We have just returned from staying at this fantastic property and I felt compelled to submit a review. Before you read further, there are two things you should know 1) before booking this hotel I spent HOURS and HOURS reading the reviews for the huge number of hotels in Barcelona (so if you're a trusting soul, just read this review and save yourself the time :) ) and 2) I'm ridiculously fussy (in a good way though...lol). This hotel was probably one of the best hotels I have ever stayed in throughout then world - I travel lots for work so have a good base to judge from). In Barcelona you are certainly not spoilt for choice, which makes a decision very challenging.
The two receptionists we met, Marta and Dafne were just awesome and made us feel very welcome immediately. They were always both very sweet to my daughter, who can be a chatterbox. Once checked in we were taken on a tour of the property to introduce us to the various facilities and then escorted to our room. Most places might point you to the lift if you're lucky. They even gracefully indulged us in our meagre attempts at speaking spanish. The property itself is divine, with gorgeous architecture and interior design. There are lots of various rooms on the ground floor to relax, eat, lounge etc..
Here's what you need to know:
1. I booked directly with the hotel. The team were very responsive, helpful and tolerant of my 1001 questions. We stayed 2 nights initially, and then returned for one night after spending 5 days in Costa Brava.
2. The rooms are lovely. We booked a Junior Suite specifically because I wanted a separate area to put my 5 year old daughter to bed, so my husband and I could lounge in the room or sit on terrace. We were upgraded to a Suite (XL) for the first stay and then to an Apartment (!) for our final night. Very spoilt and very lucky. Both rooms were absolutely amazing and clean, spacious and well appointed.
3. The hotel offers a free mini-bar service (non alcoholic beverages) both in your room and throughout the hotel (also provide cakes and biscuits). Alcohol is also available on a honor system based on consumption on ground floor. There are also a number of Nespresso machines throughout the property where you can help your self to coffee.
4. The breakfast is really lovely. Good selections of cereals, meats, breads, fresh fruit, cheeses etc.. Certainly more than enough to start the day. Staff here were great too.
5. The pool itself is small (but more than adequate unless you want to swim laps), but the outdoor area is lovely (and huge) with pool lounges around the pool, and day lounges spread throughout the garden (which is also beautiful). There is a free mini-bar service here also, towels provided too.
6. WiFi great both in rooms and throughout the property, including garden and pool area.
7. Uncover parking if you need it
8. The hotel is located in a small, what I'd consider up-market suburb, Les Torres. This was the one apprehension I had when I booked as I was concerned it might be too far out of the action. Not so at all! In fact, I loved the location (we walked the streets to take in the atmosphere and architecture of the suburb). The metro is a short walk (and easy for a public transport avoider like me) to navigate to anywhere in the city. We also caught cabs a few times from various places (Las Ramblas, Gothic Quarter) etc., and it was never more than 8-10 euro. Having not been to Barcelona before I really had no idea of the layout of the city. I thought the location was perfect for us. Having said that, if you're young (I'm early 40s but young at heart) and want to be in the thick of the hustle and bustle and noise, then this is not the right location. However, I loved being able to retreat back here after the craziness of the busier areas to somewhere quieter. Suited us perfectly. Most important point here is it was not hard to get to the major sites, etc., at all. Taxis are quick to the hotel when booked too!
9. The room service menu is limited compared to some large hotels but it is a great selection, and lets face it, most guests would rarely eat in the hotel at night. We got stuck on our second night when our daughter refused to wait up after her siesta and we spent a lovely night in. Limited, yes; delicious and good value, definitely.
10. Lovely little shopping strip with restaurants, supermarkets (and an amazing organic one...like I've never seen before) are just a 10 minute stroll away (with small child if you had one in tow like us)
11. They also provide electric bike hire from the hotel, will book tickets for you for the sites, taxis, change your pillows, etc., etc..
In short....BRILLIANT experience and will absolutely stay at this hotel again when we return to Barcelona!
Thank you Marta and Dafne for giving us a wonderful experience. My very best to you.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.