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Mercure
C$339
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C$356
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doelias
London, United Kingdom

Great location and clean hotel. Very friendly and helpful staff. Air conditioning in the room could be improved.

Reviewed Oct 9, 2023via mobile
Great location right in the city centre with good transportation, loads of restaurants and shops. Very friendly and helpful staff. Clean room and hotel environment generally. Need to be able to open the windows in a safe way. Air conditioning needs to be cooler to make stay more comfortable.
Date of stay: October 2023
Room Tip: When traveling in warm season, request rooms facing the back to prevent heat from the sun unto...
Trip type: Travelled as a couple
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tdouet Douet Thierry, General Manager at Mercure Nice Centre Notre Dame, responded to this review
Responded Nov 3, 2023
Dear guest,

We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Thierry Douet - General Manager -
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed October 1, 2023

The Mercure Nice Centre Notre Dame is THE hotel to stay in when in Nice. I had a fantastic time there - Staff were amazing very welcoming, very informative and accommodating with date changes and queries! The hotel decor is fabulous, vibrant and colourful! Its so central to everything, trams, restaurants, shopping!! The room is decorated with modern arty decor - so refreshing with very comfortable beds!! Mercure Hotel you are my go to hotel in Nice - Fantastic hotel, great staff, wonderful customer service - good people this is the perfect place to stay!!

Room tip: Great hotel for family stays - just a wonderful location
Date of stay: September 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank SHARMILA P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tdouet Douet Thierry, General Manager at Mercure Nice Centre Notre Dame, responded to this reviewResponded October 2, 2023

Dear Ms Patel,

We very much appreciate your loyalty and your comments regarding your last stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team.

Looking forward to see you again ...in Novembre I beleive and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Thierry Douet General Manager

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Reviewed September 26, 2023 via mobile

We stayed as part of RWC package and really enjoyed it. Well located and within walking to the nearest tram. Room was clean and staff were very helpful. Breakfast was limited but tasty. Downside was the shower head was broken and it almost flooded the bathroom every time we used it.

Date of stay: September 2023
Trip type: Travelled with family
Thank AdventuringMC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tdouet Douet Thierry, General Manager at Mercure Nice Centre Notre Dame, responded to this reviewResponded October 2, 2023

Dear Miriam,

We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
We have fixed the issues on the shower, thanks for mentioning this issue ans for your understanding.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, do not wait for the next RWC :)

Sincerely,

Thierry Douet General Manager

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Reviewed September 26, 2023

We stayed at this Mercure as part of a rugby World Cup package. It’s the third Mercure hotel we’ve stayed in on our four week trip and compared to the others seems a bit tired. That said, it is ideally located for exploring the promenade and the old quarter with lots of bars, restaurants and shops surrounding it. If you’re traveling by car there’s an underground carpark adjacent with discounted parking for hotel guests.Our room was perfectly adequate- clean and with a good shower. Breakfast was a bit disappointing compared to other Mercure buffet offerings but again, adequate.
There is a pool on the roof and a bar offering wonderful views of the city. The bar staff were friendly. All in all, an okay place to stay but no wow factor.

Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Ambrose1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tdouet Douet Thierry, General Manager at Mercure Nice Centre Notre Dame, responded to this reviewResponded October 2, 2023

DearAmbrose,

We very much appreciate your comments regarding your stay at Mercure Nice Centre Notre Dame,

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Thierry Douet
Directeur Général

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 25, 2023 via mobile

Would very much like to thank Eva and all the reception and chambermaid staff who went beyond their duties to help us. First Ergin was extremely helpful when we arrived with a motorhome and off-loaded three mountain bikes into their luggage store. Then, incredibly I managed to drop a bracelet down the lift shaft. Despite it being a Sunday Ergin work hard to get the lift company out to block the lift and retrieve it. Everyone, including the maintenance man, was lovely and even coped with my dodgy French. Finally, I was extremely grateful to our chambermaid who found my fairly valuable eternity ring under the bed and made sure I got it back - so kind and diligent. I didn’t get her name but she was covering room 411 on Sunday 25th. Our stay was very comfortable and even our small border collie was made very welcome. Our only regret is that we didn’t go to the sky bar sooner!

Date of stay: September 2023
Trip type: Travelled as a couple
Thank gillianbA2384NO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tdouet Douet Thierry, General Manager at Mercure Nice Centre Notre Dame, responded to this reviewResponded October 2, 2023

Dear Gillian,


We very much appreciate your comments regarding your stay at Mercure Nice Centre Notre Dame,

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.

Ergin and the chamber maid in charge of your room did have your message ...

Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

Sincerely,

Thierry Douet
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 22, 2023 via mobile

Fabulous location 5 mins by foot to the train station. 10-15 mins walk to all the beach clubs and seafront of Nice.
Breakfast was plentiful but could have done with more veggie options.
We had a small room which overlooked a pretty garden.
It was our birthday while staying so on check in we got some lovely gifts of a bottle of wine, balloons and a free glass of champagne

Date of stay: August 2023
Trip type: Travelled as a couple
Thank Foxyfaye
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tdouet Douet Thierry, General Manager at Mercure Nice Centre Notre Dame, responded to this reviewResponded October 2, 2023

Dear guest,

We very much appreciate your comments regarding your stay at our property: Mercure Nice Centre Notre Dame,

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.

Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

Sincerely,

Thierry Douet
Directeur Général

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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