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About
4.0
#286 of 510 hotels in Barcelona
Location
Cleanliness
Service
Value
El Hotel Gótico Barcelona , ubicado en pleno centro de la capital catalana, en el Barrio Gótico , es un completo y elegante hotel. A sólo 2 minutos a pie de la Catedral de Barcelona, cuenta con todos los servicios que necesita para una estancia perfecta.
El Hotel Gótico Barcelona está junto a la Catedral de Barcelona y en el corazón del Barrio Gótico. Cuenta con una excelente comunicación en transporte público: muy cerca de La Rambla, a sólo 50 metros del metro Jaume I y rodeado de varias paradas de autobús que le ayudarán a llegar rápidamente a los principales puntos de interés de la ciudad.
En las proximidades de los monumentos más importantes de Barcelona, el Hotel Gótico Barcelona dispone 81 habitaciones elegantes e insonorizadas , con aire acondicionado y televisión de pantalla plana vía satélite.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Classic
Languages Spoken
English, French, Spanish, Catalan and 1 more
Location
Jaime I, 14, 08002 Barcelona Spain
Name/address in local language
Hotel Gotico
452 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Pro’s - fantastic location!! Loved being so close to the Gothic Quarter!! Perfect for seeing all the sites & tours.
Staff were very pleasant!
Con’s - So Noisy!!!!!
we were on the 1st floor & the street noise was very loud!
Our room also had really noisy plumbing pipes in the walls. Every time the room above us used their toilet or shower we could hear it very loudly in our room often waking us up during the night.
We could also hear our noisy (but very lovely) neighbours in the next room. They enjoyed the late nightlife of Barcelona. Not so great when they would return to their room very late in the early hours of the morning while we were sleeping & wake us up.
We were also very disappointed when we went to have breakfast (8am) to be told it wasn’t included in our booking even though we had travel documents saying it was included. When we approached reception about it, we were told we had to wait till 9am so they could contact their main office to clarify our booking. We had a tour booked in & couldn’t wait an hour. The staff member we spoke with was very polite about it but we were very annoyed!!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GARGALLO, Director de Relaciones con Clientes at Hotel Gotico
Responded Mar 18, 2020
Dear Customer. We are delighted that you have chosen our hotel and have left such a good experience. We work to make our clients happy and our greatest satisfaction is knowing that our objective has been met. We hope to welcome you back to our hotels in the near future. Anna Ruiz. Customer service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cant fault the location of this hotel at all, its a 5 min walk from la ramblas, right near the metro stop, steps away from coffee houses and restuarants and the shops.
The room was a nice room, we were put on the first floor, a quick sufficient check in and payment of city tax we were given our keycard to the room, we had 2 single beds pushed together and a single bed seperate, a wardrobe for clothes and a safe ( that we had to work out for ourselfs) to put cash and belongings in.
The bathroom consisted of a bath with a shower above..
The room and hotel was nice and clean, staff were good, most were brill, a couple on reception were polite , staff in the breakfast room were great and really friendly
Breakfast was good, hot and cold food and surprisingly very good sausages.
Id of given the review a 5 but because we were only on the first floor and facing the fromt we had a lot of noise from people passing and being loud and a truck passing ( poss binmen) around 5.30am. But the hotel have no control over this.
id deffo reccomend the hotel and would 100% return next time im in barcelona.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ELIA BUEN, Dueño at Hotel Gotico
Responded Nov 16, 2022
Dear Customer, Thank you very much for taking the time to share your opinion with us. We are extremely pleased to know that we have contributed to making your trip an unforgettable experience. Anna Ruiz. Customer service.
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Located in the gothic quarter, the hotel is great for sight seeing. It is a stones throw from Jaume l metro station and 100 meters from the hop on hop off bus stop. The street the hotel is in leads to La Rambla. The rooms have air con and heating which works and the beds are comfy. Our room had a shower room which was fine. (The shower was not a power shower) There is a safe in the room and you can get the key from reception for free. We had a fridge too but it didn’t work. There is a roof terrace which I was really looking forward to using but it was not available during our stay. I got various stories from staff from ‘the door was being fixed’ to ‘it is open - just try again’ but it was not open at all during our stay. Plenty plug sockets and free wifi available.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ELIA BUEN, Dueño at Hotel Gotico
Responded May 17, 2022
Dear Customer, Thank you very much for taking the time to share your opinion with us. We are very pleased to know that we have contributed to making your trip an unforgettable experience. Anna Ruiz. Customer service.
