Open Loyalty

⚙️ New in Open Loyalty engine: save time by importing multiple unit transfers in bulk Open Loyalty allows you to create multiple wallets 👛🪙 that can power up engaging loyalty tactics – think “spend $1, get 1 point,” “write a review, get 50 stars,” and much more. 🆕 You can now import multiple transfer operations simply by uploading one file, making system migration much more streamlined And there are other use cases. Let’s imagine you want to increase your users’ engagement: ➡️ Your loyalty program provides the Points wallets to members ➡️ You’d like to give all members 10 points that expire in one week ➡️ So, in Open Loyalty, you upload a JSON file with the information, and it’s done! Users have now extra points to spend, but must rush before the expiration date 🏃 Use wallets to motivate your users to perform actions that are relevant to your business! Stay tuned for more product updates every week at Open Loyalty! #loyalty #loyaltyprograms #customerengagement

⚙️ New in Open Loyalty engine: save time by importing multiple unit transfers in bulk Open Loyalty allows you to create multiple wallets 👛🪙 that can power up engaging loyalty tactics – think “spend $1, get 1 point,” “write a review, get 50 stars,” and much more. 🆕 You can now import multiple transfer operations simply by uploading one file, making system migration much more streamlined And there are other use cases. Let’s imagine you want to increase your users’ engagement: ➡️ Your loyalty program provides the Points wallets to members ➡️ You’d like to give all members 10 points that expire in one week ➡️ So, in Open Loyalty, you upload a JSON file with the information, and it’s done! Users have now extra points to spend, but must rush before the expiration date 🏃 Use wallets to motivate your users to perform actions that are relevant to your business! Stay tuned for more product updates every week at Open Loyalty! #loyalty #loyaltyprograms #customerengagement

🚀 Exciting News for Beauty Enthusiasts! 🚀 Unveiling our latest guide: From Sephora to Dior: The Ultimate Guide to Beauty Loyalty Programs 🌟 Loyalty programs have transformed how we shop, especially in the beauty industry, where 94.3% of consumers are enrolled in at least one program. From Sephora's Beauty Insider to Dior's exclusive rewards, these programs are more than just points and discounts – they're about creating a personalized, luxurious experience for every shopper. In our comprehensive guide, we explore: 🔍 How beauty loyalty programs have evolved from simple stamp cards to sophisticated digital systems. 🎁 Unique features and benefits of top programs like Sephora, Ulta, Jane Iredale, Cult Beauty, Debenhams, Dior, and Douglas. 📈 Key elements of successful beauty loyalty programs, including personalization, engagement, rewards variety, ease of use, and multichannel integration. 💡 Real-world examples and insider tips to amp up customer engagement and boost your sales. 📖 Dive into the full article and start transforming your beauty shopping experience today! https://lnkd.in/dtJUcDse

⚙️ New in Open Loyalty engine: allow wallets with a negative balance Open Loyalty allows you to create multiple wallets for your members so they can spend units on shopping and other activities. 🆕 You can now allow wallets to go into a negative balance Let’s imagine one use case with returns: 🙋♀️ Mary is an engaged redeemer in your loyalty program 👚 Her last purchase was a blouse, which granted her 1.500 points 🤑 An admin claims her a big reward – Event VIP Access – and now her wallet has 0 balance 🔙 She decides to return the blouse 🛒 Since her wallet can go negative, its balance is now -1.500 points ❗Note that this is an advanced setting that should be used with caution, as it can impact the business's bottom line. ❗It’s also an opt-in feature: This update does not change how previous wallets behave. By default, wallets cannot go negative. Use flexible wallets to craft engaging campaigns that keep users coming back for more. Stay tuned for more product updates every week at Open Loyalty! #loyalty #loyaltyprograms #customerengagement

Karol Wieteska, many thanks for demystifying the plug-and-play approach when it comes to loyalty software integrations! 🔥 (the link to the full webinar recording in the first comment). The statement, "Let's choose the loyalty software with out-of-the-box integrations and plugins; this will speed up implementation," is one of the most common misleading assumptions made by teams who want to implement a loyalty program in larger organizations. Plugins usually work if you have a small organization, a small tech stack, and a simple use case. They will not work with an omnichannel stack based on a complex system architecture. Be wiser than your competitors. Use API-first pieces and composable architecture to make your loyalty tech stack future-proof. Deliver faster. Create a smoother customer experience.

