seems promising. Gamification is a form of motivational design which, fundamentally, is a means of encouraging ...
- research-articleJune 2023
Can Workers Meaningfully Consent to Workplace Wellbeing Technologies?
FAccT '23: Proceedings of the 2023 ACM Conference on Fairness, Accountability, and TransparencyJune 2023, Pages 569–582https://doi.org/10.1145/3593013.3594023Sensing technologies deployed in the workplace can unobtrusively collect detailed data about individual activities and group interactions that are otherwise difficult to capture. A hopeful application of these technologies is that they can help ...
- research-articleApril 2023
Toward Inclusive Mindsets: Design Opportunities to Represent Neurodivergent Work Experiences to Neurotypical Co-Workers in Virtual Reality
CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing SystemsApril 2023, Article No.: 783, Pages 1–17https://doi.org/10.1145/3544548.3581399Inclusive workplaces require mutual efforts between neurotypical (NT) and neurodivergent (ND) employees to understand one another’s viewpoints and experiences. Currently, the majority of inclusivity training places the burden of change on NDs to conform ...
- research-articleApril 2023
Emotion AI at Work: Implications for Workplace Surveillance, Emotional Labor, and Emotional Privacy
CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing SystemsApril 2023, Article No.: 588, Pages 1–20https://doi.org/10.1145/3544548.3580950Workplaces are increasingly adopting emotion AI, promising benefits to organizations. However, little is known about the perceptions and experiences of workers subject to emotion AI in the workplace. Our interview study with (n=15) US adult workers ...
- research-articleApril 2023
Tips, Tricks, and Training: Supporting Anti-Phishing Awareness among Mid-Career Office Workers Based on Employees’ Current Practices
CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing SystemsApril 2023, Article No.: 621, Pages 1–13https://doi.org/10.1145/3544548.3580650Preventing workplace phishing depends on the actions of every employee, regardless of cybersecurity expertise. Based on 24 semi-structured interviews with mid-career office workers (70.8% women, averaging 44 years old) at two U.S. universities, we found ...
- research-articleApril 2023
Data Subjects' Perspectives on Emotion Artificial Intelligence Use in the Workplace: A Relational Ethics Lens
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 7, Issue CSCW1Article No.: 124, Pages 1–38https://doi.org/10.1145/3579600The workplace has experienced extensive digital transformation, in part due to artificial intelligence's commercial availability. Though still an emerging technology, emotional artificial intelligence (EAI) is increasingly incorporated into enterprise ...
- research-articleApril 2023
"All of the White People Went First": How Video Conferencing Consolidates Control and Exacerbates Workplace Bias
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 7, Issue CSCW1Article No.: 121, Pages 1–25https://doi.org/10.1145/3579597Workplace bias creates negative psychological outcomes for employees, permeating the larger organization. Workplace meetings are frequent, making them a key context where bias may occur. Video conferencing (VC) is an increasingly common medium for ...