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About
4.5
#94 of 510 hotels in Barcelona
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to Crowne Plaza Barcelona - Fira Center, your Barcelona “home away from home.” Crowne Plaza Barcelona - Fira Center aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Given the close proximity of popular landmarks, such as Gothic Quarter (Barri Gotic) (2.1 km) and Casa Batllo (2.3 km), guests of Fira Palace can easily experience some of Barcelona's most well known attractions.
Rooms at Fira Palace Barcelona Hotel offer a flat screen TV, air conditioning, and a minibar providing exceptional comfort and convenience, and guests can go online with free wifi.
Room service and a concierge are some of the conveniences offered at this hotel. A pool and a restaurant will also help to make your stay even more special. If you are driving to Fira Palace, parking is available.
If you’re looking for a seafood restaurant, consider a visit to 7 Portes, Botafumeiro, or El Nacional, which are all conveniently located a short distance from Crowne Plaza Barcelona - Fira Center.
If you are interested in exploring Barcelona, check out one of the castles, such as Montjuic Castle, Palau Dalmases, and Torre Bellesguard Antoni Gaudí.
Crowne Plaza Barcelona - Fira Center puts the best of Barcelona at your fingertips, making your stay both relaxing and enjoyable.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Nestled in the heart of the city, InterContinental Barcelona, an IHG Hotel, is celebrated for its spacious rooms and contemporary design, creating a soothing atmosphere that guests consistently admire. The hotel's cleanliness, especially the spotless bathrooms, receives high marks, thanks to the dedicated maids. While the service generally garners commendations for staff professionalism and helpfulness, some travelers have encountered service inconsistencies.
Despite the praise for the well-equipped amenities like the rooftop bar and spa, the hotel's value for money has been questioned by guests who expect more for the price. The location is mostly appreciated for its proximity to local haunts, although it's slightly off the beaten path for some major attractions.
Location
Convenient
Atmosphere
Sophisticated
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Well-appointed
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Me and my girlfriend stayed at the Crowne Plaza in Barcelona for our 5 night city break. The staff were always very attentive and made our stay feel very welcoming. Being a member of IHG my room was automatically upgraded to an executive suite which was very big and had all the amenities that we required. On our last day we visited the on site spa which we found very relaxing and very reasonably priced. We never ate in the restaurant as we preferred to eat out when visiting a new city but we did have a drink in the bar which was again manned by attentive members of staff. There is a running station just by the main entrance which I have not seen before but thought was a great idea with free bottles of water, local running routes of varying distances and towels etc for guests at the hotel to use. There is a Metro station about a 5 minute walk from the hotel which is extremely easy to use and very cheap so you can get around the city very easily. Also I recommend the restaurant ‘Taps’ which is just across the road from the hotel for a great tapas meal, we went there on our first night as we didn’t arrive until around 21:00 and just wanted somewhere close and this place was perfect and the food was delicious. I would definitely recommend the Crowne Plaza and should I visit Barcelona again I would stay here again myself.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alicia S, Social Media Manager at InterContinental Barcelona, an IHG Hotel
Responded Feb 24, 2020
Dear Rose_Flemming, Thank you for sharing your feedback following your recent stay at Crowne Plaza Barcelona. I am glad to read your comments about our attentive and welcomin staff, our relaxing spa and the hotel location itself. Again, thank you for your time and we look forward to welcoming you soon. Sincerely, Enrique Escofet Managing Director
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The hotel has recently had a full rebrand and refurbishment from a Crowne Plaza to an Intercontinental (still part of IHG) and is truly stunning, so much thought has been put into the design/decor and all the little details that it all adds up and make it a truly memorable experience.
The hotel is in a quiet leafy area with minimal traffic noise.
Having stayed in room 406, the room is newly refurbed also decorated very tastefully, in modern clean colours and looks great, there are handy features such as aircon and lots of plug sockets and USB, on both side of the bed for charging devices which is a great touch and a fully stocked mini fridge and tea/coffee making facilities.
As the hotel is so new, the main thing to call out is how great the bed was, completely comfortable and just right, a great sleep was had and wished this could have been taken home!
