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Sherrir77
Fredericton, Canada

Girls trip to Hotel Mojito

Reviewed Apr 24, 2024
We just returned from a girls trip to Hotel Mojito in Cayo Coco. The airport is about a 20 minute bus ride to the resort without any stops. Check in was so fast and easy. We were in building 23 on the ground floor. The room is a bit dated but clean and had everything we needed. Our fridge and safe weren't working when we got there but they came to fix them as soon as we went to the front desk to tell them. The beach is about a 5 minute walk across the lagoon. We didn't mind the walk but we thought it would be too far for anyone with mobility issues. The beach is beautiful and always had lots of chairs. You can walk almost 2 km in each direction on the beach. The beach bar had amazing service and a good sandwich and fries for lunch if you didn't want to venture from the beach. They played games and music for a couple of hours a day around lunch time. The pools were nice and clean and were always able to find chairs when we left the beach for the day. The swim up bar had great drinks and service. We didn't see any signs of food shortages the whole week. They always had grilled meats, pasta, salads, bread and ice cream for dessert. We went to the Cuban and the Italian a la carte restaurants and they were both very good. The pizza was good and we saw others who go the lasagna that looked really good. Highly recommend these restaurants. They were located in the same building on the lagoon just on different nights. The Cigar bar is the coolest bar and best bar tender Freddie. They have live music on Monday nights. They also had live music every night in the lobby that was good. The service was amazing from everyone who worked there. Our only complaint is that we didn't have hot water all week, it was just luke warm which wasn't too big of a deal since it was hot outside. We had a great trip and would recommend this resort.
Date of stay: April 2024
Trip type: Travelled with friends
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    4 - 9 of 4,329 reviews
    Reviewed April 17, 2024 via mobile

    We stayed at Mojito from April 2-9, 2024 as a couple. The location of this resort is a short drive from the airport which is always nice. We arrived mid-morning and although our room wasn’t available yet, we were able to keep our luggage in a locked room off the lobby.

    This resort is one of the best I’ve stayed at in my several visits to Cuba. Not because of the buildings themselves but because of the staff, the beach, the friends we made, the pools, etc. We never had any shortages of food, which was good for Cuba. We didn’t go hungry, there’s always pizza or sandwiches available at the snack bar and at Roberto’s on the beach.

    There are some cats and a few dogs on the resort who are all so friendly. We brought cat treats with us and they seemed pretty happy about that.

    I’ve never stayed at a resort twice but we already look forward to going back! Yoan, Roberto, Freddy and so many other staff members were so happy and helpful. We can’t wait to see you again!

    Room tip: VIP was a complete waste of money, there were no perks. Capital One credit cards don’t work in Cuba.
    Date of stay: April 2024
    Trip type: Travelled as a couple
    Thank Karen P
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed April 2, 2024

    With all the posts about the shortages and complaints people had I was a little nervous going to a new resort. I went with an open mind and I’m so glad I did. I had such an amazing time. It was my friend and I and our first solo trip. The bar tenders were great but the entertainment staff particularly Sanin Dominguez, Polito Alvarez, Jose Garcia and Rauledis Lopez were amazing. They had so much energy and we’re just t a great addition to our vacation. The good mornings, remembering our names to the interaction with the guests, I had the best time. There was a Cave disco off resort offered to us but I was afraid. My friend went and came back saying it was amazing and eventually I grew enough courage and trust from these entertainers that I went along and I’m glad I did. Our vacation was a lot of fun and we have these guys to thank for it! The hotel is lucky to have such a caring, kind and welcoming crew!

    Date of stay: March 2024
    Trip type: Travelled with friends
    1  Thank Kerri C
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed March 30, 2024

    First time at this resort. Everything was amazing. From the people at the front desk, the people at the lobby bar, to the whole entertainment team. The rooms were well kept. The hotel was always kept clean. The entertainment team definitely made it well worth it. They made sure to engage with everyone. Thank you Polito Raudelis Mari Sanima and Beto.

    Date of stay: March 2024
    • Trip type: Travelled with friends
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    1  Thank Heather G
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed March 30, 2024

    Every time we go, it's like going home. The staff is absolutely great. When we arrived one of the bar tenders came to give us both our favorite drinks even before we were even checked in. The food was good despite supply issues. There were some issues of people taking much more food than necessary and then leaving it on the table to be thrown out. One example is a man who picked up a plate load of butter and a plate load of toast piled 4 high. I watched him a bit and saw him wrap and bag it all. Only ate two pieces. The staff at the Mojito will do everything they can do to make your vacation a happy one. But the people staying there can sometimes do outrageous things. That is something outside the resorts control. I have never been to a friendlier place. Again the difference is the people. Thanks for a superb vacation people!

    Room tip: Bring US cash to tip. Canadian coins cannot be exchanged at the bank. Only bills.
    Date of stay: March 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Bill J
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed March 24, 2024

    If nothing else the staff in the lobby bar will win you over right off the hop! Especially Chicho, he treated me like family!You won’t go hungry…and I’m a picky eater! Great drinks at the Cigar Bar, and Freddy is a rockstar! I didn’t get a warm shower till the night before I came home, but that’s my only complaint! Coming to Cuba it is what you make it…I washed my hair at the pool showers! A little compromise for an otherwise excellent experience!

    Date of stay: March 2024
    • Trip type: Travelled with friends
      • Value
      • Location
      • Service
    Thank Tanya M
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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