Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Did you already book this hotel?
About
3.5
#4 of 9 hotels in Midland
Location
Cleanliness
Service
Value
The Quality Inn & Conference Centre offers abundant amenities and convenient access to local attractions & corporate offices. Those on vacation can enjoy convenient access to the Martyrs Shrine, Elmvale Jungle Zoo, Sainte-Marie Among the Hurons, Wye Marsh Wildlife Centre, Discovery Harbour and many more local attractions. Indulge in some retail therapy near this Midland, ON hotel at the shops in Downtown Midland. Choose from a well-appointed standard room or one of our suites at this Midland, ON hotel. Guests can relax after a day of sightseeing or working in spacious, non-smoking rooms that offer cable television, free high-speed wireless Internet access, a refrigerator, a coffee maker, a desk and much more. Guests can also enjoy relaxing in the indoor heated pool, hot tub and sauna located in the stunning Garden Atrium, surrounded by the lush gardens. Get work done in the business center, blow off some steam at the exercise facility or enjoy a meal at the 12 West Grill + Lounge.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Needed a place to stay on very short notice to avoid some bad weather and the price was right. We made good use of the pool and large common seating area above the pool to have a stay-in dinner with another family. Overall the common areas were well-kept and appealing. Breakfast was what one would expect of a budget chain hotel - filling and reasonable variety. The room was fine considering the price - it looked as though the carpet needed a vacuum and the door had to be shut really hard to close properly - but the water was hot, the bed comfortable and having a fridge in the room was nice as we had a bunch of food in a cooler. Noise transfer through the walls was an issue - we could hear the people in the room next to us yelling at each other on numerous occasions.
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aziz Abid, General Manager at Quality Inn & Conference Centre
Responded Jul 25, 2023
Thank you for your feedback and elaborate comments about your stay with us. Very happy to see that you were satisfied with our cleanliness, pool, common areas and had good value for the price. Look forward to your next visit. Aziz Abid General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was my first time to visit Wasaga Beach and a we had reserved 4 rooms. it was a wonderful experience.The front desk agent was so professional we did not feel any issues with the Corona virus19 issue,everybody was taking care about us! the manager he is very understanding ,the location of this hotel is only 30 minutes away from the Wasaga principal Beach Park the breakfast it was very good for continental breakfast. For sure I well recommend this Quality Inn hotel in Wasaga.
Read more
Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aziz Abid, General Manager at Quality Inn & Conference Centre
Responded Jul 21, 2020
Thank you for your feedback and positive comments. Thank you once again and look forward to welcome you on your next visit. Aziz Abid General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I can imagine that at one time, this was a top hotel. It is aged and badly in need of renos. My daughter and grandkids came up to visit and I booked them into a suite. This consisted of two queen beds and a pullout couch. My grandson found bottles of shampoo under the bed (guess they didn't vacuum that area). Fingerprints were evident on the furniture & some kind of food residue on the couch. There was a hockey tournament in town, so the pool area was swarming with young kids. The hot tub was not hot & full of children. The restaurant in the hotel is high end, so if you do not wanna drop a couple of hundred dollars for dinner for four, I suggest you dine elsewhere.
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MidlandOn, Manager at Quality Inn & Conference Centre
Responded Feb 6, 2020
Thank you for your response and comments. We are undergoing renovations and upgrades to give our guests a better experience. Best Regards, Aziz Abid GM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is not a new hotel. And there are some measured efforts that they are taking to improve the aesthetics, so that is easily forgivable.
A little less so is the lackadaisical response from the front desk with unruly customers. We were placed in a hallway with several loud teenagers shouting and making other noise, and flanked by a room playing loud rap music and another banging something against the wall incessantly. We were about 4 hours from home and wanted to just drive back but it was late and there was a snowstorm.
I approached the front desk and they provided an alternate room in the opposite corner of the hotel. It was adequate - the walls still paper thin and unruly guests making a whole lot of noise at all hours, but seeing as management will never address these situations/complaints everyone continues to do it knowing they full well with get away with it.
It completely ruined the guest experience. The small saving grace was the front desk's willingness and (thankfully) ability to reduce the inconvenience.
We will not stay again.
Read more
Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MidlandOn, Manager at Quality Inn & Conference Centre
Responded Feb 18, 2020
Thank you for your feedback and it was unfortunate that you were disturbed by other guests in the hotel. Hope to see you again on your next visit. Best regards, Aziz Abid GM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice place to stay for everybody, mainly children and teenagers, on the weekend. A good swimming pool, hot tub, a dry sauna, relaxing chairs and towels. A good entertainment. A spacious area for the breakfast. It had juices, coffee, cereals, scrambled and boiled eggs, sausage, French toast, etc. Very friendly front desk agents . Fast check in and check out. Room was spacious, with two queen beds. It had TV, mini fridge, coffee maker and an office desk. There's a make up area in front of the bathroom. Everything was very clean. Accustic isolation of the room is not so good. The window air conditioning was an old model. It's a good place to enjoy the weekend.
