Changing the maximum guest occupancy for individual rooms or units

You can change the number of guests that can stay in a room or unit at any time. This will affect future bookings and reservations, so please check your upcoming bookings and make sure you’ve got the correct availability. You’ll also need to change your rates accordingly, where applicable. Keep in mind that the price shown for a room or unit is based on the bedding options you’ve added to it.

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Changing the maximum occupancy of a room or unit

 Follow these steps to change the occupancy for a room or unit:

1. Log in to the extranet
2. Click on Property
3. Depending on your property type, select either Property layout or Room details
4. Find the room or unit you want to update and click Edit
5. Under Occupancy update the Total occupancy with the number of guests that can stay in each room or unit
6. Click Continue to save

To attract more bookings from families, consider extending room occupancy with cots, which are essential for many families with infants.

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Adding availability and prices for cots

Adding cots gives you flexibility to adjust your room occupancy depending on guest needs and improve family bookings. Cots are essential for many families with infants, which make up the highest volume of family searches on our platform. Cots give these families the optimal number of beds and price. 

By adding cot availability and prices in the Policies section, you can improve the visibility of your rooms/units. When a family with an infant searches, your rooms with cots will be displayed with special tags and a higher ranking. In return, you have an increased chance of getting more family bookings.

If your property has multiple rooms, this can also optimise your room allocation for different guests on our platform. For example, while smaller rooms with cots will be a more appealing option for families with infants, larger rooms with extra beds will be available for group bookings. 

Here’s how you can add and set prices for cots and extra beds:

1. Log in to the extranet
2. Click on Property and then click on Policies
3. Under Children & extra beds, go to the Extra bed and cot options section and click on Edit
4. Add how many cots and/or extra beds you can provide per room or unit
5. Set your prices and age restrictions for cots. Free cots will be displayed to guests in the search results
6. Preview your policies and click on Save

Please note that information about cots as room amenities won’t impact the search results, so be sure to add it to Policies. 

Adding prices for extra beds

If you’ve added extra beds to a room or unit, you can adjust the room or unit’s price by following these steps:

1. Log in to the extranet
2. Click Property and then select Policies
3. In the Children & extra beds section, click Edit under Extra bed & cot options
4. Add the number of cots and/or extra beds you’ve added to each room or unit type
5. Add any price or age restrictions you have, as well as extra bed policies
6. Click Save