Did a 6 night through Transat vacations in mid April. Bus ride from the airport is not the greatest. Construction causes a detour through town. Takes about 1.5-2 hours to get to resort. Resort is in decent condition, and functional. Check in is very busy but the staff did a good job. Rooms weren't ready till after 3pm. Finding the room is a challenge as numbering system is funky. Multiple buildings in an area will start with 1100, but you have to walk around to find the building your room number is in. Not an ideal way to navigate.
Food was pretty good. Some tummy troubles near the end of the trip. Food is somewhat repetitive but it is to be expected. We did the Italian restaurant twice. Booking is in the lobby, 9am, day of. Just line up at the customer service desk, which is closer to the travel rep desks, not the lobby desk. Italian was good the first time, not as good the second time, overall decent. Steak house was always packed!
Bars are busy, but the staff did a good job keeping things going. Drinks are good. Not too strong. Tips are appreciated, but not necessary. Guest patience is though.
Grounds were well kept. We liked the pool to the east. It was quieter and not as busy. Easy to find chairs. Beach was pretty good. Rocky in some spots. Waves come from all angles, so be careful of undertow and rip tides.
Night entertainment was mini disco at 8pm. Fun for the kids but repetitive. Shows at night were unbearably loud. Way too much volume.
Service overall was good. A few exceptions. Tipping isn't required to get service. Unfortunately we did see some over entitled guests treating staff as if they were scum. The guests really make a difference at this resort.
The 1 thing that really made our trip not so good was the weekend. Friday at noon till about Sunday at 3pm, the locals come to stay. What a change, for the worse. The resort triples in capacity, the bars are over run, everything is a mess. The locals are pushy, cut in the food lines. We did as much as we could to avoid everything on the weekend due to this.
Overall, this resort was good value and we would visit again. Maybe just a 4 day during the week trip, unless they stop catering to the local visitors.