Read more
Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MidlandOn, Manager at Quality Inn & Conference Centre
Responded Feb 6, 2020
Thank you for your feedback and positive comments. We appreciate you taking the time and pointing out and appreciating all the amenities we offer. Thank you once again and look forward to welcome you on your next visit. Aziz Abid General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked our 4 day and 3 night stay based on the reviews it received and it did not disappoint! The rooms were clean and have extremely comfy beds for a family of 4. The pool and main area was inviting and fun, especially with its sky high windows views while in the pool. The hot breakfast was tasty and offered a variety and changed daily. It opens at 6 am and closes at 10 am, which is convenient for sleeping in. The staff was friendly and helpful. For a 2.5 star hotel, this is by far one of the best. Definitely will rebook on our next stay in Midland!
Read more
Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aziz Abid, General Manager at Quality Inn & Conference Centre
Responded Aug 8, 2022
Thank you for your positive comments and glad to hear you had a wonderful stay with us. Thank you for appreciating our friendly staff, pool area and hot breakfast. Look forward to your next visit. Aziz Abid General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice lobby, restaurant and conference area, very dated rooms, loud AC buzzing non-stop, barely slept all night.
Buffet breakfast is exactly what you’d expect it to be.
King size bed but the pillows were basically decorative throw size, not even a regular pillow let alone the right size for a king.
It’s a nicer Quality Inn than average but at $300 a night, not worth it, next trip up north I’ll drive the extra 50km and stay in Orillia for my stopover
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aziz Abid, General Manager at Quality Inn & Conference Centre
Responded Aug 8, 2022
Thank you for your feedback and positive comments. Sorry to hear you found our rates a little on the higher side. Our rates are very competitive and hope to see you again soon. Aziz Abid General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Quality Inn is no frills, but the value for the money and the atrium pool made this rating a four instead of a three. The strong carpet cleaner scent as you enter the room could be toned down a bit. The pool area was clean, lots of towels, though the sauna was broken. The natural light of atrium makes the experience nice. The free breakfast is nothing special, some fruit and packaged goods. I wouldn’t expect much out of this breakfast. Front end service was nice enough, quick. For a cheap stay with a pretty good pool, the Quality Inn in Midland is worthy of some consideration.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aziz Abid, General Manager at Quality Inn & Conference Centre
Responded Feb 13, 2024
Thank you for your feedback and happy to hear the kids loved our pool. Look forward to your next visit. Aziz Abid General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The worst experience ever. My husband and I booked the King suite with fireplace and jacuzzi tub for two nights., as we were celebrating my birthday and our anniversary. I personally called to make sure the pool, and hot tub were open and was advised yes. Upon arrival the Pool, Hot Tub and Sauna were closed for repair. The bar was closed and the restaurant was closed. The Breakfast area was made smaller due to the construction tape across the area. Our shower had red mold in all the corners, the small sink beside the tub was plugged, cigarette butts covered the side entrance lawn and the carpets were dirty with sand and mud traffic. When I complained the manager " Aziz" said to me ... Quote: "What would you like me to do" I suggested he inform guests prior to arrival of the closures or offer up a refund of some sort. He ruined what was to be a perfect 2 night getaway. He reply well... "You have the best suite" Yes ! Because we booked it for this occasion. We considered many options, Niagara Falls, Rama, Toronto, before driving here to be 100% un happy. I have pictures of all of the above should anyone care to dispute my facts. The manager has no idea how to correct a bad situation but will happily take your money. There is a new Hampton Inn directly across the street that looks beautiful but wasnt opening until the next week. Perhaps us 60 + seniors will go there. This Quality Inn offered zero quality.
Read more
Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Ask for an email confirming their amenities are open.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aziz Abid, General Manager at Quality Inn & Conference Centre
Responded Apr 10, 2023
Thank you for your feedback. I am sorry the pool and hot tub were closed during your stay as we were upgrading our amenities to give our guests a better experience. The restaurant is open 4 days a week with prior reservations only. I hope you will give us another opportunity to serve you.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family stayed here for one night at the start of our vacation. I booked a suite - primarily for the x3 double beds as our now tall teens don't like to share! The suite was huge, with useful amenities such as two sink/vanities, ironing board and iron, blow dryer, but was lacking good seating and ambience if you like to spend a lot of time in the room. We had a quiet sleep in comfortable beds. There is evidence of renovations and things were clean, but parts of the room and hotel were dated and worn. Staff were friendly and helpful. There is a well maintained and clean pool/sauna/hot tub area. Rooms that face this area might be loud as it has high ceilings with an echo? Breakfast was good - standard breakfast included buffet. Lots of free parking.
Read more
Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aziz Abid, General Manager at Quality Inn & Conference Centre
Responded Aug 8, 2022
Thank you for your feedback and positive comments about our clean hotel. Happy to hear you found our suite spacious with amenities to your satisfaction. Look forward to your next visit. Aziz Abid General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As someone who lived in Midland.
You *could* walk the distance but if you're going in winter, you may end up in the Hospital due to exposure to the elements.
Midland is horrible for winter Maintenance and it'd be a struggle.
Midland does have a very small local bus loop. take that instead or a taxi.
There are more places to choose from in the Midland area.
PRICE RANGE
C$114 - C$169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western midland, midland best western
FORMERLY KNOWN AS
BEST WESTERN Highland Inn & Conference Centre
LOCATION
CanadaOntarioMidland
NUMBER OF ROOMS
122
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
