Tercera

Tune in for the most recent roundtable on AI Knowhow podcast focusing on Client Retention in the AI Era. Our CEO Chris Barbin Barbin, joins David DeWolf CEO of Knownwell and Ted McKenna of DCM Insights. They break down how AI will factor into client retention in B2B professional services in the months and years ahead. Check it out: https://knwnwl.com/3W46fG9 #AI #podcast #artificialintelligence

Rivalries are a powerful catalyst for motivating teams to work harder, and for cementing loyalty in a client and partner base. If you’ve been in the tech sector for a while, you might remember the PC war between Apple and Microsoft. Or the browser war between Netscape and Microsoft. Or the mobile war between Apple and Google. Or the CRM war between Oracle and Salesforce. Tech’s newest rivalry is Snowflake vs Databricks, which was on full display in San Francisco last month where both held their annual user conference. Our partner Michelle Swan covers what that rivalry means for consulting partners in those ecosystems, and predicts who might win the high stakes war for data and AI. Read more here: https://hubs.ly/Q02DW4Qx0

Calling all Services Leaders! 📢📢📢 It's that time of year and we want to hear from you. As part of our 2024 Tercera 30 research, we are thrilled to partner up with G2 this year to conduct a survey on how IT services’ firm leaders feel about their partnerships with various software companies. Your answers will be kept confidential. Any specific answers attributed to you in our final research report will be credited anonymously. As a thank you for your time: 📑 All qualified respondents will receive an advance copy of the Tercera 30 research report prior to its general release to the public this Fall. ☕ The first 100 qualified respondents will receive a $10 Starbucks gift card. Take this short survey: https://hubs.ly/Q02DDTnT0 #Tercera30

When worlds collide - it doesn’t get much better! Last night, we had the chance to gather the local Tercera network in Chicago for our very first Community Connections event. As a remote working company, we love getting our internal team together in-person on a quarterly basis. And when you have an incredible group of advisors, colleagues, partners, and friends that live nearby, we thought, let’s have them join us! It was amazing to get so many smart, talented, fun people together all in one place. The conversations - and of course the tequila - were flowing. Thank you for all those that were able to come along! Latané Conant (she/her) Casey Foss Ankur Mathur Saideep Raj Matt Richards Mark Rickmeier Gaurav Issar Marc Talluto Chris Conant Reem Seghairoun Julie Barker Rich Lyons Hiral Chandrana Maggie Nolan, CPA Vince Panozzo Jeremy Lynch

You’ve pulled it off! You’ve successfully completed an M&A deal. After hundreds of hours devising an M&A strategy, evaluating targets, and completing due diligence, it's time to start capitalizing on all those goals and synergies you laid out in the original business case Phew. Now is when the real work begins. It’s time to make the marriage work. If you thought finding and evaluating a target was difficult, just wait for what happens when you try to get two organizations to collaborate harmoniously and profitably. Darshan Deshmukh, an operations executive and Tercera advisor, who has helped lead half a dozen M&A integrations across large services firms and small, public and private, shares his lessons learned and experiences in the third and final blog of our M&A series. Click here to master the art of integration: https://hubs.ly/Q02CF-vg0

Our friends at G2 just published their annual Buyer Behavior Report! More than 1,900 B2B software buyers were surveyed to understand their plans, behaviors, and attitudes on everything from AI and security to how they purchase and work with service providers. The good news is that most buyers seek service assistance early in the purchasing journey. More than a third (38%) say they start considering service providers during the research phase for purchasing software, and about one-quarter (24%) say they begin considering service providers even earlier during the discovery phase. The not so good news - only 42% say they’ve actually worked with a third-party implementation service provider. To learn more, you can find the full report here: https://hubs.ly/Q02CnJ-W0 #G2BuyerBehaviorReport

Congrats to our friends at Orium for their acquisition of Gluo, who has been their strategic partner in LATAM for more than a year. Can't wait to see what you do together!

Conference season continues in full swing! This week was Snowflake Summit in San Francisco with about 15,000 other attendees. We loved seeing the Hakkōda team in their element, and celebrating their win as Snowflake's Healthcare and Life Sciences partner of the year!

Lisa Burton and Philip Gronstedt will be attending Data + AI Summit by Databricks next week in San Francisco! If you want to meet up and will be there, please reach out to them directly on LinkedIn. #DataAISummit

We're thrilled to announce Tercera's newest Advisor -- Chris Cali! Chris is the former Co-founder and Managing Partner of Spark Digital, a technology consulting and software engineering firm specializing in the Communications, Media and Technology industries. He is a serial entrepreneur with two successful exits of technology product and services companies, and is an expert in the media industry and building/scaling delivery teams in Latin America. He was a Techstars Cloud mentor, active investor, Renaissance Executive Forum member, and board member of the Elm Project, a summer camp for underserved youth with Sickle Cell Disease in the NYC tri-state area. We can't wait to see the value he will bring to support our portfolio! Learn more about Chris here: https://hubs.ly/Q02yNCPZ0