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C$172
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C$173
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Alberto V

Great place

Reviewed Dec 22, 2023
I recently stayed at Blue Villas in Puerto Plata, and overall, it was a memorable experience. The entertainment was outstanding, and I must commend Edwin Hurtado, the DJ, for his amazing skills and excellent English, making the night truly enjoyable. Jesus, a remarkable leader with great English and energy, played a pivotal role in making the night show and my stay exceptional.

While there were challenges with room changes—three in four nights—the staff made genuine efforts to compensate, offering a generous spa discount for my girlfriend and me. Despite the inconveniences, their dedication to resolving issues left a positive impression. I recommend communicating any concerns to ensure a smoother experience.
Date of stay: December 2023
Trip type: Travelled as a couple
Value
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alfredo Mogollón , Director General at BlueBay Villas Doradas, responded to this review
Responded Dec 25, 2023
Dear Valuable Custumer,

Thank you very much for choosing BlueBay Villas Doradas as your new home away from home!

It is a real pleasure to read your comments and know that your vacation experience exceeded your expectations.

We are glad to know that you liked our entertainment program which was organized specially for you to enjoy it. Thank you for highlighting our staff, we will share your comments with all them so they can continue offering a personalized and exceptional customer services.

We look forward to welcoming you again!

Regards,

Alfredo Mogollón

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed December 20, 2023 via mobile

Another wonderful stay at BlueBay. Villas, Playa Dorado in the Dominican Republic. The food is good. The service is fantastic. The resort is still exactly what I’m looking for in a weeklong vacation. Always friendly times around the swimup bar with so many Canadians choosing this spot as their destination. The nightlife wasn’t as exciting as I am used to, but that’s because of the time of season that I decided to travel. It will be much better in March. I don’t think there were even 75 people at the resort all week. My room key stopped working once and it took them two minutes to fix it. My only concern are the purple walkways throughout the resort. They are extremely slippery when wet. Almost as slick as ice. They’ve been this way for a long time so if someone from the resort is reading this, you just need to rough them up somehow. When they’re wet, I simply walk on the grass. Very scary incident last night. I had to come to the aid of someone that had slipped and knocked them self unconscious. I’m heading back in March with a group of friends for their first time :-)

Date of stay: December 2023
Trip type: Travelled solo
Thank 989richr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alfredo Mogollón , Director General at BlueBay Villas Doradas, responded to this reviewResponded December 22, 2023

Dear Valuable Custumer,

Thank you very much for choosing BlueBay Villas Doradas as your new home away from home!

It is a real pleasure to read your comments and know that your vacation experience exceeded your expectations.

We consider your comments as a good opportunity of improvement, our expectation is to have our entire customer back to the resort every year for that reason working on the customer’s reviews and solve is very important for us.

We look forward to welcoming you again!

Regards,

Alfredo Mogollón


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 16, 2023

I really liked the hotel the staff very good service a lot of variety in the buffet the pool area clean the rooms also a beautiful view in the beach area I liked the spa the bartenders very attentive the animation very good their crazy games in the pool the mini golf, the shows, the rock and roll party, especially Kelvin. Edwin, Alfredo and the rest of the guys, excellent work, I congratulate you, we will return for the next vacation.

Room tip: I recomend this resort
Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Ana maria A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alfredo Mogollón , Director General at BlueBay Villas Doradas, responded to this reviewResponded December 17, 2023

Dear Ana Maria,

Thank you very much for choosing BlueBay Villas Doradas as your new home away from home!

It is a real pleasure to read your comments and know that your vacation experience exceeded your expectations.

We are glad to know that you liked our entertainment program which was organized specially for you to enjoy it. Thank you for highlighting our staff, we will share your comments with all them so they can continue offering a personalized and exceptional customer services.

We look forward to welcoming you again!

