Dear Resort25761744431,
How has your child's injury been since then?
We have reviewed the situation and are conducting drainage work in the park whenever the rain stops.
However, we didn't do so on the day of your visit because it was still raining.
We will continue to drain the ground every time it the rain stops, as well as at the entrance in the morning,
While informing park guests of the slippery surface due to the rainy weather, we will take all due care to ensure that visitors can enjoy the park safely and peacefully, even in bad weather. <2023 September 11 updated>
Dear Resort25761744431,
Thank you for visiting LEGOLAND® Japan Resort. We apologize our staff didn't provide the care you expected for your injured child during your visit. After the injury, did your child recover? Our team works hard to ensure an enjoyable park despite poor weather, but we will take your feedback into consideration. Once again, all our staff will work hard to ensure that our guests can enjoy LEGOLAND® Japan Resort in a safe and secure manner. If you visit us in the future, we will do our best to meet your expectations. Thank you very much for your feedback. We sincerely pray for your child's recovery.