Lake Louise Inn
210 Village Road, Lake Louise, Banff National Park, Alberta T0L 1E0 Canada
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About
4.0
#4 of 5 hotels in Lake LouiseLocation
Cleanliness
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Located in a UNESCO World Heritage Site, Lake Louise is renowned for its natural beauty and abundance of activities. It's a haven for winter sports enthusiasts with snowshoeing, skiing, snowboarding and cross country skiing amongst crisp mountain air and awe-inspiring scenery. Inside the Lake Louise Inn you will find plenty of places to refuel after an active day, from appetizing Canadian dining at Legends Restaurant, to filling pub fare at Explorers Lounge, or hearty Italian-inspired dishes at Timberwolf Pizza & Pasta Café. Lovingly maintained, the Lake Louise Inn offers a wide range of guestrooms and suites to suit any style and budget for your Rocky Mountain getaway. All guests can unwind in the heated indoor pool and whirlpools, while taking in the sweeping mountain views through floor-to-ceiling windows.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Indoor pool
Bar / lounge
Bicycle rental
Mini golf
Business Centre with Internet Access
Wifi
Heated pool
Restaurant
Concierge
ATM on site
24-hour front desk
Self-serve laundry
Room features
Blackout curtains
Room service
Safe
Coffee / tea maker
Kitchenette
Refrigerator
Whirlpool bathtub
Bath / shower
Room types
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Great View
Location
210 Village Road, Lake Louise, Banff National Park, Alberta T0L 1E0 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 64 out of 100
64
Calgary Intl Airport
155.2 km•
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16 Restaurants
within 1 kilometer
Reviews
4.0
6,650 reviews
Reviews summary
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Nestled in a prime location near Lake Louise and ski resorts, the Lake Louise Inn is commended by guests for its accessibility to local attractions, although there are calls for room renovations. While the cleanliness of the hotel garners praise, opinions on the rooms are mixed, with some guests finding them outdated and noisy.
The hotel offers an array of amenities, yet the value for money is often questioned, as some deem the accommodations overpriced. Service quality and the atmosphere of the hotel receive varied feedback, highlighting an inconsistency that impacts guest experiences.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Spotless
Noise level
Noisy
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
Hotel's Favourite
We stayed here as a family, we were lucky that we were upgraded to a 2 bedroom condo, which was amazing. It was just a shame we were only staying one night as we were not able to make the most of all the facilities. The evening meal was good, but the breakfast buffet was out of this world, wow what a selection, everything you could think of to eat for breakfast
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dominic Carufel, Other at Lake Louise Inn
Responded Sep 12, 2022
Dear matron68, Thank you very much for the 5-bubble review! We are happy to hear that you and your family had an amazing stay with us at the Lake Louise Inn. We are dedicated to providing each and every one of our guests with a pleasant and memorable experience and your kind words warm our hearts. Again thank you and we look forward to welcoming you and your family back to our inn. Sincerely, Dominic Carufel Hotel Manager hotelmanager@lakelouiseinn.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We chose the Lake Louise Inn for its proximity to the ski hill. It is only a 5 minute drive or free shuttle bus ride from the ski hill so a perfect location.
We ate supper at both the pub and pizza/pasta restaurants onsite and were pleasantly surprised with the quality of the food. Breakfast at the onsite Legends restaurant was also very good. The vast breakfast buffet contained the usual eggs, bacon, cereal, etc but also had mini omelettes, smoked salmon, cottage cheese, lots of fresh fruit and pastries so there is something for everyone. Look at the "Specials" on the Lake Louise Inn website when booking. At the time of our stay the Legends restaurant breakfast buffet or menu breakfasts were available for $1.00.
Our room was in the main lodge which is a great location for accessing the 3 onsite restaurants without having to put on your coat and boots. The room was clean and comfortable but had thin walls - we could hear the person in the adjoining room coughing. There is a decent sized mini fridge in the room.
There were many people enjoying the pool and two hot tubs however we didn't have time. The staff were very friendly and helpful. Staff were constantly cleaning the lobby floors and hallways of salt and grit brought inside. Appeared that the inn is well maintained.
For those using the Inn for skiing, note that the Inn has ski storage. When you get to the Lodge at the base of the hill it has open shelves for storing your lunch/boots, etc or day lockers for rent $5 or $10 depending on size. There is a big free parking lot or valet parking at the ski hill or free parking on the road beside the ski lodge.
We ate supper at both the pub and pizza/pasta restaurants onsite and were pleasantly surprised with the quality of the food. Breakfast at the onsite Legends restaurant was also very good. The vast breakfast buffet contained the usual eggs, bacon, cereal, etc but also had mini omelettes, smoked salmon, cottage cheese, lots of fresh fruit and pastries so there is something for everyone. Look at the "Specials" on the Lake Louise Inn website when booking. At the time of our stay the Legends restaurant breakfast buffet or menu breakfasts were available for $1.00.
