Apart from the fact that should not have been consindered as a 4 star, but rather a 3 star hotel, there are some other points I would like to refer to, based on my recent unpleasant visit to this hotel. The only reason for writing this review is that I believe this hotel is an insult towards customers and travellers. Our stay's duration was 7 days and as the days were passing the things did not get any better, on the contrary became even worse. To begin with, our room did not have any internet access and thus I had all the time to move to the reception in order to check my business emails. In addition, the sheets were not extremely white-clean and room service did not visited the room for a couple of days without any reason. Furthermore, the sound isolation was really bad. Moreover the toilet rubbish bin was broken from the beginning and althouth reported several times never got replaced. The response time of the reception was extremely slow and the staff generally speaking was quite rude. Last but not least, the worst thing that happened was this one time that the room service did not visited the room and the toilet paper run out, after my request and delay of 30 minutes and a second call to the reception, one of the staff opened the door and entered without even knocking! Because I would not like to refer to only negative issues, althouth these seem to remain in memory, the hotel had rich breakfast, really spacious bathroom, reasonable pricing, it is near the centre of the city, but apart from these nothing special. Based on my personal experience, I would NOT recommended it under no circumstances!
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