Maximize business potential and deepen customer connections with the "pay with points" approach. Our guide explains how to craft a solid and profitable "pay with points" strategy for your loyalty program. ☂️ Here’s what our guide covers: ➡️ Key elements: comprehensive coverage, from the accrual system to value propositions. ➡️ Implementation strategy: a detailed step-by-step from setup to post-launch optimization. ➡️ Fraud prevention: why and how to prioritize program security. ➡️ Engagement tactics: attract and retain diverse customers with strategic communication and rewarding offers. 🔍Read, learn, and apply now https://lnkd.in/dP_AbVfi

⚙️ New in Open Loyalty engine: use achievement templates and quickly create engaging campaigns Open Loyalty allows you to create highly motivating achievements for your members, from “Shopped 5 times during holiday season” to “Completed all courses” and beyond. 🆕 You can now use achievement templates (and still customize them), speeding up the creation process Some templates involving transactions: 🛒 Buy products with a specific SKU 🛒 Buy products from a specific brand 🛒 Spend 1.000 currency units over two months Some templates involving custom events: 🚀 Walk 10,000 steps a day 🚀 Maintain a 7-day login streak 🚀 Add 2 product reviews over 60 days Templates involving referrals: 👋 Refer five friends  👋 Referees completed transactions three times ⚙️Prefer starting achievements from scratch? That’s always available, of course! Use achievements to engage your members in ways that align with your brand. Stay tuned for more product updates every week at Open Loyalty!

🚀 Build your first loyalty feature from scratch without missing a beat! Read our comprehensive guide that breaks down everything you need to create a successful loyalty program from scratch. Learn details related to loyalty features like: ✅ Setting clear goals and KPIs ✅ Choosing the proper program structure ✅ Selecting and managing attractive rewards ✅ Ensuring legal and tax compliance ✅ Engaging communication strategies ✅ Training your staff effectively Plus, get inspired by real-world examples from successful companies like Kaufland Polska, Biedronka, Lidl Polska, and more. Make sure to turn first-time buyers into lifelong customers. Read here: https://lnkd.in/dpzQsTAW

⚙️ New in Open Loyalty engine: target members that shopped the most in a period Open Loyalty allows you to segment users based on their shopping habits. 🆕 You can now segment users based on how many transactions they did during a specific period (that you choose) Let’s imagine you want to increase sales during the holiday shopping season. In Open Loyalty, create these three segments of members: 🔴 “No Shopper”: did not shop from October to December 🟡 “Mid Shopper”: bought 1 to 3 times from October to December 🟢 “Super Shopper”: bought 4 to 6 times from October to December With these segments in place, you can send different incentives to each. For example, aggressive discounts to NoShoppers and badges to MidShoppers (but only if they shop more!) Use segments to target particular groups of users and maximize your sales potential. Stay tuned for more product updates every week at Open Loyalty!

Cloudflight released the must-read ebook "Future-ready eCommerce toolkit" this week. It features Open Loyalty as a top promotion and loyalty tool. Here's what Engineering Director at Cloudflight, Sebastian Szczepański, said about Open Loyalty's inclusion: "Open Loyalty's versatile API-first approach is essential to any future-ready eCommerce toolkit, making it a fine addition to our report." With practical tips and expert insight, the ebook helps the reader meet the demanding expectations of an evolving market. The other tools mentioned range from eCommerce platforms to marketing automation and cutting-edge AI solutions. Download the ebook at: https://lnkd.in/dc8rJU2Y.