Our room was in the main lodge which is a great location for accessing the 3 onsite restaurants without having to put on your coat and boots. The room was clean and comfortable but had thin walls - we could hear the person in the adjoining room coughing. There is a decent sized mini fridge in the room.
There were many people enjoying the pool and two hot tubs however we didn't have time. The staff were very friendly and helpful. Staff were constantly cleaning the lobby floors and hallways of salt and grit brought inside. Appeared that the inn is well maintained.
For those using the Inn for skiing, note that the Inn has ski storage. When you get to the Lodge at the base of the hill it has open shelves for storing your lunch/boots, etc or day lockers for rent $5 or $10 depending on size. There is a big free parking lot or valet parking at the ski hill or free parking on the road beside the ski lodge.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tristan_DOO, Director of Operations at Lake Louise Inn
Responded Jan 11, 2020
Dear Gord, Thank you so much for your lovely review! It is our greatest pleasure to hear that our services were adequate, and enjoyed so thoroughly. Wow! It sounds like you got to try practically everything we have to offer! I apologise that the rooms weren't more soundproof than you would have liked, but otherwise I am so pleased that you had such a great time. We take great pride in our location, as well as our service, and I am so pleased that you were able to enjoy everything we have to offer. You’ll be pleased to hear that we have a lot of very exciting things happening at the Lake Louise Inn over the next months and years, including full-scale renovations and many other programs and services we will be rolling out shortly. I’d also love to discuss any possible return to the property, and would love to let you know about some special offers we have just for you, and others we will have available. Feel free to reach out to me at operations@lakelouiseinn.com Thank you for your patronage, and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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In the last 12 months we have stayed here 5 times (11 nights); we keep returning because we really enjoy it. We generally stay in the most inexpensive rooms (double bed and sofa in building 4), which works well for two adults and two dogs. Building 4 is not fancy, and it isn’t new, but it is clean and warm. We spent a longer stay in the junior suite, that room was newly renovated and had a nice kitchen with all matter of supplies for cooking available. The restaurants onsite are tasty and not unreasonably priced (for where we are). Our last two visits have been during covid, while restaurants were allowed to be open, we found the restaurant to be well spaced and very clean. There seemed to be one employee whose sole job was to walk around with a spray bottle sanitizing stuff. All in all one of our favorite places to stay in the mountains!
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diana FOM, Guest Services / Front Office at Lake Louise Inn
Responded Dec 13, 2020
Dear kristy-11q, Thank you so much for your lovely five bubbly review! We are thrilled that you continue to enjoy your time in Lake Louise and we appreciate that you decide to stay at our property throughout the year. As building 4 is not quite renovated yet, we have many other rooms that are able to accommodate one's needs, including rooms with kitchenettes! Thank you for providing us with your lovely feedback on our protocols in place during these hard times. We look forward to continuing to welcoming you to the Lake Louise Inn. Warm Regards, Diana B Front Office Manager fom@lakelouiseinn.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My girlfriend and I had an amazing stay at the Lake Louise Inn in August. The location is perfect for exploring Banff national park and provides stunning views of Mt Temple nearby.
Having been car camping and backcountry camping for the previous week we really appreciated the Hotel’s modern and stylish amenities. I had booked a room to celebrate my girlfriend’s birthday and the staff did everything they could to make our stay even better - providing us with a spacious and comfortable room and even arranging a birthday card with a breakfast voucher to greet us upon our arrival!
We ate dinner and breakfast at the Legends restaurant in the hotel. The food was great and the staff were friendly and welcoming. I was particularly impressed by the all the staff working the breakfast shift (08/21/20) - They did an awesome job dealing with the busy rush of customers and managing some very rude guests in a professional manner.
Overall a lovely experience! I would definitely recommend this hotel to anyone looking to stay in Lake Louise. Would also be great for families.
Having been car camping and backcountry camping for the previous week we really appreciated the Hotel’s modern and stylish amenities. I had booked a room to celebrate my girlfriend’s birthday and the staff did everything they could to make our stay even better - providing us with a spacious and comfortable room and even arranging a birthday card with a breakfast voucher to greet us upon our arrival!
We ate dinner and breakfast at the Legends restaurant in the hotel. The food was great and the staff were friendly and welcoming. I was particularly impressed by the all the staff working the breakfast shift (08/21/20) - They did an awesome job dealing with the busy rush of customers and managing some very rude guests in a professional manner.
