I have visited New York a lot and stayed at many hotels but our stay at this hotel will easily rank as my most memorable.
Traveling with family and teenage/adult children of different ages can be challenging - particularly when the only thing they have in common is that they are all equally demanding. The hotel worked with us to find a great solution - a suite where we had 3 connected bedrooms/sleeping areas and 3 bathrooms ensuring everyone had their own personal space, excellent views and most miraculously their own bathroom to get us all out the door on the time. I cannot emphasise enough how helpful the hotel team was in finding the right solution for us on this trip.
The location is fantastic - step out the door and you're in the heart of the Meatpacking District, surrounded by great shopping, restaurants and sightseeing. Inside the bedrooms are great - spacious, fantastic city views, extremely comfortable beds (you won't want to get out), and stylish bathrooms. They also have great luxurious touches like nice linens, fresh flowers, Loccitane toiletries and fitness mirrors. It is also surprising quiet to sleep with no street or city noise.
The public spaces are equally great. C&C restaurant on the ground floor was a great place to start the day with a really nice menu and good service. The rooftop restaurant and pool are really exceptional. Being able to take a swim in a heated pool overlooking all of Manhattan (in February!) is a really special experience.
Last but not least, I can't say enough good things about the staff. Anton the general manager and his team are consummate professionals. Nothing we asked for was too much and they were so genuinely helpful, warm and friendly at every turn - whether it was rearranging cancelled tours, booking restaurants, offering recommendations, helping with luggage or just ensuring our rooms were impeccable.
Thank you for an exceptional stay. We will be back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.