The hotel has a fantastic and well equipped spa area, with a full water circuit consisting of waterbeds, full pool, sauna steamroom etc and even though some features weren’t available on the day as it was so new, I was assured these would be operational as soon as possible but this didn’t distract from a thoroughly enjoyable experience!
Restaurant has stunning decor, food was great for both dinner and breakfast and a wide selection catering for everyone.
A few teething issues in the room as so new this is to be expected in a hotel that’s been open only a few days but a call out to the Fantastic staff who went above and beyond to make it a great stay - listened to my feedback and put steps in place to address it and everyone deserves the recognition from the porters who took the luggage to the room, to reception and concierge who took onboard the feedback and went the extra mile to make sure that everything was taken care of - truly a memorable experience and will definitely be staying again!
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Date of stay: October 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Intercontinental Barcelona, Dueño at InterContinental Barcelona, an IHG Hotel
Responded Mar 16, 2022
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Enric Cugat Director of Operations"
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I've recently returned from a long weekend in Barcelona and my first stay at an Intercontinental hotel. Happy to report that the hotel, and the city, were perfect. I had a lovely time in both.
I need two things in whatever hotel I'm staying: a comfortable bed and a quiet environment for a good night's sleep. The bed was huge and really comfortable and the sound proofing in the room was impressive. Not a sound from the street outside and nothing to complain about from within either. Hotels usually remember to install double glazing but then completely neglect internal soundproofing. (I stayed in an expensive Barcelona hotel some years ago and was woken up by an alarm clock in the next door room.) On this trip, however, I felt positively cocooned and all was quiet.
I had a room with access to the Club Lounge so was able to have a peaceful breakfast, and cups of coffee/cold drinks/nibbles throughout the day. I had a couple of evening meals at the rooftop restaurant: good food and excellent views across the city. Staff here and throughout the hotel were friendly, courteous and helpful, perhaps as you'd expect from a quality establishment, but still good to experience.
The room itself was large and had everything required, including plenty of coat hangers in the wardrobe. I didn’t watch the TV so can’t comment on what channels were available, but there was a large and comfortable sofa, desk and chair, coffee table, safe, complimentary bottled water (replenished every day) and a coffee machine. The bathroom had one of those amazing rain forest showers. Everything was spotlessly clean.
The location of the hotel also, by chance, suited me well as it’s only a four-minute walk to the Montjuïc fountain and light show which takes place at this time of year at 9.30pm. In almost 30 years of visiting Barcelona I had never succeeded in seeing it until now. Well worth it.
I like the fact that the hotel is not right in the very centre of the city, which probably adds to the peaceful feel of the place. I shall happily stay there again.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Intercontinental Barcelona, Dueño at InterContinental Barcelona, an IHG Hotel
Responded Jun 20, 2022
Dear PhilipSeb, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Enric Cugat Director of Operations
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I'm a light sleeper and irregular noises from within a room wake me up. My room had one in particular - the window rattled. It was windy when I visited Barcelona and the wind caused the window to rattle in its tracks. Unfortunately I didn't figure out the fix until the morning of my one night stay. The solution - fold up hotel notepad paper and cram it between the track and the rear of the window where it rattled. Obvious in retrospect, but disappointing I had to figure it out and deal with it.
It didn't help that my room was next to the maid service, which went into full activity at around 8 am when I was trying get some extra shut-eye.
The room and beds are very comfortable, and it's thoughtful how they separate the bathroom and main corridor with a small entry way. Two benefits: isolation from corridor noise and smell barrier from the bathroom. To me, Barcelona is notorious for sewer smell that seems to percolate up from every drain in every bathroom everywhere. I've visited Barcelona many times over the last twenty years, and that hasn't changed.
