overall good.was cobwebs along the ceiling that probably should have been swept down. bed was hard. staff very friendly and helpful. and it was quiet. so nice place.close to restaurants and shops. parking garage was very clean and i felt safe leaving my vehicle there.
Right on Banff Ave this hotel is convenient and comfortable. The rooms are a large size. Coffee and a fridge are additional conveniences. Staff is very friendly and helpful. Underground parking is also very convenient. Rates are reasonable.
I stayed at the banff inn with a friend for 2 nights as we were going snow mobiling . we was ment to check in at 4pm but arrived early and the staff at the front desk let us check in at 2.30pm . The rooms was really comfy and clean the beds was so soft and cozy felt like you did not want to get out of them . you had a mini fridge and a coffee machine. the bathroom was very clean the shower was quite powerful and nice and hot . We went out for the day and when we got back the beds was made clean towels and new coffee pods. The hotel has a restaurant on site , the menu is not that vast but there is nice food on it , The only thing about the restaurant is it is only open from 5pm until 11pm . I dont usually go to banff but if i do then i will stay here again , Its a very nice hotel
Excellent the room was clean and comfortable. I enjoyed the spa and especially the steam room. The staff was always helpful and the rooms were cleaned daily. It was nice to have food and drinks available on site as well.
We stayed here for a few days as part of a family trip. Great check in, we arrived very late due to flight delay but were seen to quickly and rooms sorted. The hotel is in a great location and the rooms and views were perfect. Definitely recommend
