Great hotel in a central location. The staff were really friendly and helpful. Lovely breakfast with lots of choice. Check out the rooftop bar for a beer or an aperitif with a great view of the city. Highly recommend, really looking forward to going back
We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
My wife and I have stayed at this hotel several times before. Situated just off Rue Jean Medecin, and within 150 yards of tram stops so easy to get to airport and old town. Rooms are comfortable, a decent size, and clean. Good choice of breakfast and service of staff was excellent. Price paid was reasonable so more than happy.
Dear guest,
We very much appreciate your comments regarding your stay at the hotel Mercure Nice Notre Dame,.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Thierry Douet
General Manager
Stayed at this hotel which is in the city centre just off the Jean Medicine shopping street. Great location for shopping and not far from the old Town of Nice easily accessible by the frequent trams.
The hotel itself is quite pleasant and the staff are friendly. We had booked a special offer room which was a decent size but the large window couldn’t be opened and it felt confined. Bathroom was quite small and the bath was very slippy and there is no bath mats provided. The bath does not have an anti slip bottom and I slipped while standing up and injured my arm. I did report this to a member of staff and asked for a non slip mat but was told that they didn’t provide them. With this in mind we decided to upgrade to a better room with a walk in shower. This room was much better with a large terrace with a table and two chairs however only one lounger, I suppose you’re meant to take turns. The room also has a coffee machine but you have to ask for coffee at reception. And we were supplied one small bottle of water per day. There is also a small fridge in the room.
The Sky Lounge is very nice however we found it to be a little soulless. Breakfast is typically French jams cheeses etc. and came with the room.
This hotel is very Covid 19 aware and we did feel very safe, masks to be worn in all public spaces in the hotel.
All in all an ok hotel although the response to my injury was I think inappropriate.
Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not totaly meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Stayed here for 3 nights in a standard room with sofa bed. Hotel is in an excellent location near the tram, train, shops and walkable to most attractions.
Room was modern and nicely decorated. Only complaint is that the air con wasn’t very effective.
Staff were friendly. Highly recommended.
We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
The hotel staff and catering were of good Mercure 4* standards. We stayed in a Privilege Double Room which like most parts of the hotel was in need of re-furbishment. The hotel has everything needed to enjoy the eastern extent of the Cote d'Azur and is good value for money. Proximity to Nice Ville train station is most convenient so we parked the car and explored from Menton to Cannes using the train. The walk down Ave Jean Medecin to the Promenade des Anglais was a daily pleasure. However, the hotel is tired with too many signs of wear and tear and needs to be re-decorated and the bathroom fittings checked and maintained.
We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