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* The view from room 110 is into a shaft with some A/C units and toilet pipes. So you can hear a lot of flushing, you get almost no daylight, and the air is somehow smelly. * The safe in the room was not working. When we tried to lock it, it said 'bad PIN'. * The bathroom missed the floor towel (they added it after the 2nd housekeeping). And the shower gel provided is making the skin very dry, I personally have slightly more sensitive skin so I had to buy my own. In a 4* you expect higher quality cosmetics. * The room is not very spacious - for example, there is a luggage stand provided, but if you put your suitcase on it, you can only have it in the space where it partially blocks the door to the bathroom (other possible places would block the closet or the 'balcony' door). * The breakfast was ok, but every day was the same. If you spend 7 nights in the hotel with not even a slight change in the buffet offering, it turns into suffering. And the first day we saw a cockroach in the breakfast room, which raises some questions about hygiene standards.
The "bed" story
* After arriving in our room, we saw two separate (twin) beds and went to reception to ask for one large bed (double). The reception clerk told us today there are no other available rooms, but he will make a note, and we should get back the next day to ask for a room change. * The next day (as instructed), we asked the receptionist if it would be possible to resolve our request. He told us to pack our belongings, and after 2 PM we should have them moved into another room and we'll be given access to it. * At the mentioned time we came back to the hotel and asked the receptionist where should we go. He said there is no room change but they changed the bed in the room. It was surprising to hear the hotel would change the furniture, but we went to the room expecting some change. There was no change, and the room looked the same (only it was cleaned as part of standard daily housekeeping). * So we returned to the reception asking what happened, and the clerk informed us that they can not change the bed or something like that. Here I must mention that the level of English language of receptionists was very bad and we just lost the willpower to ask more questions and accepted two separate beds. * We went back to the room. After several minutes somebody knocked on the door. It was a cleaning lady asking something in Spanish about beds. I speak no Spanish, she spoke no English, so she called reception on the phone and they told me they will now change the beds. Of course, I agreed. Lady then went away. * Another couple of minutes later the reception called again, that they will NOW change the beds. I have no idea why they still called as we were waiting for the action to happen. Then, the lady from housekeeping came and changed the bed sheets from 2 smaller to 1 large, which made the two beds (more or less) stick together. During her activity the receptionist called again, that we should not be in the room whilst she is changing the bed sheets, which we didn't understand why - there was enough space without us stepping out of the room and also she was almost done when the receptionist called.
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Date of stay: August 2022
Location
Cleanliness
Service
Room Tip:Do not accept room 110
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If I could rate it 0 starts I would, the service at this hotel is absolutely appalling. We arrived on Sunday @3pm and was given a room that we didn’t book, we then called reception up to our room. We contacted them 3 times and on the 3rd they finally came to our room. We were told ‘because you’ve touched things we can’t move you’ baring In mind we hadn’t unpacked anything we just walked in the room with our cases. After not being given much choice we had to stay in the room we were given even though we expressed our disappointment. After a long day of travelling and going out exploring we arrived back at our room at 9:30pm, when getting into bed we noticed a brown mark (who knows what it was looked like human soil) on the white sheet. I went straight down to reception and he looked at me like I was crazy and told me it was balm from the bed???? This mark was under the covers not anywhere near the top of the bed. I then said I wanted new sheets and in an annoyed voice he said ‘okay when my colleague is back I will bring them’. We then waited over 45 minutes in our hotel room for the new sheets to come, shock they didn’t turn up, baring in mind we had to be up early for an activity the next day. My partner then had to go down a second time and they said ‘there’s nothing they can do’. We then had to share a single bed for the remaining of the night and woke up with back pain due to lack of space. We then left the hotel the next day and came back after our room had been ‘cleaned’. No fresh bed sheets, no fresh towels and after a shower we could clearly see writing on the mirror which previous people had wrote on and house keeping hadn’t cleaned it. After all of this the individuals at hotel reception were rude, didn’t greet us when we came in, very blunt when we asked for help ordering a taxi and hardly looked up from the computer screens. Although this hotel is a cheaper option and you’ll only be sleeping I would suggest staying at another hotel to cause less stress and for you to be able to enjoy your holiday.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was our first visit to Barcelona. We had 3 days there prior to boarding our cruise on January 2, 2024. Loved this hotel. Great location in the middle of the Gothic quarter. Very walkable and interesting place, near Plaza Jaume, lots of restaurants and stores within walking distance. Hotel breakfast (12 euros) was a big buffet with all essentials (eggs, cereal, yogurt, several fruits and juices, coffee machine with many flavors) as well as several cheeses and cold cuts. Fast, efficient service. Our room was very convenient, good mattresses, many lighting options. USB outlets would have been nice. Solarium on the 5th floor is nice but it closes at 9, so we could not celebrate the New Year there. The room was cleaned and made up daily, which was a nice change from American motels which had cut back on such services since the pandemic. Highly recommend this hotel.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Norma A Customer Service, Otros at Hotel Gotico
