Dear Customer, First of all, want to apologize for an atypical situation that has lived in our hotel, I must say that we have already taken action in this regard on its non-satisfaction with staff. At the same time, let us apologize for the misunderstanding with your room as we do have king size beds and double twin rooms which are exaclty with the same facilities as the rest of the rooms. And finally and on behalf of the entire team, I apologize if the cleaning was not completely to your liking, because usually what our customers most positively comment, is the cleanliness of the hotel. We are sure this has been a particular case and that we will remedy immediately, thank you very much again for your help to improve even more. We do not make any difference for sexual orientation; I can only tell you, to please give us a second chance, which I'm sure will not disappoint you this time. Again sorry for what happened, Adrià Muñoz General Manager TWO Hotel Barcelona