Banff Inn
501 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9 Canada
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About
4.0
#17 of 33 hotels in BanffLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
See why so many travelers make Banff Inn their hotel of choice when visiting Banff. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. Banff Hotel is a family-friendly hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests. The hotel features a 24 hour front desk and baggage storage. Given the close proximity of popular landmarks, such as Surprise Corner (0.3 mi) and St. Paul's Presbyterian Church (0.5 mi), guests of Banff Inn can easily experience some of Banff's most well known attractions. When you’re feeling hungry, be sure to check out El Toro Restaurant, which is a Spanish restaurant that is popular with locals and out-of-towners alike. Should time allow, Buffalo Nations Luxton Museum and Banff Park Museum are some popular natural history museums that are relatively easy to get to. We’re sure you’ll enjoy your stay at Banff Inn as you experience all of the things Banff has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Hot bath
Bar / lounge
Hiking
Skiing
Spa
Car park
Wifi
Restaurant
Breakfast buffet
Vending machine
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Room features
Air conditioning
Room service
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English
Location
501 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 68 out of 100
68
Calgary Intl Airport
108.8 km•
See all flights
Rental Cars
61 Restaurants
within 1 kilometer
Reviews
4.0
1,287 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Banff Inn is often commended for its satisfactory amenities, including the convenience of free parking and a well-kept pool area. While the rooms are noted for their spaciousness and cleanliness, some guests have mentioned the need for improved lighting and updates to the decor.
Its location is appreciated for being within walking distance to the heart of Banff, despite being on the outskirts. Guests enjoy a comfortable atmosphere, with cozy beds and scenic views, though opinions on value and service are mixed, with some citing the hotel as overpriced and experiencing occasional lapses in service.
Location
Convenient
Atmosphere
Comfortable
Rooms
Spacious
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
We recently stayed at the Banff
inn and we couldn’t have picked a better spot. There was a garage for parking, a restaurant downstairs for breakfast (our only complaint there was the the potatoes were so perfect one morning- and the next day, completely undercooked), the room was a perfect size for 3 girls, and the location was great for exploring downtown Banff. Our first night we asked for 3 wine glasses and they brought them right up to us. Also, if you’re skiing or snowboarding you can rent from a local shop and they will
Be delivered to the Inn, stored there, and someone will
Pick them up for you. Would
Definitely recommend!
inn and we couldn’t have picked a better spot. There was a garage for parking, a restaurant downstairs for breakfast (our only complaint there was the the potatoes were so perfect one morning- and the next day, completely undercooked), the room was a perfect size for 3 girls, and the location was great for exploring downtown Banff. Our first night we asked for 3 wine glasses and they brought them right up to us. Also, if you’re skiing or snowboarding you can rent from a local shop and they will
Be delivered to the Inn, stored there, and someone will
Pick them up for you. Would
Definitely recommend!
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A basic hotel very clean and friendly staff, a warm hot tub with sauna and steam room as well, the staff didn't turn on the sauna or steam room so you had to wait a long time for the sauna to heat up would be a nice gesture for them to turn on around 4pmm as skiers returning from slopes. Our room was ok but the big disappointment was the lack of central heating the bathroom/toilet was cold. To warm the room up you have to use a wall mounted ac unit but who wants to here a noisy fan starting and stopping all-night so we had to turn the heating up full prior to getting in bed then turning the ac unit off till we got up the next morning. the Pizza bar down stairs served good food we tried the 12" pizzas but found them too big for us so next we had 10" which were just right all in all a good budget hotel spoiled by the room heating arrangements.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Booked a room for 3 adults and one child in a room that slept 6. We added two more upon arrival and were charged $15 extra per person. The room stated it slept 6 but when booking, they base the price on 3 adults. A bit misleading. Check in staff would not waiver from the added charge. After paying the additional $30, for room amenities etc, we had to ask twice for extra said amenities.
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Review collected in partnership with this hotel
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for 1 night and it was enough for us to move to another hotel. We paid for 2 rooms at $200each for 1 night when we asked for a king bed instead of the 2 doubles we were advice the cost would be an additional $250. When we asked about the pool we were told its closed. Parking was also an issue we found no parking stalls underground so we were advice to park in the street which we had no luck. However, the worst part was we found 2 blood spots on the pillow case.. please check you pillow case I was so disgusted. The pizza restaurant had good service besides only having only 1 male server . The location was also good.
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Review collected in partnership with this hotel
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was pretty disappointed by this stay. I paid a huge premium ($300 vs my normal hotel stay of less than $100) because it was my wife and I's anniversary. We were greeted by an OK building I suppose. They talked about the whirlpool on my way in but this wasn't very appealing. How romantic is it to share a whirlpool with a full hotel of guests?
The room was disappointing in that our window was a narrow view of the parking lot that had a bus parked in front of it. No view for us. Also, there were no heavy curtains only light see-through curtains. This meant that people could have seen us if the bus moved and in the morning we were greeted by harsh light at 6 AM. The AC was underpowered and we spent most of the night too hot. Finally, in the morning there was no breakfast. I would have rather stayed at a Super 8 for 1/3rd of the price.
