Making the break count: An episodic examination of recovery activities, emotional experiences, and positive affective displays

JP Trougakos, DJ Beal, SG Green…�- …�of Management journal, 2008 - journals.aom.org
Academy of Management journal, 2008journals.aom.org
Drawing on the emotional labor and work recovery literatures, we examined the relationship
between workday break activities and emotional experiences and the role these variables
play in the performance of positive affective displays in service interactions. In results based
on data collected from 64 cheerleading instructors via experience sampling, break activities
are related to emotional experiences and positive affective displays. Moreover, supporting
regulatory resource theory, break activities' impact on positive affective displays goes�…
Drawing on the emotional labor and work recovery literatures, we examined the relationship between workday break activities and emotional experiences and the role these variables play in the performance of positive affective displays in service interactions. In results based on data collected from 64 cheerleading instructors via experience sampling, break activities are related to emotional experiences and positive affective displays. Moreover, supporting regulatory resource theory, break activities' impact on positive affective displays goes beyond the effects of emotional experiences. Our findings suggest employees' use of workday breaks can have practical implications for how they feel and perform at work.
Academy of Management