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Date of stay: March 2020
Rooms
Location
Service
Room Tip:Stay away from maid service rooms (close to the elevator), read this review if your window rattles.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alicia S, Social Media mgr at InterContinental Barcelona, an IHG Hotel
Responded Mar 19, 2020
Dear Peter G, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Enrique Escofet Managing Director
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I’ve stayed at over 20 InterContinental hotels, and this was the first time I was expected to pay to use the steam room and sauna. I can understand paying for treatments, but 40 EUR for each visit is not acceptable. This charge was not made clear on the website when I booked. The pool on the roof (which is free to use), is fine for paddling but too small for swimming lengths. My room was directly opposite the lifts, and I could hear the ‘ping’ sound every time the doors opened. People having conversations whilst waiting for the lift could also be clearly heard inside the room. The room pictures on the hotel website show a TV with a Netflix logo on the screen. I took this to mean that Netflix was available, or that guests would be able to log into their own account. This wasn’t the case, so the presence of the Netflix logo is misleading. The hot water in the shower fluctuated without touching the taps. On a few occasions I had to jump out after the water suddenly changed to a scalding temperature. The full-size bottle of shower gel ran out during my stay. Despite requesting a new one from housekeeping, it never came. When I checked out and settled my bill, my card was charged in British pounds rather than Euros, without asking my permission. The exchange rate used for this conversion was poor and cost me more than if I had settled in Euros. All these points mean that the prices charged do not reflect the service that is delivered.
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Date of stay: June 2022
Location
Cleanliness
Service
Room Tip:Do not accept rooms opposite the lifts
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Intercontinental Barcelona, Dueño at InterContinental Barcelona, an IHG Hotel
Responded Jul 29, 2022
Dear philch1, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. At InterContinental Barcelona we strive to provide the finest service and offer every guest a seamless experience. When it is reported that we fail to do so, you may trust that we engage all our resources to correct the mistakes immediately and prevent them from happening again. Regarding the APP connections we would like to clarify that in all our rooms you can connect any of your devices to the tv connect through chromecast, and it allows you to connect to Netflix or any other applications in your laptop or device. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Enric Cugat Director of Operations
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We had an excellent stay in the hotel! It’s beautifully renovated, clean and classy. Upon arrival we were upgraded to a top floor room which was huge and very comfortable with a big couch and a big size bed. Also, there is a door on between the room and the entrance area so no noises from the corridor. Bottles of water were complimentary as well as nespresso capsules. The only issue with the room was the noise from the rooms next door. You can clearly hear the neighbours but fortunately they were quiet in the evenings. We only had an issue one night, we woke up at 1am due to screaming and loud noises. We had to call reception, they sent security and they solved the problem. We had access to the club lounge, the selection of drinks and snacks were good, and the club breakfast was perfect! The only thing we were not satisfied is the rooftop bar. Though the setting is very beautiful, the bar is understaffed. We were sitting there 20 mins to be recognized and when finally we cathed the girl that we would like to have a menu, after 20 mins of waiting to get our orders we just left. Complaining at the reception we were offered to chane our drink cards to points. The location perhaps is not ideal for everybody but for us it was completely fine, many restaurants and shops nearby and the beautiful palace and the gardens are just a few mins walk from the hotel.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip:Request a room away from the elevators, preferably Palace or city view, high floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Intercontinental Barcelona, Dueño at InterContinental Barcelona, an IHG Hotel
Responded Nov 1, 2022
Dear robrobesz, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Enric Cugat Director of Operations
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It's not the first time I visit this hotel and we love it. The staff is extremely helpful and friendly. The checkin was easy and the expedited checkout early morning was fast and they prepared some to-go breakfast for us. Make sure you try their buffet breakfast, it's delicious and high quality. The rooms are super spacious and comfortable. You can find everything you need in there. The rooftop is out of this world with an excellent view and ambience. Ideal for friends, family, couples and even for solo travelers. The lobby is very glamorous and the bar/lounge is perfect for waiting, having a drink, reading a book, looking at the passerby, or just relaxing. I almost finished my review without mentioning the location. Its location is very good. Walking distance to Montjuïc, Plaça d'Espanya, and many other city highlights. Bus stations nearby and taxi's available at the hotel (also there's a station nearby for the HopOn-HopOff buses). Also not too far away from the airport nor the Seaport (15 minutes approximately)
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Date of stay: April 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Intercontinental Barcelona, Dueño at InterContinental Barcelona, an IHG Hotel
Responded May 3, 2022
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Enric Cugat Director of Operations
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I am saddened and deeply disappointed by the quality of service and attitude of the staff during my stay. I have received better service in hotels with fewer stars in Barcelona than this one.