Overall a lovely experience! I would definitely recommend this hotel to anyone looking to stay in Lake Louise. Would also be great for families.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diana FOM, Guest Services / Front Office at Lake Louise Inn
Responded Aug 22, 2020
Dear lilhugey, Thank you so much for your lovely review on your most recent stay at the Lake Louise Inn! We are so glad to hear that you have enjoyed your stay with us. Thank you for your patronage, and we look forward to welcoming you back to the Lake Louise Inn.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overpriced motel and poor customer service. buildings don’t have elevators so enjoy hauling your stuff up 4 flights once you find the right building. Also, they charge $8 to do a load of laundry in the laundry room and you need 8 loonies which they refuse to put on your room. Don’t forget the resort fee!
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diana FOM, Guest Services / Front Office at Lake Louise Inn
Responded Aug 30, 2020
Dear R W, Thank you for taking the time to review our hotel. Though it is disappointing when one of our guest's stay is so lackluster, it gives us the rare opportunity to seek information that can help us improve. We do wish that we were made aware of your dissatisfaction while you were in residence with us in order for us to rectify the issues. Laundry facilities are provided by a third party company and charging the laundry to the room is unfortunately not possible. We very much value any additional feedback you can provide. Feel free to reach out to me any time at fom@lakelouiseinn.com, as well as if you do decide to stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A big thank you to all the staff.
Everyone was very friendly and went above and beyond to make my birthday day at Lake Louise a special occasion.
Our room was impeccable and had everything that we needed, including a full kitchen with all the items needed to prepare meals.
Lots of room for 7 people and a nice storage area under the stairs to keep the room tidy.
Everyone was very friendly and went above and beyond to make my birthday day at Lake Louise a special occasion.
Our room was impeccable and had everything that we needed, including a full kitchen with all the items needed to prepare meals.
Lots of room for 7 people and a nice storage area under the stairs to keep the room tidy.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tristan_DOO, Director of Operations at Lake Louise Inn
Responded Jan 24, 2020
Dear liah, Happy Birthday! Thank you so much for your lovely review! It is our greatest pleasure to hear that our services were adequate, and enjoyed so thoroughly. I'm so glad the staff were able to accommodate you so comfortably in our condo loft suite! We're happy to do little things for our guests celebrating their special occasions. You’ll be pleased to hear that we have a lot of very exciting things happening at the Lake Louise Inn over the next months and years, including full-scale renovations and many other programs and services we will be rolling out shortly. I’d also love to discuss any possible return to the property, and would love to let you know about some special offers we have just for you, and others we will have available. Feel free to reach out to me at operations@lakelouiseinn.com Thank you for your patronage, and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mu husband didn't want to stay here because he said the price was too low and was worried about the level of cleanliness etc... I convinced him and it was PERFECT! Breakfast was included (full menu), it was clean, quiet for sleeping, we could open the window for fresh air and we even had a view. We ate in the pub for dinner and restaurant for breakfast. Both were excellent. I recommend Lake Louise Inn
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Martin Wright, Guest Services / Front Office at Lake Louise Inn
Responded Sep 28, 2020
Dear vancouverislandbc, Thank you for taking the time in sharing your feedback about your stay at the Lake Louise Inn. I am thrilled that you found us to be a perfect place to stay. We are proud to be voted #1 Best in Value out of all properties in Lake Louise offering superior value and comfortable accommodations. Thank you for convincing your husband to stay with us and for your recommendation. :) We look forward to welcoming you back in the future. With My Warmest Regards, Martin Wright Rooms Division Manager rdm@lakelouiseinn.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Lake Louise inn is a special place in the mountains. Great location close to hiking, alpine skiing and cross country trails.. this inn excels in customer service from the minute you check in till your departure you will be impressed. The explorer lounge is a open to guests offering a good assortment of beers and excellent food choices. The rooms are large and clean with many upgrades like fireplaces and kitchenettes so you can relax after a long day of exploring the area.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diana FOM, Guest Services / Front Office at Lake Louise Inn
Responded Feb 26, 2021
Dear MargFMQueen, Thank you kindly for your lovely 5 bubbly review. We are thrilled to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future. Warm Regards, Diana Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed 2 nights at the Lake Louise Inn as part of our honeymoon and we appreciated the cleanliness and coziness of the room. The manager was very kind to give us a complimentary bottle of wine to celebrate! The location was excellent and we enjoyed eating at the Explorer’s Lounge to sample the Taste for Adventure menu promotion. We highly recommend staying here!
