Overall the accommodation is in a lovely setting, parking and access to suite were all good. The bed was very hard, no lamp on one side of the bed so to read, one had to use the ceiling light. The kitchen was adequate but lacked dish cloth and towel, dish drainer, cereal bowls, can opener and wine opener.
Hi there, thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay and setting of our campus. We are sorry to hear that your suite was missing items. Next time please do not hesitate to contact our 24hr front desk, they would be happy to resolve this problem for you. We hope you stay with us again soon!
The overall room size was good with a great location on campus.The only drawback was the bathroom size which was very small & the warm water which was coming via taps was not clean.So it would be great if these two things can be improved upon.
Hi there! We are happy to hear you enjoyed your stay at our beautiful campus. We apologize for any negative experience you had with the water. Next time please do not hesitate to call our 24hr front desk so they can try to resolve the problem. We appreciate your feedback and have passed along your comments to our maintenance team to address this issue. We hope you stay with us again soon!
We had the family suite. It comfortably fitted 5. My family had a great time. The rooms were comfortable, the place is clean and well managed by friendly and helpful staff. My only minor complain is the lack of towel hanger in the washroom.
Hi there! Thank you for staying with us! It is wonderful to hear that you and your family enjoyed your stay and the amenities available. We are happy to hear you had a positive experience with our staff. Thank you for taking the time to leave a review, we have passed your feedback along to the relevant staff and will work to address your concern. We hope you have the opportunity to stay with us again soon!
A great place to stay if you are visiting Okanagan region. Campus is beautiful and the room are nice and quiet. Friendly front desk staff and very good room service. Also the price is very affordable.
I highly recommend.
Hi there! Thank you for your feedback, we are happy to hear you had a wonderful stay at our campus. We are glad you had such a positive experience and hope you get the opportunity to stay with us again in the future!
Queen bed + kitchen + bathroom suite was great, the room had everything I needed and the residence itself was quiet. Check-in process was very easy, as was the app used for parking (iHonk). Would definitely stay again in the future. 10/10 experience.
Hi there! Thank you for your feedback. We are so happy to hear that you enjoyed your stay and all the amenities we have to offer. It is great to hear that you found our check in and parking process easy. We hope you have the opportunity to stay with us again soon!