I went to check in early, and there weren't any rooms available which is understandable, but I didn't get a room until almost 5 PM!. I practically had to beg to give me any room because I needed to shower and change for a meeting, and I ended up getting an inferior room, no compensation, not even access to the club lounge.
The staff by the pool refused to add the bill to the tab because I didn't have any credit on my room (not sure what this meant). After 1 hour of repeatedly telling them, it needs to be added to the room so that I can avail the benefit of an ambassador, they did it.
The day of departure, the cleaning staff kept on coming into the room every 45 mins since 8 AM and without knocking. One time I was getting dressed, and the other times it interrupted my video conference constantly.
The person that did the checkout didn't even asked me how was my stay, they just did the checkout took the payment and bye-bye (it wasn't even busy)
Completely unacceptable, I wouldn't recommend the intercontinental in Barcelona there are better choices to choose from where your business would be better appreciated, I'm not asking to be treated like a king, but a little acknowledgement to their loyal customers goes a long way, I am cancelling all of my future reservations here and will stay at the Melia Sky.
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Date of stay: July 2022
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:All of the rooms are relatively the same except the suites
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Intercontinental Barcelona, Dueño at InterContinental Barcelona, an IHG Hotel
Responded Jul 12, 2022
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Enric Cugat Director of Operations
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Repeat couple of visits to this property. Still excellent since my last visit a few years ago. Only slight negative - one of the rooms I stayed in had stains on carpets near the mini-bar/tea coffee making facilities, presumably from stains. However, this is outweighed by the positives. The rooms are double the size of most others in Barcelona and have large comfortable beds and even reclining chairs. The pool and bar on the roof terrace were closed when I visited due to the season (February) but I still enjoyed the great view. The breakfast is good. The hotel is an easy walk to the very pleasant Montjuic area.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip:Rooms in the front on high floors have views over the city
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alicia S, Social Media Manager at InterContinental Barcelona, an IHG Hotel
Responded Feb 10, 2020
Dear Reatigger, Thank you for sharing your feedback about your recent stay at Crowne Plaza Barcelona. I am glad to read your comments about our large and fully equipped bedrooms, the good breakfast and the amazing views from our 173 rooftop. I appreciate your time and we look forward to welcoming you soon. Sincerely, Enrique Escofet Managing Director
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The recent refurbishment and upgrade with excellent quality materials has converted the hotel to a classy and elegant 5 star level, with all facilities. It is a large convention Hotel with a very good location - close to Sants train station and not far from the airport, near Plaza España and two metro stations, yet all public areas are very compact, cosy and easily accessible. The service is exceptional. Professional, welcoming, empathetic, recognizing guests and consistent greeting with last name. If it was not for the masks, you could see many smiles! Just to mention a few names, Julian, Jaume, Sandra, Montse...the list is too long, all of them are magnificent hosts, truly enjoying their work. The gastronomy is very interesting, starting with breakfast, and finishing with a drink in the bar with a selection of surprising cocktails. No need to look for another hotel in Barcelona
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Date of stay: January 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Intercontinental Barcelona, Dueño at InterContinental Barcelona, an IHG Hotel
Responded Mar 16, 2022
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Enric Cugat Director of Operations"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Barcelona area.
PRICE RANGE
C$373 - C$586 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fira palace barcelona hotel barcelona, fira palace hotel barcelona, barcelona fira palace
FORMERLY KNOWN AS
Fira Palace Barcelona
LOCATION
SpainCataloniaProvince of BarcelonaBarcelonaSants-Montjuíc / El Poble Sec
NUMBER OF ROOMS
273
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Are there any historical sites close to InterContinental Barcelona, an IHG Hotel?
Many travellers enjoy visiting Basílica de Santa Maria del Mar (2.6 km), Reial Monestir de Santa Maria de Pedralbes (4.3 km), and Ciutat Vella (1.8 km).