Oh, and the alarm clock went off at 6 AM and was super bright. Couldn't figure that out either.
The room was disappointing in that our window was a narrow view of the parking lot that had a bus parked in front of it. No view for us. Also, there were no heavy curtains only light see-through curtains. This meant that people could have seen us if the bus moved and in the morning we were greeted by harsh light at 6 AM. The AC was underpowered and we spent most of the night too hot. Finally, in the morning there was no breakfast. I would have rather stayed at a Super 8 for 1/3rd of the price.
Oh, and the alarm clock went off at 6 AM and was super bright. Couldn't figure that out either.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at the banff inn with a friend for 2 nights as we were going snow mobiling . we was ment to check in at 4pm but arrived early and the staff at the front desk let us check in at 2.30pm . The rooms was really comfy and clean the beds was so soft and cozy felt like you did not want to get out of them . you had a mini fridge and a coffee machine. the bathroom was very clean the shower was quite powerful and nice and hot . We went out for the day and when we got back the beds was made clean towels and new coffee pods. The hotel has a restaurant on site , the menu is not that vast but there is nice food on it , The only thing about the restaurant is it is only open from 5pm until 11pm . I dont usually go to banff but if i do then i will stay here again , Its a very nice hotel
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Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I went there during the COVID pandemic. The room was good, but the carpet and curtains seem to be a bit old and not well cleaned up. I don't like carpets, actually, I hate carpets and I don't get the point of having something in your room or apartment that accumulates so much dust, mites, mold, bacteria, and dirt. The air conditioner was a bit noisy. The bathroom looked renewed. The restaurant was closed. There is a parking spot under the building, but spots are very few.
Positive: bathroom was renewed
Negative: carpet and curtains
Range 0 – 10 where 0 is terrible, 5 is good and 10 is excellent.
Cost: 8
Environment: 6
Customer service: 6
Service or Product: 7
Washroom conditions: 6
Exclusive female/women washroom? N/A
Overall cleaning conditions: 6
#RafaelCasteloRecommends
Positive: bathroom was renewed
Negative: carpet and curtains
Range 0 – 10 where 0 is terrible, 5 is good and 10 is excellent.
Cost: 8
Environment: 6
Customer service: 6
Service or Product: 7
Washroom conditions: 6
Exclusive female/women washroom? N/A
Overall cleaning conditions: 6
#RafaelCasteloRecommends
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Date of stay: March 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very accommodating staff, clean room and Carlito's restaurant within the hotel is very convenient. Location is perfect, just within the town. The underground parking is very safe. For sure will come back again.
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Review collected in partnership with this hotel
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Banff Inn is my go to hotel in Banff. The location of this inn is perfect as it is walking distance to nearby shops, restaurants downtown and bus shuttle pick ups going to Norquay, Sunshine Village and Lake Louise (ski big 3). The rooms are clean, big, has comfortable bed, nice hot tub, etc. Elmer is amazing and a true gem and one of the reasons why I keep staying at this inn along with other staff/employees. I would stay here again and again!
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I picked this hotel because they are one of the handful hotels that’s reasonable priced who had air-conditioning in their rooms. The room itself is okay. It’s a little bit of a walk to Downtown but still very doable. There’s some parking in the basement but it’s first come first serve. The hotel restaurant did not seem very appealing but lots of restaurants nearby.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We didn't have a car either and used Brewsters to get between our destinations
Hi there - yes our room did. It was in a alcove near the room entrance.
Besides Tooloulous (long queue usually), many second choices in town everywhere but there are two I would recommend: Melissa's missteak and Coyotes southwestern grill
Melissa's Mistake!
There was a very small sitting area as the lobby is not very large.
Can't remember whether a fireplace was in the loby, sorry!
"Carparking is offered but can get full. As the hotel is a 10 minute walk from the centre, free roadside parking is available."Read full review
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PRICE RANGE
C$267 - C$533 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banff hotel banff, banff inn
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
99
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Banff Inn
Which popular attractions are close to Banff Inn?
Nearby attractions include Tunnel Mountain Trail (1.1 km), Banff Avenue (1.0 km), and Whyte Museum of the Canadian Rockies (1.2 km).
What are some of the property amenities at Banff Inn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Banff Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Banff Inn?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Banff Inn?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Banff Inn?
Conveniently located restaurants include Zyka Elevated Indian Restaurant, Bluebird Wood-Fired Steakhouse, and Hello Sunshine Banff.
Are there opportunities to exercise at Banff Inn?
Yes, guests have access to a sauna during their stay.
Are there any historical sites close to Banff Inn?
Many travellers enjoy visiting Cave and Basin National Historic Site (2.6 km), The Luxton Home Museum (0.9 km), and Old Crag Cabin (1.0 km).
Does Banff Inn have any great views?
Yes, guests often enjoy the mountain view available here.
Is Banff Inn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.