-Hotel smelled musty
-Room smelled musty
-It took 45 minutes to get 6 towels
-Turned on the a/c on heat mode and it smelled like something was burning - had to turn it off and stay cold in the room
-The shower water pressure was weak
-The 2 Face basins water pressures were extremely low - a trickle
-Unbalanced toilet bowl that tipped over when you sat on it such that the tank cover was slipping off
-Front desk was not nice or friendly. When we asked for towels - she said she was overwhelmed and she’d get to it when she could twice.
-Breakfast had no variety
-The roof vent over the breakfast area was filled with dust and looked like it had not been cleaned in years
-Needs a renovation
-Hard to get right shower temperature
-Hallway near pool - the floor tiles were bubbling up and there was a flood which was not mopped up - slip and fall hazard
-Toilet paper was too thin

Needed a place to stay on very short notice to avoid some bad weather and the price was right. We made good use of the pool and large common seating area above the pool to have a stay-in dinner with another family. Overall the common areas were well-kept and appealing. Breakfast was what one would expect of a budget chain hotel - filling and reasonable variety. The room was fine considering the price - it looked as though the carpet needed a vacuum and the door had to be shut really hard to close properly - but the water was hot, the bed comfortable and having a fridge in the room was nice as we had a bunch of food in a cooler. Noise transfer through the walls was an issue - we could hear the people in the room next to us yelling at each other on numerous occasions.

The worst experience ever. My husband and I booked the King suite with fireplace and jacuzzi tub for two nights., as we were celebrating my birthday and our anniversary. I personally called to make sure the pool, and hot tub were open and was advised yes. Upon arrival the Pool, Hot Tub and Sauna were closed for repair. The bar was closed and the restaurant was closed. The Breakfast area was made smaller due to the construction tape across the area. Our shower had red mold in all the corners, the small sink beside the tub was plugged, cigarette butts covered the side entrance lawn and the carpets were dirty with sand and mud traffic. When I complained the manager " Aziz" said to me ... Quote: "What would you like me to do" I suggested he inform guests prior to arrival of the closures or offer up a refund of some sort. He ruined what was to be a perfect 2 night getaway. He reply well... "You have the best suite" Yes ! Because we booked it for this occasion. We considered many options, Niagara Falls, Rama, Toronto, before driving here to be 100% un happy. I have pictures of all of the above should anyone care to dispute my facts. The manager has no idea how to correct a bad situation but will happily take your money. There is a new Hampton Inn directly across the street that looks beautiful but wasnt opening until the next week. Perhaps us 60 + seniors will go there. This Quality Inn offered zero quality.