I have to say I was most disappointed , having stayed there in the past , but also looking for an alterative as the Heimat has now closed down
Reception staff were delightful
Room was Ok , very clean and very swiss , which is perfect , but the shower !!!! it is dirty , dated and dangerous , every time I tried to turn around the shower control moved , so I was either faced with freezing water or boiling water , really not pleasant at all
But the biggest issue was the restaurant
Firstly to say the younger gentleman that was on that evening was great , helpful and did his job well
HOWEVER the older gentleman ruined our evening
We ordered a salad to start with , which arrived and looked lovely and fresh , but we had literally had it put in front of us for about 90 seconds I would say , and the older gentleman brought up our mains , I thought he had made a mistake and looked at him , and said we had only just received our starters , which at that point he just popped them on the side of our table and turned and left
No apology , no taking them back to the kitchen , just put them down and turned around
We had no choice but to disregard our starters , move our mains plate our self and start eating to avoid them getting cold
The worst service I have received in a very long time , in fact I don't think this has ever happened to us before
I did mention it to the receptionist , who was equally appalled , and said she would pass the comments on , I expected an email at the very least , but nothing

Love the old school vibes from the 1700s building. The staff was awesome and very helpful. The restaurant had some yummy food, day or night. Breakfast was enough to fuel you up for a full day of adventures. Of course, the great coffee may have also helped. Then, the dinner was off the charts. We liked the quiet and cozy atmosphere, as well as the views towards the mountains. The bus can help with travel from the train station. But, the quick walk up the hill isn't all that bad.

Booked here as close to rail for mountains and town (10 minute walk), plus it looked quaint with good rooms. Price comparable with many as Switzerland is still most expensive country to visit in Europe, reflecting domestic high salaries (maybe 3x that of UK or France). Initial impression not great, as another elderly guest was rebuked at reception when she complained about stairs (a lot) and was told she should have read before booking, no offer to carry baggage. Sort of set the tone for us. A take it or leave it attitude to service? However, chap was polite with us, gave us keys basic ideas, and we paid, as asked, before even seeing room, another no no for us normally. We told him we'd not have breakfast next morning as we were on 1st train up into the mountains. Room turned out to be not that bad, shower room a bit of a pokey after thought. Spotted a nice sharp damaged base to mirror above water glasses, before we cut knuckles on it. Needs replacing. It is an old building, but somebody ought to nail some floorboards down after maybe doing some sound insulation between, as every step on floor above and round about is very very loud, meaning you sleep late and wake early. Some stains on carpet in various places. Having traveeled all day, we opted to eat first night at half board, but wine, coffee and water is all added on at £50!! 2nd night we ate out, and had an uneventful but noisy nights sleep in the creaky ship style room both evenings. Breakfast was good on 2nd morning, even some cooked bacon and eggs - good for Brits. On leaving, reception would not deduct the 2 breakfasts we didn't have, (and which we said on arrival we didn't want) from the meal "extras" we did have and want (and which we thought would be included), which seemed highly unreasonable, if not totally intransigent and so left a feel of being pick pocketted, as their rooms and prices are not at the cheap end, nor top drawer as in photo on site. Dinner staff were impeccable, if a tad over attentive, the meal was also very good food, so no complaints there except at 40+ per person wine and coffee (and certainly water) should really be inclusive as is our experience most everywhere in France on priced "menu" perhaps not en carte. So, not our happiest stop over ever, we felt like minor inconveniences at times, not entirely value for money, hence the average score. Probably would not go back.