I emailed with questions prior to arrival, I was told there would be a $100 Deposit held upon checkin (not mentioned on the website), but was not informed that it would have to be cash or on a credit card ONLY, which caused quite a bit of a hassle for me & check in time.. None of the staff we came in contact with wore name badges so I can’t be specific, but we encountered some really good employees in the upstairs restaurant for our 1 breakfast, 1 lunch & 1 dinner visit, only 1 friendly bartender, there was 1 bartender who had a negative attitude each time we requested ice, even when we gave tips for the ice, which by the way is the only way to get ice on the premises. The resort’s pizza restaurant across the street was very nice, great pizza, & another patron’s lasagna looked really good, but the server was not pleasant during our dining experience, she was much more pleasant when she was our bartender on St. Patrick’s Day. We never saw the other restaurant mentioned on the website open during our stay. The housekeepers were very pleasant & very helpful, once requests for things were made, (coffee maker, iron & ironing board), but it was very upsetting & very nerve wracking that we did not have full sets of towels upon arrival, & ALL that we had to go through each day of our stay in order to get towels throughout our 6 Day/5 Night Stay. I was appreciative of the fact that my room location request was accommodated, nice safe in the room & our beds were comfortable & a great balcony with an amazing view, absolutely amazing sunset views from the balcony & down below(cliff side)!! We really liked seeing the various boats passing by throughout the day! We stayed in the newer VUZ building, an amazing addition to the property since my 1st visit back in 2004!! There should be more than 2 shuttle departure times for their sister property, there were plenty of beach chairs at Samsara but NOT at Legends, very small number of beach chairs & umbrellas at that location. The toilet & the sofa chair in the room were both very low, other than that we liked our room. The menu items were more costly than what I was expecting, even though I did read MANY of the reviews about the prices & the property so we had to walk around searching for more affordable meals. The property was very clean, it would be really nice if they offered more entertainment throughout the week, the 1 night (Friday) there was entertainment during our stay, was a really nice live band & female singer. It’s a really nice, chill resort if you’re looking for something laid back & low key.