After I read your review, I believe we were staying at The Wildwave at the same time. I can not agree with your review. (Labor Day Weekend) The rooms are not the Hilton, Hyatt or the Marriott but they are CLEAN quaint Beach Cottage Motiff. As far as supplies for the room, if you read the Check In/Check Out sheet provided, the Guests are responsible for additional toiletries, dish soap and paper goods. Once again, this is not the Hyatt! As for the Management, you my friend are way off course! Jack and Sharon are not GRUMPY unless given a reason...such as children being allowed to play in the Bath Tub splashing water all over the bathroom (as you discussed sitting outside)! Oh...could that have been the reason for water leaking from the second floor? Jack and Sharon have cooked for us, taken us to stores for necessities and guided us to local attractions. By the way....I was staying there and we would have liked to use the BBQ grill that you and your family monopolized! I believe you all stayed there either Memorial Day or 4th of July when we were there also. Needless to say, it probably is best for those of us, that frequently stay at the Wild Wave, for you not to return.