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Review collected in partnership with this hotel
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Martin Wright, Guest Services / Front Office at Lake Louise Inn
Responded Nov 2, 2020
Dear ABalsewicz06, Thank you for staying with us on your Honeymoon. It is a delight to host you at the Lake Louise Inn. We are grateful that you have chosen our resort. Our mission is to Create Memorable Experiences Everyday, from reading your review, I will take the liberty of assuming that we have fulfilled this mission. Thank you for the opportunity. We look forward to your next visit. With My Warmest Regards, Martin Wright Rooms Division Manager rdm@lakelouiseinn.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our trip through Lake Louise was one-way and likely once in a lifetime. After a beautiful drive through the Ice Fields Hwy, we rested for one evening in Lake Louise. This was at the beginning of the Covid-19 lock down, so the guests were few and the amenities none. Checking in was friendly and efficient and we were given good choices for room delivery, but decided on home cooked yakisoba. So let's focus on the room.
The room was in a chalet style building adjacent to the main check in. Once inside, our room had everything. At first glance, it was not opulent. But everything was clean as a whistle. In a pandemic, that is what you look for first. The room was not huge, but it could sleep 7. The king size bed was in a separate room with its own TV and a large desk nicely located in an alcove. The pictures and furniture were first class.
In the living area, the main television was huge and directly above a beautiful electric fireplace. With 6 feet of snow in the backyard, warmth is a must and our room was cozy. I examined the room and appreciated the attention to detail. A beautiful fabric curtain wrapped around the windows and door on a smooth curved track. The kitchen was modern with a beautiful back splash and our yakisoba turned out great.
After our 9 hour drive from Prince George, I couldn't resist taking a bath in the deep tub. This room had everything and was the first oasis on our journey home.
Thank you!
The room was in a chalet style building adjacent to the main check in. Once inside, our room had everything. At first glance, it was not opulent. But everything was clean as a whistle. In a pandemic, that is what you look for first. The room was not huge, but it could sleep 7. The king size bed was in a separate room with its own TV and a large desk nicely located in an alcove. The pictures and furniture were first class.
In the living area, the main television was huge and directly above a beautiful electric fireplace. With 6 feet of snow in the backyard, warmth is a must and our room was cozy. I examined the room and appreciated the attention to detail. A beautiful fabric curtain wrapped around the windows and door on a smooth curved track. The kitchen was modern with a beautiful back splash and our yakisoba turned out great.
After our 9 hour drive from Prince George, I couldn't resist taking a bath in the deep tub. This room had everything and was the first oasis on our journey home.
Thank you!
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DianaB_FOM, Front Office Manager at Lake Louise Inn
Responded Jun 12, 2020
Dear dennisyool, Thank you so much for your lovely review! It is our greatest pleasure to hear that our services were adequate, and enjoyed so thoroughly. I'm so pleased that you appreciate the condo and the amenities provided! You’ll be pleased to hear that we have a lot of very exciting things happening at the Lake Louise Inn over the next months and years, including full-scale renovations and many other programs and services we will be rolling out shortly. Thank you for your patronage, and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Depends on what room you reserve. I suggest you reach out to the Inn.
We used Fairview Limousine that run from the hotel twice and they were great, we booked our departure and return times on their website
After my recent experience of shuttle bus being fully booked days in advance i would not rely on it.
Hope you get a better room and service than we did.
Not sure. Heating was not required on our visit. But there was a room temperature controller on the wall which could be set.
You can bike along the trails that lead from town up to the lake but it’s uphill the whole way. There are a mixture of trails to get up, but some are more suitable for going on foot, as there are staircases. You can find trail maps online or at the visitors centre in town.
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"Use the $2 local bus to get to lake Louise, $35 pp to get to Lake Moraine (you can’t drive). If you have a car emerald lake & falls fab"Read full review
"The hotel can trick you for their room rate if you booked with the third party and there are untrusted factor from their business method. "Read full review
"Do not stay in any room that has not been r orated and definitely do not stay in a room overlooking the pool"Read full review
"Don't change credit cards between check in and out. Watch to make sure your security deposit is actually paid back."Read full review
…
PRICE RANGE
C$450 - C$662 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lake louise hotel lake louise, lake louise resort, lake louise bed breakfast, inn lake louise, lake louise hotel banff, lake louise inn, lake louise b&b
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkLake Louise
NUMBER OF ROOMS
247
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Lake Louise Inn
Which popular attractions are close to Lake Louise Inn?
Nearby attractions include Bow Glacier Falls Trail (0.5 km), Wilsons Mountain Sports (0.4 km), and Samson Native Gallery (0.4 km).
What are some of the property amenities at Lake Louise Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Lake Louise Inn?
Top room amenities include a kitchenette, a refrigerator, and blackout curtains.
What food & drink options are available at Lake Louise Inn?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Lake Louise Inn?
Conveniently located restaurants include Post Hotel Dining Room, Bill Peyto's Cafe, and The Station Restaurant.
Are there opportunities to exercise at Lake Louise Inn?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Lake Louise Inn located near the city centre?
Yes, it is 0.3 km away from the centre of Lake Louise.
Does Lake Louise Inn have any great views?
Yes, guests often enjoy the mountain view available here.