Dear Resort25761744431,
How has your child's injury been since then?
We have reviewed the situation and are conducting drainage work in the park whenever the rain stops.
However, we didn't do so on the day of your visit because it was still raining.
We will continue to drain the ground every time it the rain stops, as well as at the entrance in the morning,
While informing park guests of the slippery surface due to the rainy weather, we will take all due care to ensure that visitors can enjoy the park safely and peacefully, even in bad weather.　<2023 September 11 updated>

Dear Resort25761744431,
Thank you for visiting LEGOLAND® Japan Resort. We apologize our staff didn't provide the care you expected for your injured child during your visit. After the injury, did your child recover? Our team works hard to ensure an enjoyable park despite poor weather, but we will take your feedback into consideration. Once again, all our staff will work hard to ensure that our guests can enjoy LEGOLAND® Japan Resort in a safe and secure manner. If you visit us in the future, we will do our best to meet your expectations. Thank you very much for your feedback. We sincerely pray for your child's recovery.

Hi Neil R,
Thank you for taking the time to share a 5-star review of your visit to LEGOLAND ®Japan.
We are thrilled to learn that you had an AWESOME day with us and found your visit was enjoyable.
Yes,our park geared more for children ages 2-12, but we do our best to offer attractions for all ages.
We hope to see you again soon for another AWESOME visit! Have a Bricktastic day!

ゆーじー様　
レゴランド®・ジャパンへご来園いただき、誠にありがとうございます。
当リゾートでは、「いましか、家族でできないこと」というブランドメッセージのもと、キッズテーマパークとして大人とお子様が一緒に楽しみ、特別な時間と体験を味わっていただけるよう尽力して参ります。パーク内には、この夏、新しくフードカートを増設いたしました。レゴランドならではの定番メニューから、暑い夏を吹き飛ばすような冷たいメニューなどご用意してお待ちしております。（詳しくは弊社ホームページからぜひご確認くださいませ！）
ゆーじー様のまたのご来園を、スタッフ一同心よりお待ち申し上げております。