Just returned from a two week stay here and have stayed here before a good few years ago. Yes, the appearance of the rooms/hotel is not the same as previous but where would be? My guess is the plan for redevelopment is partly due to this.
I visit St Lucia often, sometimes two or three times a year but this visit was a difficult experience at first, one staff members at the front desk appeared to take an immediate dislike to me, not sure why but it made me feel as though raising any issues I had was a waste of time, the staff member was just so dismissive and condescending.
Fast forward, it appears another staff member contacted senior management about the hostile behaviour and I was contact by Josh (I think his name was) and my gosh everything changed and for the inconvenience of some of the issues I was upgraded too a beachfront room. The room was amazing, some issues but we are where we are and I didn’t;t bother report them - the room was usable and comfortable with a beautiful view.
Nicole, Nicole, Nicole she is a real gem she does all she can to make you stay comfortable, I really hope she and many of the other staff are relocated to other nicer places when this hotel closes. All of other front desk staff are so lovely and welcoming, They all do such a good job I thank you all for making our stay enjoyable.
Food, dinner a little repetitive, having said that if you couldn’t find anything we were asked what it was we wanted and I guess if something simple it would have been made for us but we did not want to trouble anybody. This didn’t happen often, there is something for everybody but we were there for sometime so getting bored of the food is expected. Breakfast was great, lunch was good you also have the beach bar from 11-6 with some good food.
Drinks, good - daiquiris AMAZING
The hotel does need redeveloping, we were moved here when the other hotel closed and to be honest, what we paid for two rooms and three adults on a All Inclusive plan for two weeks you can not get in the Caribbean with access direct to the beach.
Swim-Up Bar… Try it you’ll like it.
If you are coming here, the holiday will be what you make it, there was plenty of sun loungers, plenty of beds and shade on the beach - yes things needs upgrading and they will be, just enjoy the island. The location is A* also be sure to attend the street party on a Friday.
Honest review.