The hotel looked really nice when we checked in late on Thursday evening. Everything was clean, although the beds were slightly uncomfortable.
However appearances are deceiving, as we found out the next day. We made a rookie mistake of keeping money in a locked up suitcase in the hotel to keep it safe from the infamous pickpockets of the city, only to have it stolen from the dishonest staff of our supposedly four-star-hotel.
While we can't be 100 percent sure that it was the staff who did it, the nochalent attitude of the receptionist was disappointing. He was very quick to imply it was our own fault for not locking our doors properly, while the doors practically close themselves when we leave the hotel room.
We only noticed that someone had meddled with our suitcase after I could not open it. After much difficulty in opening the suitcase, we noticed that everything (camera, passports, credit cards etc) was still in place except for the money. We went down to the receptionist to report this and all he could say was he could only check the records of who went into the room the next morning. We also realised to our horror that there were no security cameras in the hallways of the hotels.
We insisted on having the police come to the hotel. The police, upon arriving, seemed really professional. However, there was nothing they could do. They told us to go back to the police station the next day with the hotel's report.
The following morning, a report by the hotel showed - surprise surprise - that no one else but the hotel staff and us entered the room. And since the hotel had clearly implied that it couldn't be the fault of the hotel staff, we decided not to waste our holiday by bothering with a police report that definitely would not help us get our money back.
Having travelled in so many different countries, and staying in so many hotels and hostels, there is none that is at bad as this. I am definitely never going to stay there and will make sure none of my friends stays there too!
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