Responded Jan 2, 2024
Dear customer, Thank you very much for your rating and for your detailed comments, positively mentioning many aspects of our hotel. We are pleased to know that we exceeded your expectations, and you had a pleasant stay with us. We appreciate your recommendation. We would be delighted to welcome you again if you decide to visit us. Regards,
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My friend and I came over for a couple of nights and have met this Armenian manager who wasn’t quite nice . First he tried to make us pay extra for the taxes and calculated 45 euros for 3 nights , and then it appeared that he charged us for an extra person who meant to be paid up front . Now the question: if I want to bring anyone for a drink to my room I have to pay ? Well , one more thing : how about 24 hours break between anyone can occupy the same room ? We left some stuff and needed to get back when we’re told that someone is already in there ! Rules or regulations? Lies or promises? You can’t provide good service to your customers then you have to change the management! Will never recommend
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Date of stay: August 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Was initially concerned after reading the reviews, but everything was good. We travelled with family our rooms were next to each other 303/304, lovely shower room, very comfy beds, Air conditioning worked perfectly, we also had a small Balcony. There was a fridge but no tea making facilities, Breakfast was a good selection of hot and cold food. Staff were very helpful and polite. The Hotel is situated in a central location. One comment I would make is that we used to book through third party websites, but now we only book directly with the Hotel, I do wonder if that is why our rooms are usually that much better, plus we usually get a better deal, We made several changes to our booking, being able to contact the Hotel directly made it easier they always responded quickly and done their best to accommodate our requests.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I were here for 3 nights with a tour group of ten couples including the April St George’s day celebration. The room is kind of small, even the closet, but is good enough for 2 people. There is buffet breakfast at the hotel, which is good enough, there are other nearby options which are more affordable if you plan to eat something light, otherwise I suggest sticking to the hotel. The best feature of the hotel for me it was the location, subway in the corner, walking distance to La Rambla, Plaza de Jaume, La Sagrada Família, etc and the Gelato shop just in front is just amazing. One shocking thing that occurred during our stay was the hotel deactivated our rooms keys while we were out of our room on a local tour because we hadn’t paid a local hotel tourist tax. Apparently our tour agency didn’t include this tax in the cost of our package! The proper thing for the hotel to do would be simply discuss this with us and we would have simply paid the fee, but instead they humiliated us by locking us out of our room. Then when we went to the hotel desk regarding the hotel key problem they told us that they didn’t deactivate the room keys (maybe our keys were deactivated by close proximity to a cell phone, etc). However they indicated we needed to pay the fee before they could reactivate our room keys! Overall great location but terrible customer service experience.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spent 5 nights in this hotel with my wife and 6 month old. We stayed in 3 other hotels that provided a bassinet for our baby for free given we added our baby as a guest and paid the additional cost. This hotel on the other hand refused to provide a bassinet without paying an additional charge for it in addition to the fees I paid to add my daughter as a guest. They have terrible customer experience and it took back and forth arguing and escalation to a manager for them to provide a bassinet. On top of that the room is barely above 100 SQ ft. If you are looking for a fake 4 star hotel with tiny old rooms where you can barely move, terrible customer Service with rude attitude, and cheapest hotel in their service (no water bottles, rooms don't get cleaned properly, no refiling of supplies,etc) then this is the hotel to stay at.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Most European hotels have a check-in time of 2 pm. We arrived late because KLM messed up the flight. The restaurant upstairs was very nice. We had a late check-out but we cleared the room at 10 am.
There are more places to choose from in the Barcelona area.
PRICE RANGE
C$254 - C$381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gotico hotel barcelona
LOCATION
SpainCataloniaProvince of BarcelonaBarcelonaCiutat Vella (Old Town) / Barrio Gòtico (Barri Gòtic) / El Congrés i els Indians
NUMBER OF ROOMS
81
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Are there any historical sites close to Hotel Gotico?
Many travellers enjoy visiting Basílica de Santa Maria del Mar (0.3 km), Reial Monestir de Santa Maria de Pedralbes (5.5 km), and Ciutat Vella (0.5 km).