Regards,

Alfredo Mogollón

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 14, 2023

My friend and I went for a girls trip and we had an absolutely amazing time! Beautiful resort with good food, good drinks, fun activities and shows, and very polite staff. The beach and resort were very clean and well maintained. Special shout out to Edwin, Jesus and Kelvin who made it such a fun atmosphere and made us feel very welcome. Loved all the music and dancing! Definitely want to come back!

Room tip: Volunteer for all the activities! We participated in most of the games and it was SO much fun!!
Date of stay: December 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank Emily H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alfredo Mogollón , Director General at BlueBay Villas Doradas, responded to this reviewResponded December 16, 2023

Dear Emelyh,

Thank you very much for choosing BlueBay Villas Doradas as your new home away from home!
It is a real pleasure to read your comments and know that your vacation experience exceeded your expectations.
We are glad to know that you liked our entertainment program which was organized specially for you to enjoy it. Thank you for highlighting our staff, we will share your comments with all them so they can continue offering a personalized and exceptional customer services.

We look forward to welcoming you again!

Regards,

Alfredo Mogollón

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 13, 2023

Blue Bay Villas Doradas is the best value for money resort I've been to. You can't get better for the money. It doesn't pretend to be anything except what it is-a 4 star resort. The common areas are clean. The rooms outdated but comfortable. Pools and beach are wonderful. The buffet is a buffet....they are all hit and miss as to what you can find to eat to your personal taste. Breakfast had the omelet station for eggs to order and there was always a good supply of fresh fruit. The ala cartes I went to were good. The Chinese EXCELLENT! Italian Good, Grill was Ok. If you want North American style cut of steak pay the upcharge at the grill.
The staff at this resort are all wonderful! They were all helpful, friendly and eager to please their guests. TIP them...they deserve it! The pool bartenders were very good at making drinks and efficient. Beach Bar bartenders were very good as well. The animation team were amazing at getting people involved in activities and having fun, so kudos to each and every one of them. A special shout out to Antonio in the dining room and Pablo at the Black and White Bar for some of the most attentive, friendly and best service I have ever had at any resort.
Small things the resort could improve on: The exercise room has been neglected. There was never any towels or hand sanitizer in the exercise room. The Snack Bar: needs more made to order cooking...burgers and hot dogs shouldn't sit in water partially cooked until someone wants one, and the wings were very overcooked. Beach Towels: you need more towels. There shouldn't be more loungers than towels available.
Overall I would definitely go back to this resort should I ever return to Puerto Plata.

Room tip: The weekends have Dominican people come in from Santo Domingo, and the people like to have fun. It is a little louder Saturday and Sunday
Date of stay: December 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
2  Thank JeffreyRK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alfredo Mogollón , Director General at BlueBay Villas Doradas, responded to this reviewResponded December 16, 2023

Dear Jeffrey Pk,

thank you so much for having selected BlueBay Villas Doradas to spend your holidays.

On behalf of the entire hotel we want to thank you for sharing your comments and highlight each point of improvement, we are working hard to increase our service quality in order to offer a service that exceeds the expectations of our customers.

We want to apologize for the inconveniences you have experienced during your stay. We consider your comments as an opportunity of improvement.
Our expectation is to have our entire customer back to the resort every year for that reason working on the customer’s reviews and solve is very important for us. . So we share all the reviews with our executives staff in order to correct and prevents situations.

We hope to welcoming you back.

Yours sincerely,

Alfredo Mogollón

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 10, 2023

The hotel was great food was good. The pool are nice the beach as well. Just adults was great it's nice and quiet. Thank you to Jesus he was great taking care of us i will be coming back here.....

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Jonathan R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alfredo Mogollón , Director General at BlueBay Villas Doradas, responded to this reviewResponded December 13, 2023

Dear Jonathan:

Thank you for choosing Blue Bay Villas Doradas to spend your holidays, and for taking the time to share your experience. We are happy to hear you have enjoyed your holidays and the services we offer.

We hope to welcoming you back.

Yours sincerely,

Regards,

Emperatriz Cruz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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